“Nice venue. Average food. Below par service. Pricey or what you get Nice staff.”
The reviews are right, if you sit outside, the property is hard to beat. But if you are inside, you could be anywhere - and anywhere average. It does seem a shame because it could be excellent. It's June and their website says they are closed for the season - so I called and they at very much open. But I think this was a clue - management is at fault for the below average food and modest service. The associates are really nice and the place is hopping - but if you look around you see lots of people waiting for food and waiting for bills - but not much eating.
I ordered Caesar salad and then the chicken fingers dinner. The dinner came first and for $15.99, I received barely enough fingers and about twenty fries. It was more than an appetizer but less than a dinner - maybe the plate was too big for the modest portion - but it could have benefited from a piece of garlic bread or something. or a lower price. it just looked so average and lonely - and the taste matched!
My Caesar salad starter was okay - but it arrived when I was already into my chicken fingers. It's called a 'starter' guys..... Come on! It was in a really really small bowl and you had to mix it yourself - do you were required to hold parts of the salad with your fingers to do so. At $6.99, I give it average but disappointed I had to wait for my main and then get served my salad.
It's worth noting again that the staff were really nice, so I am convinced they just do not know how to kick it into operating mode. If you want to watch a game or get a table outside, this is a great place - especially if you aren't here for food. Otherwise, the Bala Pub just a few minutes away has far better made right on the spot wings (fom Cajun dry rub to honey garlic) and pizza made to order pizza. The property is pretty local but far superior and much less expensive. I came to check it out Turtle Jacks for the season and I will not be back - at least not anytime soon. Unless of course, the patio calls!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.