Without a doubt the most comfortable hotel bed I've ever slept in!
We had a nice seaside room with a good view of the Rock. The concierge was extremely friendly, attentive and helpful. We did notice that they closed the lobby and locked up the front doors at 11:00 pm and there was no one to be found.
We were there before the official start of the tourist season, so this may not be their usual practice
We stayed in the main building, where they do not have an elevator, so carrying your bags up or down...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to write your comments on tripadvisor. We are very pleased to know that you had a good stay with us and that you enjoyed the comfort of our beds. Note that it is possible to purchase a duvet mattress cover at our front desk in order to bring that same comfort into your bed at home. Our front desk is open until 23h00 every night during the entire season and a guardian is present on the site all night in case of late arrivals, for the overall security of the building and to provide constant customer service. There is a bell at the door in order to give notice of your presence and your need of his or her presence.
Thank you for choosing the Riotel Group and we look forward to welcome you again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.