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“Nice place, comfortable sleep” 4 of 5 stars
Review of Gouverneur Relais Saint Jean

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Gouverneur Relais Saint Jean
3.0 of 5 Hotel   |   725 Boul. Seminaire Nord, Saint-Jean-sur-Richelieu, Quebec J3B 8H1, Canada   |  
Hotel amenities
Harrogate, Tennessee
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Nice place, comfortable sleep”
4 of 5 stars Reviewed July 14, 2013

Nice hotel, clean. No breakfast included, and our top sheet had holes in it and was very this. Wifi signal strong, staff helpful. We slept well. For the cost of this room, breakfast should be included.

Room Tip: Book directly through the hotel
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  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GouverneurRelais, Manager at Gouverneur Relais Saint Jean, responded to this review, July 17, 2013
Dear guest,

Thank you for taking your time to write your opinion about your stay in Relais Gouverneur St-Jean. Normaly the daily rate does not include the breakfast, however we do offer breakfast packages that includes night and breakfast. There is also our restaurant, Felix Gabriel, that's open every morning to offer full breakfast. Don't hesitate to come and visit us again.

Bienvenue chez nous!

Véronique Soucy
Lodging Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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67 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2013

One of my friends was getting married and I stayed at the Gouverneur for two nights.
The rate was reasonable and of good value. As I checked in, I requested a late checkout and the staff at the reception desk had no problem arranging that. I asked for a blackberry charger as I had forgotten mine and the staff went out of their way to make sure I got one and that my stay was enjoyable ( the little things count )
The room is of a decent size, spotless and clean. I had a very comfortable stay, wasn’t disturbed by any noise or the surroundings.
Overall, the hotel is pretty simple and a definite plus was the free wifi. If I had to visit again, I will definitely stay there!

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GouverneurRelais, Manager at Gouverneur Relais Saint Jean, responded to this review, May 9, 2013
Google Translation
Cher invité, il nous fait toujours plaisir de lire de bon commentaires sur notre établissement hôtelier. Merci de prendre de votre temps pour partager votre séjour parmi nous avec les utilisateurs de Trip Advisor. Nous sommes fier que vous ayez apprécié votre expérience Relais Gouverneur.

Bienvenue chez nous!

Véronique Soucy
Directrice de l'hébergement
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
great White North
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 17, 2013

We had a one night stay here on the way to the US. Beside the highway south, with a reasonable rate, the room was clean and functional- but not luxurious. Staff were helpful in trying to sort out a wi-fi problem. If in the area and needing a quick stop over, I would not hesitate to stop here again.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John's, Canada
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 24, 2012

Reception staff were professtional and friendly. The room was exceptionaly clean and functional, but certainly not lavish. The rate was reasonable and the overall stay was good value.

I ate twice at the restaurant and both times had very good meals. They have a limited menu, but adequate chioce for the average traveller.

Room Tip: Not all floors have ice or vending. Ask for one that does.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 3, 2012 via mobile

This hotel does not live up to its promo material. I know that promotional pictures often exaggerate a property but this is ridiculous.

The rooms look like they were last updated about 15 years ago, the hallways and carpeting are dingy, the rooms plain and basic. The washrooms are straight out of the 1980s.

I would not recommend this hotel.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Travelers are raving about these Saint-Jean-sur-Richelieu hotels

Gatineau, Canada
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
Reviews in 23 cities Reviews in 23 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 9, 2012

We stayed for 2 nights because we wanted to go to Parc Safari (which is 45 min away). When I called to confirm the room, they could not find us a room with 2 beds (we are 3), but when we arrived the lady at the reception had found us a 2 bed room on the renovated floor. The room was ok, I don't think I would have liked the non renovated room. We had breakfast included in the package and it was good portions and tasty. We also used the pool which was heated but on the small side. All the employees we had to deal with were helpful and smiling.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec City, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 1, 2012

we wanted to reserve 3 rooms for new years eve for 5 persons but they were full and only had a suite left with a closed bedroom with1 bed , and another one with 1 sofa bed and we ask for a extra bed which they told us they had comfortable ones so they were no problems so when we arrived there was no extra bed we ask on our way to diner and the lady told us there was no problems as they still have plenty.....on our way back we had a bunch of sheets and blankest and no bed, so we asked what happen and we got answered that they didn't have anymore. no other explanation , no offer to do something to accommodate us....so my dad end up leaving for a 1h30 drive before the new year and we went all to bed at 11h.....sofa bed was awefull springs coming out curve in the middle....it was inconstant temperature so we freeze n sweat all night.....we just hope we wont be charged for the fifth person!!! i DO NOT RECOMMEND THIS HOTEL AT ALL, ARROGANT SERVICE FOR THE LEAST WE HAD AND HAD TO RUN THE ENTIRE HOTEL TO FIND CHARIOT FOR MY LUGGAGE. it was a unique moment for our family to meet again as we all live far from each other.....Ruined.

Room Tip: anywhere but here
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  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Gouverneur Relais Saint Jean

Address: 725 Boul. Seminaire Nord, Saint-Jean-sur-Richelieu, Quebec J3B 8H1, Canada
Location: Canada > Quebec > Saint-Jean-sur-Richelieu
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Saint-Jean-sur-Richelieu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Gouverneur Relais Saint Jean 3*
Official Description (provided by the hotel):
Gouverneur Relais Hotel St-Jean-sur-Richelieu,your hotel in the Montérégie region! Just 20 minutes from Montreal, 113 comfortable rooms are available to help you enjoy trips to the Safari Park, the International Balloon Festival at Fort Lennox, Fort-Chambly and other activities south of Montreal. Gouverneur Hotel Saint-Jean-sur-Richelieu is ideal for meetings and celebrations with 11 multipurpose rooms, with one room offering a 500 guest capacity. For the connoisseurs of brunch, our Sunday brunch is a must in the area! ... more   less 
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Also Known As:
Gouverneur Relais Saint Jean Saint-Jean-Sur-Richelieu, Quebec

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