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Eco-Hotel: Traveler Reviews

Eco-Hotel
Average price*: $100 (year-round)
TripAdvisor Traveler Rating: 4.5 based on 24 reviews 24 reviews
24 Reviews
5.0 of 5 stars
23
4.0 of 5 stars
0
3.0 of 5 stars
0
2.0 of 5 stars
0
1.0 of 5 stars
1
TripAdvisor Popularity Index: #3 of 26 hotels in Patzcuaro
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  • Rooms: 8
Description: Patzcuaro's Eco-Hotel is an environmentally friendly luxury hotel overlooking the famous Lake Patzcuaro. As the only hotel perched along the road up... This description is based on information provided by the hotel.
Address:
Patzcuaro
Mexico

TripAdvisor Traveler Reviews

Reviews of Eco-Hotel

( 1-5 of 24 )
“Who runs this place?”

Eco-Hotel

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1 of 5 stars
Brooklyn, New York
Jul 1, 2008
2/3 found this review helpful

I really wish I could give the Eco-Hotel a better review. It's gorgeous - in setting, decor, and architecture. Unfortunately, the management was completely AWOL and the level of service doesn't come close to what was promsied.

We chose the hotel because of the good reviews here, the pictures on the website, and the initial helpfulness of the innkeeper when we communicated by email. Although I speak some Spanish, my girlfriend and I deliberately chose a place that advertised itself as bilingual because we wanted to make sure that we would have no problems working out logistics. In advance of our arrival, this proved true - the innkeeper was quite helpful in working out a (wonderful) driver to pick us up in Morelia and give us a quick tour before bringing us to the hotel.

As soon as we got to the hotel, our experience went downhill. When we got there, the only person to greet us was a 16 year old kid who spoke no English. He silently showed us our room and went away without any explanation or introduction. After sitting around bewildered for awhile, we decided to go into town to get a bite. I was able to get directions from the kid in Spanish without a problem.

When we got back, the kid was gone, replaced by an older man and a woman (not the innkeeper) to greet us. Between her limited English and my limited Spanish we worked out the time for breakfast. We assumed that the innkeeper would be coming later, but no one volunteered any information.

The next morning, there was still no sign of the innkeeper, nor any explanation about her absence. The "full breakfast" advertised on the website turned out to be instant coffee, juice, and a basket of bread. While wandering around the hotel, we also found a great brochure with a map and more info on the hotel and the city - why didn't anyone give this to us before, or at least leave it in our room?!? (the brochure also included another reference to the nonexistant "full american breakfast").

After exploring town for a bit, we returned to the hotel, where once again the 16-year-old was the only person there. Because we were set to leave the next day, we asked him if he could call a bus company for us to get schedule information. He then told us that he couldn't - he didn't have access to the office, and there was no cell phone reception!! So here we were - a good 15-minute walk from town without any telephone. considering that the management is concerned enough about security to hire guards around the clock, the absence of phone contact didn't exactly sit well with me. We then asked about the manager - he told us she wouldn't be in until after we were gone the next day. He gave us her number, but of course we had no way of reaching her from where we were.

We gave up on getting any kind of help from the hotel and tried our best to enjoy the rest of our visit. We even walked next door to the massage therpist for a rub - which we needed after the stress of dealing with this place.

And as far as I can tell, the "Eco" label is a bit misleading. The fact that we were given bottled water (as opposed to having a purification system in place) meant that we were throwing out plastic bottles right and left (no sign of recycling here). And in an age in which shade-grown coffee is accepted as being a 'greener' choice, why are they giving us Nescafe? (in addition to Nestle's overintensive coffee growing practices, the production of instant coffee isn't exactly 'green'). Of course, there may be green features we didn't notice - but in an 'Eco-Hotel', don't you think that would be part of the "welcome spiel"? then again, we didn't get a welcome spiel.

If you know Patzcuaro well and don't mind inattentive service and the occasional deceptive sales pitch, stay here - it's beautiful. For anyone else, stick to one of the more experienced tourist places in town. they won't be as beautiful, but they'll be a lot more helpful.

  • This TripAdvisor Member:
    • Liked — The view
    • Disliked — Everything else
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwcbklyn's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: January 20, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Spa
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“Views of Lake Patzcuaro that can't be beat”

Eco-Hotel

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5 of 5 stars
Portland Oregon
Apr 20, 2008
2/2 found this review helpful

The Eco-Hotel was designed by its owner, a Mexican architect. Above all what makes the Eco-Hotel special is the location, above the city of Patzcuaro on the street that leads to a city park (picnic area and overlook). The view from the Eco-Hotel is in itself stunning, looking out over 2/3 of the lake and the villages located on its north edge. Recently opened after a few years of construction, the Eco-Hotel has a mexican and american management team that are putting in place a special vision for the hotel, a mix of environmental stewardship and incredibly warm hospitality. You won't find a better view in Patzcuaro and the rest of the experience measures up as well. We had a completely wonderful time during our stay at the Eco-Hotel for 5 nights in early April and suggest that anyone going to Patzcuaro should investigate the Eco-Hotel.

The five best attributes of the Eco-Hotel are:

1) The location - views, views, views. Also, being at the edge of the Calvario neighborhood above the city (but located very close to the city) give you a mix of separation which gives you a quiet place to stay but one that allows you to be in central Patzcuaro or the lake within a few minutes. An added bonus is having an American trained Licensed Massage Therapist who has his home office next door.
2) The food - breakfast is included in the room charge. The chef, Rita, lays on a tremendous spread each morning with a mix of cereal/granola, bread, eggs, coffee, etc. With special arrangement she will serve a dinner on the balcony overlooking the lake. Its hard to decide which to praise more, the view or Rita's cooking, suffice it to say that both are superlative. If you don't stay at the Eco-Hotel, you should go up for breakfast or arrange an evening meal. The food is some of the best in Patzcuaro.
3) The hospitality - the staff is very warm and make the stay a complete pleasure. From incredible breakfasts whipped up by Rita and crew to guided tours, even by the high standards of friendliness set in Patzcuaro generally, the EcoHotel staff is amazing.
4) The rooms/beds - The beds are very comfortable (not always the case in even high quality hotels in Mexico) and the room was exactly what we were looking for (including a spectacular view of the lake from our kitchen)
5) The Eco-Hotel is doing its best to minimize the environmental footprint the hotel has. From energy efficiency projects to growing organic fruit and vegetables on site, the staff of the Eco-Hotel are transforming the operation. This is exactly the type of project which needs support the most, one that was not originally designed with ecological values first and foremost. By diligently making the transition to a more ecological operation, the Eco-Hotel is demonstrating that operating in the greenest manner feasible can lead to an excellent guest experience and is viable for other hotels to follow their lead.

  • This TripAdvisor Member:
    • Liked — The hospitality, the view, everything
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpicyPrincessFYP's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: April 03, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
“Loved the Ecco Hotel”

Eco-Hotel

Mar 18, 2008
2/2 found this review helpful

I just stayed at the Ecco Hotel for a Yoga Retreat.
It is a lovely place !
Situated on a hill overlooking the Lake and town of Patzcuaro, the views are incredible. It is very peaceful and a wonderful place for a yoga retreat.
The staff at the hotel could not be more helpful and friendly.
Michelle Roos, the manager, is very accomodating, and knows evrything about the area. She is helpful and always ready to create local excursions. And she does everything, suggests where to go, arranges transportation (if needed) and sometimes goes with the group.
The rooms are lovely, not overly fancy, but beautiful views, and the suites are very large with stove, microwave, coffee maker.
And extremely clean.
The hotel is situated about a 20 minute walk from Patzcuaro, a very Mexican town that is fun to stroll around. No screaming tourist signs, just a town with lots of shops and restaurants.
I would highly recommend this hotel for future yoga retreats, quiet vacations or vacations with famlies. It has I think about 12 rooms, so would be ideal for a family reunion.

  • This TripAdvisor Member:
    • Liked — The location and the helpful staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindaToronto_8's Summary
Date of Stay: March 2008
Traveled with: Large group or tour
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: February 12, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Older travelers, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
“Even better the second time around”

Eco-Hotel

Mar 11, 2008
1/1 found this review helpful

My wife and I stayed at the Eco in January while driving from Manzanillo to our winter home in San Miguel. We jumped at the chance to go back to the Eco Hotel in February while family were visiting from Canada. I am happy to say that Patzcuaro was as wonderful as it was the first time, and the Eco was even better. They now serve a full breakfast in the beatuful dining room overlooking the lake and islands. Enchanting!

  • This TripAdvisor Member:
    • Liked — Site overlooking the lake
    • Disliked — The road in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardSCalgary's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Age group: 50-64
Member since: June 30, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping, Other
Was this review helpful? Yes No
“The Real Deal”

Eco-Hotel

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5 of 5 stars
Encinitas, CA
Mar 10, 2008

If you are looking for the Real Mexico. This is it! The hotel is a great place to stay, tranquil and beautiful. Michelle your hostess will take you into the surrounding villages that have been there for centuries and you will meet the craftsmen of old. We have traveled all over main-land Mexico and Patzcuaro is one place we would love to go back to. The hotel is located on a quite hilltop just above town. The walk to town is a few minutes and a great experience. We even ate at the local open-air market and it was fantastic!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casacafe's Summary
Date of Stay: February 2008
Visit was for: Quality time with family
Traveled with: Family with young children
Member since: March 10, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No

Reviews of Eco-Hotel

( 1-5 of 24 )
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Eco-Hotel Address

Patzcuaro, Mexico