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Auberge Duchesnay: Traveler Reviews

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Reviews of Auberge Duchesnay

( 2-6 of 7 )
“Beautiful place, ratty shower curtains and stained/chipped bathroom walls”

Auberge Duchesnay

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3 of 5 stars
Vancouver, Canada
Nov 25, 2007
0/1 found this review helpful

The resort is truly beautiful but I had to stay in one of the cabins because the Auberge was fully booked. I got to visit other cabins in addition to mine too.

Our cabin was adequately and nicely furnished. I do have a thing though for bathrooms. I like them clean and undamaged. Our shower curtain was worn out, ratty, and stained. The shower walls had dark stains on them. At the price we pay for these cabins, management could at least wash/replace shower curtains between guests; and also do at least a cosmetic fix for those ugly walls.

The Auberge was nicer (got to stay here too). Beds were nicely made up (don't know if bedding has been changed though). Both bed and bathroom looked clean. No ratty shower curtains in the Auberge!

Their breakfast buffet was amazing and efficiently laid out although I'm not a huge eater so huge amounts are not important to me. I like the variety though.

Restaurant staff were very professional and efficient. Service during lunch was very slow though (wait time of, sometimes, over an hour). This doesn't seem to be the staff's fault. They moved fast but there were just too few of them. We had a conference and there were 200+ people seated. There were very few food servers to bring 3 sets of dishes to every table (appetizer, main course, dessert). I'd say this is the management's fault for not deploying more staff during lunch hour. A buffer would have been more appropriate as it would require less staff (they don't seem to have that many).

Additionally, I think that staff in resorts that also cater to international clients (or even just non-Quebecer clients) should be fluent in both French and English. I found that lower rank staff didn't know a word of English. Some front desk staff have great difficulty conversing and writing in English. Knowing nothing but Frenh would be good if they only target Quebec residents or French people or people from French-colonized nations but people visiting Canada expect to be able to use either French or English. Those signs that were exclusively in French were a big turn off. I must confess I didn't expect the resort or Quebec to be so fanatical about their language. I was attending a conference so I didn't do my learn-everything-I-can-learn-about-this-country-I'm-visiting exercise that I usually do. That's probably because I was going to a conference, not a vacation. It was in Canada. It was in North America! For God's sake, I should be able to talk in English in North America!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“Super winter retreat”

Auberge Duchesnay

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5 of 5 stars
London, on
Apr 8, 2007
1/1 found this review helpful

We travelled from Ontario to stay as the propery and price was fantastic. The room was wonderful; clean, nicely decorated, beds were comfortable, it was also very quiet. We took part in almost all of the activities that come free with the package, snow shoeing, cross country skiing, candle making and archery. These were fantastic, all the staff was friendly, spoke wonderful english( even though they thought it was poor) and helped with our attempts at french. The dining room was fabulous I have never eaten so well or so much in my life! I would go back again in a heartbeat, and as it is on a lake we may try going back in the summer to take advantage of the beach. The ice hotel was an added benefit as it was magical!

  • This TripAdvisor Member:
    • Liked — The outdoor activities and staff
    • Disliked — One dining room host was a little grumpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cori14's Summary
Date of Stay: February 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: January 18, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Outdoor / Adventure, Great food / Wine, Skiing / Winter sports
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“Unbelievably magical!”

Auberge Duchesnay

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5 of 5 stars
Woodstock, New York
Feb 13, 2007
4/5 found this review helpful

This is certainly a winter wonderland! We were impressed from the moment we arrived. We selected a package with meals. The rooms are lovely and the food delicious. Service was especially good, considering we don't speak French. The highlight for us was visiting the Ice Hotel. A fascinating undertaking and certainly a must see, especially at night. In your wildest dreams you can't imagine the beauty and details of the Ice Hotel. Not only are all the furnishings of ice, but also all the art work on the walls. The Auberge Duchesnay is located in the beautiful Canadian countryside and only 30 minutes to Quebec.

  • This TripAdvisor Member:
    • Liked — The proximity of the various activities to the hotel.
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zulinka's Summary
Date of Stay: February 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 65+
Member since: April 04, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Other
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“Fabulous accommodations, great view and service”

Auberge Duchesnay

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5 of 5 stars
Los Angeles, California
Feb 9, 2007
2/3 found this review helpful

Just want to join in the applause for Duchesnay. We also stayed here in conjunction with a stay at the Ice Hotel. The setting is spectacular, and we have never met more accommodating staff. The night before our stay at the Ice Hotel, we had dinner in the dining room of the Duchesnay (highly recommend the French onion soup). Stopped by the front desk, told them we were spending the night at the Ice Hotel and asked if it would be possible to get an early check-in for the next day since we would be around early. The woman at the desk actually changed our room so that we could be in one where no one was staying the night before. The next day, when we left the frozen confines of the Ice Hotel at 7:30 to have breakfast at the Duchesnay, we went to confirm that we would be able to check in early, and they allowed us to check in then. At 7:30 a.m.! Unthinkable in today's hotel world. Great room with sliding glass doors that had a view of frozen Lake St. Joseph, and a fabulous snow-covered landscape. Rocking chair with cozy throw. Terrific base for winter activities. My husband played snow golf and loved it. It was too cold for me for more than about an hour, but if the weather had been a little warmer (like above 0), I would have loved to have stayed there longer. Do not hesitate to stay here separately or in a package with the Ice Hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelfan's Summary
Date of Stay: January 2007
Member since: January 17, 2005
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“Excellent for a winter getaway!”

Auberge Duchesnay

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5 of 5 stars
Cleveland, Ohio
Jan 13, 2007
2/3 found this review helpful

Stayed here one night after staying at the Ice Hotel. Great staff and service that accomodated English guests with ease. Nice view of the lake and property from your room. Many activities available, including: dogsledding, snowmobiling, ice fishing, ice skating, winter golf, snow shoeing, and much more. All within a short walking distance.

  • This TripAdvisor Member:
    • Liked — The Ice Hotel was right on site, as well as many winter activites within 5 minutes walking
    • Disliked — No negative experiences
    • Tips/Secrets: — Enjoy the activities. Dogsledding and snowmobiling were awesome for me and my wife, both first timers.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bru20bru's Summary
Date of Stay: January 2007
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: January 13, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Outdoor / Adventure, Skiing / Winter sports, Other
Was this review helpful? Yes No

Reviews of Auberge Duchesnay

( 2-6 of 7 )
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Auberge Duchesnay Address

143 route Duchesnay, Sainte Catherine de la Jacques Cartier, Quebec G0A 3M0, Canada