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“Excellent atmosphere, lovely staff, but the chef needs some help” 3 of 5 stars
Review of Dalvay By The Sea

Dalvay By The Sea
PO Box 8, Dalvay, Prince Edward Island C0A 1P0, Canada
902.672.2048
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Ranked #1 of 1 Restaurants in Dalvay
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Las Vegas, New Mexico
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Excellent atmosphere, lovely staff, but the chef needs some help”
3 of 5 stars Reviewed July 6, 2014

We were on PEI on a cold, windy day in late June. After thoroughly chilling ourselves walking on the beach we decided to go to Dalvay By the Sea for tea. The hotel and restaurant are beautiful. A wonderful atmosphere. The staff were great, building a fire for us near our table, and checking on us frequently. At least three people who were obviously part of the management stopped by to talk to us. We very much enjoyed ourselves, but the chef doesn't know a peppercorn from a blueberry.

  • Visited June 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 2 of 5 stars Food
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112 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Contributor
17 reviews 17 reviews
8 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Sticky Date Pudding is a must try”
3 of 5 stars Reviewed July 1, 2014 via mobile

The dining in the restaurant is worth just for the sticky date pudding. If you have a sweet tooth, it is a must try.

Not much in terms of wine selection... a bit disappointed.

  • Visited July 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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Mississauga, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Dining Room Disaster”
1 of 5 stars Reviewed October 15, 2013

Eight of us made a dinner reservation in August for 6:30PM - the meal and service were a disaster. There was a bus tour at the same time. They were finished almost 1 hour before we were - it took over an hour to be served anything more than a piece of corn bread. The kitchen ran out of the special and an alternate choice had to be made. Once served one of the dinners had to be sent back. I spoke with the Dining Room Manager and we were offered complimentary desserts because of what they called the "mix-up". The server was not informed and the bill had to be changed. We were not finished until after 9:30PM. I wrote the Dining Room Manager and General Manger and have never received a reply. If you do decide to eat there ask if there is a bus tour and if yes, go somewhere else or choose another date

Room Tip: We did not stay at Dalvay - we "ate" there.
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    • 1 of 5 stars Value
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan_Cochrane, General Manager at Dalvay By The Sea, responded to this review, November 12, 2013
Hello Graeme M,

Thank you for your review of Dalvay of by the Sea's dining room.

I apologize for your most recent experience, we do strive to offer our guests an excellent experience

As a new management team we are working to eliminate the issues you mention in your review.

Also, thank you for your letter in September, I did send a reply via post.

Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Top Contributor
203 reviews 203 reviews
78 restaurant reviews
Reviews in 67 cities Reviews in 67 cities
168 helpful votes 168 helpful votes
“A step back in time to elegant dining in relaxed atmosphere”
5 of 5 stars Reviewed October 3, 2013

We have been to this lovely, quaint resort several times for their famous Dalvay Pudding dessert and love it. On our last trip, we had time to stay for lunch and it was well worth it.

The lodge is an elegant, restored Queen Anne Revival home and a National Historic site in Canada. Dining seating is in a large room, surrounded by windows overlooking the lawn and lake. It has a large fireplace and honey-gold wood ceiling. It’s like stepping back in time. Turn off your cell phone and relax.

The food is wonderful and well worth the trip even if you are not staying at the lodge. For our lunch, we had the Duck Confit Club (rich, moist and tender), the Warm Salmon Sandwich on a crunch foccacia bread with avocado and smoked bacon (to die for!), Crunchy Haddock and Frites with the house breading, and served with chipotle aioli, and mussels in white wine and garlic. Of course, we had to finish off with the famous Dalvay-by-the-Sea pudding, a sticky date pudding with a warm toffee sauce & vanilla bean ice cream. The dessert alone is worth the trip to PEI.
This is truly a memorable place to visit for lunch or High Tea in the afternoon.

  • Visited September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Ryan_Cochrane, General Manager at Dalvay By The Sea, responded to this review, November 12, 2013
Hello DanoCanada,

Thank you for the review of Dalvay by the Sea's dining room. It is great to see the recent upgrades and changes are being noticed.

I do hope to see you again in the future!

Thank you,

Ryan Cochrane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Charming atmosphere -End of season issues”
3 of 5 stars Reviewed October 1, 2013

POWER LOSS -We arrived to PEI on a horribly rainy, windy, cold September 26, 2013 day. The storm knocked out the hotel's power for the better part of the late afternoon and evening (about 4 hours). We arrived to a dark hotel (didn't look open) after a long day of travel from St. Johns. Our plan was to enjoy a nice relaxing dinner with a glass of wine and then explore the grounds. Well, the weather kept this from happening. When we asked about the power, we were told they were working to restore it, but wouldn't know when that would happen. Fine - not their fault, but had to ask about dinner options (we had our 10 year old daughter with us) and were offered pizza. After a couple of attempts at getting information, we finally were given the name of another place to eat - got back in our car, again, and drove off to Dunes Cafe. To be fair, the welcome was warm and casual (maybe a bit too casual). We were told to just ask any one for help - except we had a hard time finding someone to ask or knowing WHO to ask in the dark.
STAFF often the staff were absent from the front desk, bar, restaurant, and in general had to search out help several times during our stay and we weren't the only ones confused by the lack of staff at their areas - I heard other guests talking too . The staff would walk in and out quickly doing things but not stay at their areas. There were outside events being held at the hotel which took up most of the staff's time - again, they were friendly and helpful but often were not present in their areas (front desk, bar, restaurant) because they were busy setting up for events. Left us feeling like we were in the way and neglected.
FOOD was above average to excellent but pricey!- things we liked: Mussels, Scallops, Oysters (excellent), soup (bouillabaise) very good, Lobster pasta dish (good), blueberry cheesecake and sticky date pudding w/toffee sauce excellent (all generous portions; Breakfast Dalvay very good - fruit preserves and oatmeal w/blueberries & raspberries very good (large portions). Some things were not on the menu or weren't available for dinner (end of season issue) Our servers for dinner and breakfast were excellent - attended to our needs and seemed knowledgeable and responsive to us as guests.
ROOM was noisy (room 9) - this was unfortunately due to little insulation between floors and walls - part of the "charm" of a 100 year old summer mansion. We heard people talking downstairs until nearly 1am on Friday night (11pm was quiet hours) and the sound came right up the foyer stairwell very clearly - we could hear entire conversations. Our daughter slept with a pillow over her ears. Wasn't the end of the world, but we didn't have TV or fan or anything to dampen the noise. In the mornings (around 7:30am) the kitchen, which was below our room, would start preparation for the day - pots and pans and doors making a racket. We chalked this experience up as part of the hotel's "charm" but don't feel it was worth the price. Our 2 QUEEN BEDs were very comfortable, soft, and had plenty of pillow choices. The room was very spacious with a beautiful view of the lake & grounds. The bath was very clean, fully stocked with amenities (although no place to put your toiletries). The rooms could use more lighting for night time reading.
ATMOSPHERE was lovely - Victorian style furnishings, large stone fireplaces burning, comfy sitting room chairs, peaceful surroundings and beautiful views. There was always someone cleaning, sweeping, and setting up for events. Again, the staff were very cordial when they did help us.
Overall - we had a pleasant experience - the above comments were experiences we had while at the hotel - no bad feelings and we would recommend this hotel to others (just be aware of room issues and know what to expect) We felt it was priced high (food) and room (noise) compared to other places we have stayed.

  • Visited September 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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