My company booked a room for me because I was going to miss a flight out of Hamilton and would have to catch the first one in the morning. The plane was delayed and I ended up making the flight. When I tried to cancel my room they said it had to be canceled 24 hours in advance.
They had only taken the reservation 20 minutes before.
The room was booked through expedia so the charges were taken right away. The hotel would not give me a refund for the room and said there was nothing they could do. They said I had to contact Expedia, which I did and they told me the refund had to come from the manager of the hotel.
Basically its all BS and they are keeping my money and will not issue my refund or authorize Expedia to returnthe funds.
I guess there actions are as shady as the hotel looks personell opinion of course
- Official Description (provided by the hotel):
- Conveniently located in Hamilton's core, close to many restaurants and attractions, right off of Upper James and Airport Rd. A 5 minute drive to Hamilton International Airport. Our property also as an onsite Restaurant Bar and Grill. We are proud to offer our guests free continental breakfast and wi-fi. Super 8 Hamilton also has a fitness facility, a hot tub, and a 24 hour business center. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Booking.com, Orbitz, Wyndham, Priceline, Tingo, Despegar.com, BookingOdigeoWL, Venere and Agoda so you can book your Super 8 Mount Hope/Hamilton Int'l Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Super 8 Mount Hope/Hamilton Int`l Airport Hotel Mount Hope
- Super Eight Mount Hope
- Mount Hope Super Eight
- Mount Hope Super 8
- Super 8 Mount Hope/Hamilton Int'l Airport Ontario