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Hearthstone Lodge: Traveler Reviews

3.0 of 5
3170 Creekside Way, Sun Peaks, British Columbia V0E 5N0, Canada
Hotel amenities
Ranked #3 of 6 hotels in Sun Peaks
4.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveler rating
    14
    7
    2
    2
    0
Date Rating
Fogghorn
Canada
2 reviews
1 helpful vote
“Horrible bed”
3 of 5 stars Reviewed February 23, 2010
1
person found this review helpful

Great location and really nice loft apartment with kitchen facilities and really good 3 day price combined with ski lift.

Negatives: The king sized bed was dead. 4 inch divot where prior guests had slept, springs were completely shot. Staff was cordial but not friendly and the lobby and hotel floors smelled of pizza all day long from the pizza place located right next to the lobby.

  • Stayed February 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hearthstone Lodge, General Manager at Hearthstone Lodge, responded to this review
July 22, 2010
I would like to thank you for pointing out your concerns with our mattresses during your stay with us. As a result of these concerns we have accessed all of our beds within the hotel and are in the process of replacing all units with new mattresses this summer. We anticipate all units will be outfitted by the end of September and ready for the fast approaching ski season. We do hope you will come back and visit us again.

Sincerely,
Management of Hearthstone Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
smithsfam4
vancouver
2 reviews
1 helpful vote
“Lovely”
5 of 5 stars Reviewed September 11, 2009

Stayed here with a friend in the spring and really enjoyed our stay. the rooms were very clean, and staff was very friendly. It is located right at the base of a ski run so would be great during ski season. Was a great 2 nights of relaxation.

  • Stayed May 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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barbaraanneCourtenay
courtenay
2 reviews
1 helpful vote
“great staff, great hotel, great price”
5 of 5 stars Reviewed March 28, 2009

We were a late arrival and after being discouraged by the high rates at the other hotels who still had many empty rooms we were quite pleasantly surprised at the decent rate this hotel gave us considering it was a king-size bed with kitchenette. The staff was extremely friendly and helpful and they even held the room for us the next day as we weren't sure we were going to stay another nite, but the room was so great that we decided to keep it even though we had a long drive ahead of us the next morning...

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Secwepemc
Contributor
12 reviews
5 helpful votes
“Nice place/bad beds”
4 of 5 stars Reviewed November 23, 2007

This is a really nice hotel. Staff were friendly.
The food in the restaurant (Italian) was excellent!
The rooms are spacious and the unit we were in had a kitchen unit that was well stocked with dishes and even had a small dishwasher. This is a ski resort type destination and we were there for a conference early in the year and there was no snow but I imagine its beautiful up there in the winter.
The only downside this hotel had was the beds. They were very hard and uncomfortable. A co worker had the main queen bed and she stated it was hard. I had one of the bunks meant for children and it was downright horrible. I may well have slept on the carpet. The childrens beds are not comfortable so I would not book a family vacation there.

  • Liked — spacious rooms
  • Disliked — Hard beds
  • Stayed November 2007, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Harvsman
Melbourne, Australia
Top Contributor
65 reviews
138 helpful votes
“Beautiful!!!!”
5 of 5 stars Reviewed September 5, 2007

Stayed here for one night on a group tour. I had a Studio Apartment on the 2nd floor. The apartment was very new in design and all the appliances were quite new. very spacious and i had a walk out balcony! Bathroom again was very clean and spacious! I was very dissapointed i only had one night here as Sun peaks is a very pretty little village! The staff i dealt with were very friendly and apparently this place has just recently been taken on by new owners hopefully the ambience will stay at the same level! Highly recommend this gem!

  • Liked — General warmth of the place and beautifully appointed apartments
  • Disliked — Absolutely nothing!
  • Stayed August 2007
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hearthstone Lodge Also Known As

  • Hearthstone Hotel Sun Peaks
Address: 3170 Creekside Way, Sun Peaks, British Columbia V0E 5N0, Canada

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