We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“BEST STEAKS IN TOWN” 4 of 5 stars
Review of The Keg Steakhouse and Bar

The Keg Steakhouse and Bar
106 First Commerce Drive, Aurora, Ontario L4G 0H5, Canada
(905) 713-0534
Website
Improve this listing
Ranked #7 of 133 Restaurants in Aurora
Certificate of Excellence 2014
Cuisines: Steakhouse, Bar, Seafood
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Newmarket, Canada
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“BEST STEAKS IN TOWN”
4 of 5 stars Reviewed November 26, 2013

Are you a steak lover ? Go to this place !! Great service , great food , good looking waitresses and a clean restaurant. Cant ask for better than this.

  • Visited October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

70 reviews from our community

Visitor rating
    26
    28
    11
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Aurora, Canada
Contributor
11 reviews 11 reviews
11 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Service???”
3 of 5 stars Reviewed October 14, 2013

1: Poor 2: OK 3: Good 4: Very Good 5: Excellent

Food (2: OK)
The foods are mediocre. The steak selections are decent items on the menu; ordering other choices is not recommended on this steakhouse. I tried the chicken and ribs and was disappointed. I got two pieces of dry boneless chicken breast and the ribs did not fall of the bones, chewy and dry. To make it worse, they also taste bland.

Service (1: Poor)
We arrived around 5:00 pm and the hostess took us to our table immediately. Our server greeted us, introduced himself and asked us if we would like anything to drink. He served our drinks and took our dinner order. A piece of warm bread and butter and then our soup and salads were served. Then, our main courses arrived; a few minutes later our server asked us if everything was okay….so far so good. Then, everything started to go downhill; we finished our main courses and we waited at least 30 minutes before someone picked up the empty plates and cleared our table. He then asked if we would like to see the dessert menu. After checking what they have for dessert, we noticed that on one of the dessert menus the item we would like to order had a slightly lower price. So, we asked our server which price was the correct price. He said that since we saw both prices, they had to charge us the lower price for that item. We then ordered our dessert and they arrived not too long after that. A few minutes later our server asked if everything was okay. In general, the service was good, polite and accommodating when we would like to place our order and up to a few minutes after our order were delivered to our table. After that we were basically being ignored. We had to wait for another 20 minutes after we finished our dessert before our server picked up the empty dessert plates and cleared our tables. He then delivered our bill within a couple of minutes. We noticed that they still charged the higher price for our dessert, so much for the promise of charging us the lower price for it. We put a credit card on the table with our bill and waited for 20 minutes and still our server didn’t come to our table to process our payment. I finally decided to go to their reception desk and asked if I can pay the bill there. The hostess took me back to our table and she asked our server to process our bill. He apologized for making us waiting. We decided not to ask him about the higher dessert charge because we didn’t want to wait any longer for him to change and adjust the bill. We would give higher rating and higher tips if we didn’t have to wait a total of 70 unnecessary minutes after our main course, dessert and the bill and if our server kept his promise to charge the lower dessert price.

Ambiance (2: OK)
The dining room can get extremely noisy and the line up could be long during peak dining hours, especially on the weekends.

Surroundings (3: Good)
This Keg is located at a shopping plaza on First Commerce Drive just to the west of Hwy 404 and Wellington St East in Aurora. Although there are several restaurants in the plaza, finding parking in the huge lot has never been an issue so far since the plaza is relatively quiet.

  • Visited September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markham, Canada
Contributor
14 reviews 14 reviews
8 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Best of the Chain Restaurants”
4 of 5 stars Reviewed October 11, 2013

There are times when we just want to eat and be served after a long day at work. This is where i go. This Keg is totally better than the rest of the chain resto and even sets her apart from other Keg locations in the GTA. The service is amazing and the wait staff are always attentive. Makes my busy day long forgotten. The food is well prepared and in good portions. The wine list is appealing, I got my steak just like how i want it to be - medium rare. Tasty and full.

The interior is well designed. Relaxing brown to dark colours. Nothing loud. I will be coming back to enjoy some drinks at the bar come winter to unwind. Close to work and not far from home.

  • Visited September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
25 reviews 25 reviews
16 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Good steak & prime rib”
4 of 5 stars Reviewed October 5, 2013 via mobile

It's the keg the steak and prim bribes are consistently good we go once or twice a month. It's a bit pricey though. The place is always packed in the evening so that speaks for the quality of food.

Visited September 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Canada
1 review
“Dissatisfied”
3 of 5 stars Reviewed September 22, 2013

Have gone many times here and always been good food, however last night the roast beef was horribly tough. 3 of us had it and commented to server. We didn't or couldn't finish it. I gave up trying to cut and chew it and left about 3/4 of it on my plate.
He said he mentioned it to the manager but I found it odd that the manager didn't have the decency to come over and discuss this with us. Prices you pay here, you would think a courtesy visit from him/her would have occured.
There were 10 of us for dinner. The others having steak were very satisfied with their dinner and we have never had tough roast beef in the past.
Otherwise, the service was excellent as usual here and this is the 1st time we have been dissatisfied with a meal here.

  • Visited September 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed The Keg Steakhouse and Bar also viewed

 

Been to The Keg Steakhouse and Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage The Keg Steakhouse and Bar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.