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“Poor Service” 1 of 5 stars
Review of Koi Sushi & Japanese Cuisine

Koi Sushi & Japanese Cuisine
16 Main St West, Kingsville, Ontario N9Y 1H1, Canada
(519) 733-6273
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Ranked #20 of 39 Restaurants in Kingsville
Cuisines: Japanese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Colchester, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
“Poor Service”
1 of 5 stars Reviewed May 3, 2013

My wife, daughter and I visited Koi in Kingsville tonight.
We were seated promptly and had our drink orders taken promptly by the woman who seated us. We then waited approx. 15 minutes for our server to show up. When we went to place our order she told us that we have to write it down on the pieces of paper provided on the table. We weren't told that before, but if that's how they do it fair enough, so I wrote down our order. She walked by our table NUMEROUS times afterwards and never stopped by our table to take the order I had written down. We waited 15 minutes... no server. At this point my wife and daughter left the restaurant as I waited to pay for the drink order, we were leaving.
After a couple of minutes of our server still not coming by our table I told the woman who had seated us, as she was delivering some food to the table next to me, that I would like to pay for the drink order and that we were leaving. After a minute our server finally came to the table and asked "I'm sorry, is there something wrong?". I explained that we had been waiting for over 15 minutes for her to pick up our order after she had told me I had to write it down. Her reply was "I didn't see it on the table". Apparently it never occurred to her to come by the table and ASK if our order was ready instead of relying on physically seeing the small piece of paper(which I had in my hand). I told her that waiting 30+ minutes in a restaurant to not even have our sever take our order is too long and that we were leaving. I asked for my bill, gave her the cash while she was at the table and left.

We walked down the road one block and went into a restaurant called Vernon's.
Walked in, sat down, order taken and food on the table in under 20 minutes.
Thank you Vernon's!

  • Visited May 2013
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
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19 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
ontario
Senior Contributor
38 reviews 38 reviews
25 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
“Great food”
5 of 5 stars Reviewed April 12, 2013 via mobile

Have been here several times . Most recent noticed they have changed to tea bags instead of loose leaves.
Food is still ood and tasty.
Moving to their new digs next door. A bit more room.

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsville, Canada
Top Contributor
55 reviews 55 reviews
48 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
56 helpful votes 56 helpful votes
“Very very cozy....”
5 of 5 stars Reviewed March 30, 2013

Great food ! The atmosphere is warm and inviting. The staff is wonderful. Food is very very fresh and served to perfection. You would never know that a little town could have such a great place!

Visited August 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Sushi? but I don't eat raw fish!”
5 of 5 stars Reviewed February 12, 2013

Sushi is not only raw fish. You only eat raw fish IF you ORDER raw fish. At Koi in Kingsville on Main Street, the vegetable tempura is scrumptious. The lettuce cup chicken appetizer is yummy. You can order vegetable, seafood, chicken all types of rolls. They even have a sushi making class that a group of you can book for a party and have fun while you eat! Their sauces are on par with Nico's. A variety of choices for everyone. Try it!

  • Visited December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Can't go wrong!”
5 of 5 stars Reviewed February 8, 2013 via mobile

I have been coming to Koi LaSalle since they have opened, and will continue to recommend it to everyone! Extremely friendly staff, and I love the sushi! The restaurant atmosphere is very cozy and comfortable. They even have a $20 all you can eat option for anytime! It is definitely the best all you can eat sushi I've had. They're sauces are amazing too.

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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