I wanted to take my family out for a nice dinner. Our horrible experience started with taking a sip of coffee and it had the texture of slime. Then what I assumed was the manager,a girl with longer brown hair came out and said it was "the creamer." Let's be honest it wasn't the creamer, it looked like slime!
Then she stormed off and was on the phone. We would have stayed if it wasn't for the bad mannered "manager" that gave us nothing but attitude. One person that was with us is a restaurant owner himself, and has alot of ties with the Shawnigan Lake community. He couldn't believe how horrible the customer service we received was.
The worst part was when the "manager" started raising her voice at us as we were leaving and told us we made the waitress upset and spoke to her badly, which is 100% FALSE! Then she put her hand in my face and threatened to call the cops. Yet she was the one making the huge scene. I was absolutely mortified by her behavior and threats. I felt like she was going to hit me when I told her how she was acting towards all of us. This person should be fired and try her hand at something other than the service industry.
I will never step foot back in this restaurant.,nor anyone I know! Worst dining/customer service experience of my life!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.