The restaurant is constantly busy, which is expected. But when they let this impact their service and food, it is unacceptable. Going in there, I felt like i was a worthless customer, no matter how much I was willing to spend. It took 40 minutes to be seated, another 20 before our waiter even came to introduce ourselves, and everything else was just as slow. It took over an hour to get our main course after our appetizers were finished. I asked to speak with a manager, but he was "too busy" to see me. I ended up getting the meal for free because mine was overcooked and my wife's was raw (chicken). Even after the free meal, I have no interest in returning or sending any of my customers (im in the hospitality business) to this restaurant. Very unpleasant experience. Worst in Muskoka.
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