When your host greets you at the door with wine glass in hand, is extremely effusive, repeating himself often, you know you are in trouble.
The Rothesay House is a grand old lady, but definitely past her prime. The decor was once gorgeous, but not as fresh as it once was.
The first room we had was the twin room at the back of the house. It had in it a double bed, a twin bed and a large post. The weather was extremely hot and humid and the first thing that George did when he showed us the room was apologize for how hot it was and for not doing something to one of the windows so it would open??? The other window was open, but did not have a screen on it.
When asked about the possibility of a fan, he opened the closet to take out a very old, tiny fan that would be totally ineffective. He then said that he could get another fan and brought one that was on a stand. Because of the large post in the room it was difficult to place it so that both beds could get some air circulation. The beds and post took up most of the room and we found it quite claustrophobic. We certainly did not sleep well that night.
The weather in Newfoundland for our entire two week trip was warm and humid and the ONLY bed and breakfast that we stayed in that was NOT prepared for the comfort of their guests was this place. Every other place had either ceiling fans, or counter/standing fans in place on arrival...one did not have to ask for one.
Breakfast the first day was very basic, and certainly not up to the standard we had had up to this point in other bed and breakfasts we had stayed at. It was the usual fresh fruit/yogut/granola, but the entre was just scambled eggs, a dollop of a tomato salsa and toast...that's it. A sort of apology was made for the plainess of the meal by saying they had worked hard on the dinner they had served the night before and were tired. With speaking to another couple who had been there for breakfast the day before, they said it was the same breakfast!!! Definitely not up to bed and breakfast standard...and the price they charge.
For the second night we were moved to a good size room with a queen size bed...and rather than the stand fan being transfered to the room there was instead only the little fan that was ineffective!!! It continued to be warm and humid, and while George knew that I did not tolerate the heat, had given the fan away to some one else...so didn't even have a proper fan for each room to use as needed. He did indicate that he would see what he could do about getting it back, but it never appeared...again another poor night sleep!
When we returned to the bed and breakfast on the second night, George was again with wine glass in hand and told us that he was a bit tipsy...his word,not mine He was again very effusive, asking us where we went to dinner, what we did that day, etc. He then said that he was going to a neighbours down the street later to get 'sh..t faced drunk'...unfortunately again his words, 'like all Newfoundlanders do on a Saturday night'. Yikes, how inappropriate!!!
The next morning he asked us the same questions as he had the night before so clearly did not remember any of our conversation. Breakfast entree on the second morning was a mushroom and cheese omelet, and I must say that it was very delicious, and came with, this time raisin toast...oh...and a dollop of a tomato relish...again, not quite up to the standard that we had been used to on this trip.
They have two dogs that spend a lot of time on the front porch. O'Malley is a beautiful Newfoundland dog and was obviously struggling with the heat. When I mentioned this to George, he indicated that he would have a difficult time with the heat, more than usual, as he had not had time to brush him to get rid of his winter coat and that his coat was matted. When I said that maybe he should consider taking him to a groomer then responded that he didn't want to pay the cost of that and that he would do it himself when he had the chance. I felt very sorry for O'Malley.
Rothesay house is located right across from the water and on a street lined with many old and very beautiful, well kept homes. The museum is just down the street. You can walk down to the dock/ship yard and have a look around, so it does have a good location. The rooms while a bit tired, were clean.
The Rothesay House gets rave reviews and that is why we chose it. Perhaps it was just an off couple of days that we spent with them...but somehow I don't think so. It probably was once a great bed and breakfast, but as I say, is now past its prime.
Don't choose the room with the double bed and twin bed.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
As proud owner operators of the Rothesay House Heritage Inn B&B in Harbour Grace Newfoundland and Labrador for the past 11 years we of course thank all our valued guests for having taken the time to offer up such gracious reviews as we have received over the past few years.
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Lynn and I have strived over this time to offer a convivial environment for our guests to mingle, meet and greet and most importantly leave Rothesay House with fond and lasting memories of their stay with us.
We have been most fortunate over these years to have hosted and continue to host the most gracious of people from not only all across Canada but also numerous international travellers from all over the world, all well informed and coming to Newfoundland and Labrador to experience our rich culture, heritage and history. It is without doubt an honour and privilege to receive these guests into our humble and modest 158 year old Provincial Heritage Home which has been lovenly decorated by my talented interior decorator wife with over 30 years of experience.
The home was actually built in 1855 in the town of Brigus Newfoundland some 12 years before the establishment of Gastown and some 31 years before the incorporation of the town Vancouver, so a tired grand old home indeed and one we are so proud of. Of course we invite the reader to include a stay with us if considering a visit to our wonderful province.
Also over these years as successful owner operators and living on site lends itself to offering our valued guests a truly bed and breakfast experience. We value “being there” for our guests as very important and to this end strive to offer as much value to the visit. We open our home to you with graciousness, warmth and kindness. In addition we also offer you the opportunity to have evening dining meal(s) expertly prepared by Lynn. We find that this allows our guests to not only experience a fine dining experience in our grand old dining room but also share the meal with fellow travellers in a convivial manner. Of course you might have to put up with my unobtrusive but openly friendly style as your maitre d' and server(we do it all at the Rothesay House). So when you are serving multiple guests evening dining it can be a fun experience for all(guests and hosts). So if you are considering a stay with us even after having read this reviewers comments, then we would encourage you to consider evening dining as it includes you and enhances your stay with us. After all socializing is a huge part of the Newfoundland and Labrador culture as quaint as it might seem. Be forewarned though being an island in the North Atlantic in an old traditional foreign going vessel out port town you might have occasion to over hear the odd bit of salty vernacular one might not be accustomed to. No offence intended though as the odd slip of the “tongue in cheek” can occur! So come along me hardy s and we will take good care of ya.
After careful consideration and reflection on this most offensive review in which the reviewer proceeds to in unusual detail:
insult our home and decor.(old but absolutely charming thanks to Lynns talents)
Lynns culinary skills.(she is a self-taught chef) the dollop was bruschetta not salsa
my effusive nature as a host. I think you misconstrued my exuberant effusive character as obtrusive and that glass of wine was for one of our 11 guests dining in 2 separate rooms when you arrived in the middle of dinner service. Very difficult to singularly serve 11 guests, do after dinner cleanup, rearrange parlour and dining room and prepare and set the next mornings breakfast table for guests whilst overindulging with libation. The glass(s) of wine the next evening though(our night off so to speak) were definitely all mine. Oh and by the way, there is nothing wrong with my memory as I definitely remember you as a guest in our home my inability to care for my beloved Newfoundland dog Omalley. Do you know anything about 8 year old mastiffs, their tubular coats, their salivating to release heat. His coat is immaculate!
He sends you his love and is thriving as usual at Rothesay House
An unacceptable claustrophobic small room with a big post. You spent from approx. 8pm to 8:00 am( that is 12 hrs in that claustrophobic room your 1st night) whilst other guests mingled and in the gentle coolness of our front verandah on an otherwise unseasonably warm night in Newfoundland(who woulda thought eh) Also you did have a floor stand fan in your room. The storm window on one of the windows has never been down as we rarely experience still humid nights and usually our evenings are cool with plenty of cross breeze. We have 4 fans at Rothesay House and you were provided with the floor stand the first night and somehow managed to enter a guests room the second night(after we had moved you to a more spacious and well appointed queen room) and abscond with their fan—highly inappropriate and invasive to the privacy of that guest indeed. You neglected to mention this in your scathing review of my effusive nature.
Your review we find insulting, full of innuendo,hurtful and somewhat detailed to the point of spiteful
Please remember you called us without any prior email enquiry(as far as my records show) looking for a 2 night consecutive stay in a queen room which we could not offer. However we offered you an alternative, re-arranged a booking to allow you a queen room for at least one of those nights, informed you of the room with double and single and offered you the opportunity to dine your first night as we were doing dining that night but not the next. You declined because of time constraints I believe.
We invited you into our home and you slapped us in the face!
To the reader of this review and owner response who is considering a stay with us in the future we offer our humblest apologies, and assurance that we will continue to be recognized by Tripadvisor as a 2013 Certificate of Excellence winner. We are consistently highly rated by our guests. We make no apologies and provide no excuses
Please refer to Trip reviews –incredible hospitality.
and _ splendid! fantastic!!excellent-you have to stay here.
Both Tripadvisor reviews were submitted by our valued guests who stayed at exactly the same time as this reviewer.
The only commonality we have with this reviewer, that being a rated Tripadvisor contributor and we are a highly rated accommodation. At the end of the day unfortunately no one benefits from nastiness.
George and Lynn Butler
Proud owner operators of Rothesay House Heritage Inn Bed and Breakfast where
guests come as guests into our home and leave as life long friends.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.