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“horrible stay” 1 of 5 stars
Review of BEST WESTERN Wayside Inn

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BEST WESTERN Wayside Inn
4103 56th Street, Wetaskiwin, Alberta T9A 1V2, Canada   |  
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Ranked #1 of 3 Hotels in Wetaskiwin
Olds
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“horrible stay”
1 of 5 stars Reviewed December 4, 2008

Arrived at 5 pm and tthey didn't know if both rooms were ready. We asked if they could check and the deskgirl said she had to wait for the cleaners report. We got annoyed so she called someone from the resturaunt who checked; both WERE ready.

I had no control over the fan and dried up all night. my cfompannion in another room had no fan and cooked all night.

  • Stayed November 2008, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWaysideInn, Assistant G.M. at BEST WESTERN Wayside Inn, responded to this review, April 9, 2009
Let me first apoligize for not meeting your expectations at out hotel. We continually strive to create a enjoyable experience for our guests, but obviously could have done better in your case. Usually our housekeeping staff have all rooms completed before check-in time, but on this occasion we had an abnormally large amount of late check-outs and were running a little behind. We have since developed a better system of communication between our front desk agents and housekeeping staff; should we run into this situation again. In regards to the ventilation system, all of our rooms are fed by one unit that continually brings fresh air into each of the rooms. Each room is individually temperature controlled by a guest operated thermostat, so that although the air flow can not be turned off, the temperature is at the complete control of each individual guest. We have found that this type of system is much quieter than the usual fan driven HVAC units in most hotels.
Thank-you for taking the time to express your concerns and please be assured that we take all of our customers opinions very seriously.

Kent Sjolin
A.G.M.
Best Western Wayside Inn
Wetaskiwin, Alberta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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24 reviews from our community

Traveler rating
    9
    10
    3
    1
    1
See reviews for
1
7
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11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed June 27, 2006

We had our wedding reception held at the best western wayside inn . The service was excellent . The food was great . Everything was done to my expectaions and the staff were all friendly and supportive with me being a nervious basket case lol. The rates are are great. Most of my family stayed with the hotel for a couple days. and with the price of the reception and the hotels togeather. it was the best price i had gotten. Compared to other hotels. This is definitly a place i would concider going to stay at again

  • Stayed April 2003
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Wayside Inn

Address: 4103 56th Street, Wetaskiwin, Alberta T9A 1V2, Canada
Phone Number:
Location: Canada > Alberta > Wetaskiwin
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Wetaskiwin
Price Range (Based on Average Rates): $$
Number of rooms: 28
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Also Known As:
Best Western Wetaskiwin
Wetaskiwin Best Western
BEST WESTERN Wayside Inn Wetaskiwin, Alberta

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