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“Excellent stay” 5 of 5 stars
Review of Hilton Garden Inn Toronto/Vaughan

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Hilton Garden Inn Toronto/Vaughan
3.0 of 5 Hotel   |   3201 Highway 7, Vaughan, Ontario L4K 5Z7, Canada   |  
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Ranked #7 of 12 Hotels in Vaughan
Top Contributor
212 reviews 212 reviews
66 hotel reviews
Reviews in 74 cities Reviews in 74 cities
45 helpful votes 45 helpful votes
“Excellent stay”
5 of 5 stars Reviewed March 7, 2014

Recently stayed here for two nights while on business in the area. Hotel location is great, close to many restaurants and shopping. Hotel is very clean and well kept along with hotel staff are top notch professionals. Had the pleasure of meeting the General Manger Domenic Tucci at the mangers reception on Tuesday evening. He is very customer orientated and listened to comments and suggestions for improvement ideas. Thanks! Would higher recommend and will stay here again on my next trip to Canada.

Stayed March 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review, March 15, 2014
Marc M,

The Hilton Garden Inn/Vaughan would like to thank -you for making us your hotel of choice and the excellent rating 5 out of 5. We are happy to hear that we exceeded your expectations.

Our hotel is conveniently located at the Junction of Highway #400 and Highway #7 with many restuarants and shopping in the immediate area. Thank-you for noticing that our staff are
" Top Not Professionals ". I will ensure to pass on your great comments to my team.

We look forward to your next visit when staying in Vaughan !

Thank-you !

Domenic Tucci
General Manager
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277 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Any
English first
Milton, Canada
1 review
5 of 5 stars Reviewed February 23, 2014

Travelled on business. Very helpful and friendly staff. Facilities were great for a business traveller and so was the location. Breakfast was great and the staff at the restaurant very accommodatiing. Rooms were very clean and nice and I would definitely return.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review, March 5, 2014
Anil C

Thank-you for taking the time to review our hotel via Trip Advisor and the excellent rating 5 out of 5.

We are happy to hear that we exceeded your expectations. As well thank- you for noting our helpful and friendly staff. I will ensure to pass on your great comments.

We look forward to your next visit when visiting Vaughan Ontario.

Thank you !

Domenic Tucci
General Manager
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Hillsdale, United States
1 review
5 of 5 stars Reviewed February 17, 2014

The breakfast was very good, but not included in the hotel cost. I recommend getting the package that includes breakfast since it is slightly cheaper doing it that way. Lots of nice pastries, fresh fruits, and hot dishes. Also will cook food to order as part of the cost.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review, February 19, 2014
Anne L,

The Hilton Garden Inn/Vaughan would like to thank-you for making us your hotel of choice and the excellent rating 5 out of 5.

We are happy to hear that we exceeded your expectations in our restaurant and that you enjoyed our breakfast - we do have a wide selection of breakfast breads, fresh fruit, hot items as well as " Eggs as you like ".made to order.

Our hotel has many packages to choose from - One of our popular packages is our " Bed n Breakfast " that includes the full breakfast.

I will ensure to pass on your comments to my Food and Beverage team.

We look forward to your next visit.

Thank-you !

Domenic Tucci
General Manager
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 1, 2014

Parking underground, best in winter! Front desk, repeatedly won't offer, have to ask, shame, and extra $$$, for diamond members???
Rooms nice, as expected for HGI, breakfast great, fitness room could have another tread mill added.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review, February 7, 2014
Travelrocky,

Thank-you for staying with us and sharing your feedback with the Trip Advisor Community. We are happy to hear we met your expectations in guest rooms, as well noting our " Great Breakfast " that we offer each and every morning.

I will agree with you at times we could use a third treadmill in our newly renovated fitness center, some days 2 tread mills are just not enough for our in-house guests. Thank-you for pointing out the underground parking - we are always looking for ways to improve our customer experience; as your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.

Thank-you again for your feed back and we hope you will consider staying with us again when visiting the Vaughan area.

Domenic Tucci
General Manager
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Keswick, Canada
1 review
4 of 5 stars Reviewed January 27, 2014

Reliable comfort at a reasonable rate. Very helpful and pleasant front desk staff. Will visit again when in the area. In town for a work function and we were able to check in early. Plenty in the immediate area to occupy a family shopping and entertainment closeby, IKEA merely 5 minute walk.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review, February 6, 2014
Kenneth V,

The Hilton Garden Inn /Vaughan would like to thank-you for making us your hotel of choice and for taking the time to complete Trip Advisor.

I would like to personally thank-you for the positive comments you have given us. We are very pleased that you had such an overall enjoyable experience and that you felt that our rates were reasonable.

I will share your comments with my team. We look forward to your next stay when visiting Vaughan.

Thank-you !

Domenic Tucci
General Manager
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newcastel, Canada
1 review
4 of 5 stars Reviewed January 22, 2014

The hotel was in a great area where we have a lot of our business conferences and close to highways for us to get in and out as fast as we can. Great central area with friendly staff and accommodating their guests. Good little in house restaurant and bar good for if you do not want to go out. There are enough larger restaurants near by for every flavour you are looking for. Good size rooms and amenities that you need including a fridge if needed

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review, January 25, 2014
Jason V,

Thank-you for taking the time to review our hotel via Trip Advisor. Our location is excellent being at the corner of Highway #400 and Highway #7 with a lot of business conferences in the immediate area.

Thank-you for noticing our " friendly & accommodating " staff. I will agree with you we have a nice restaruant and bar located in the hotel ; adjacent to our main lobby and no need to go elsewhere.

I will ensure to pass on your comments to my staff - We look forward to your next visit.

Thank-you !

Domenic Tucci
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thornbury, Canada
1 review
4 of 5 stars Reviewed January 19, 2014

Clean room, friendly service. Would have loved a quick continental breakfast and to have been able to use the pool area but very dirty and loud, uncontrolled behavior of many, many under age 10 kids at the time of our visit.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review, January 22, 2014
Eric N,

Thank-you for taking the time to review our hotel via Trip Advisor. We are happy to hear we exceeded your expectations in room cleanliness and you noticed our " Friendly Service "

I sincerely apologise for the negative experience you had in our pool area, with the uncontrolled behaviour of kids. I can assure you that our Life Guards work very hard to ensure that all of our guests are having a safe and enjoyable experience in the pool area with our popular 2 storey slide.

We will definitely follow up with our Life Guards on duty. We do look forward to your next visit with us !

Thank you.

Domenic Tucci
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Toronto/Vaughan

Address: 3201 Highway 7, Vaughan, Ontario L4K 5Z7, Canada
Phone Number:
Location: Canada > Ontario > Vaughan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Vaughan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Toronto/Vaughan 3*
Number of rooms: 20
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Also Known As:
Hilton Garden Inn Toronto/Vaughan Hotel Vaughan
Hilton Garden Inn Vaughan
Hilton Vaughan
Vaughan Hilton
Hilton Garden Inn Toronto/Vaughan Ontario

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