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“strange place” 2 of 5 stars
Review of Holiday Inn Sherwood Park Conference Center

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Holiday Inn Sherwood Park Conference Center
3.5 of 5 Hotel   |   2100 Premier Way, Sherwood Park, Alberta T8H2G4, Canada (Formerly Coast Edmonton East Hotel)   |  
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Ranked #6 of 7 Hotels in Sherwood Park
Calgary
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 40 cities Reviews in 40 cities
47 helpful votes 47 helpful votes
“strange place”
2 of 5 stars Reviewed October 6, 2013

Apparently it's being re-branded soon as Holiday Inn. I hope that means that the hotel will get better. It's quite empty, given it's location in booming Edmonton. The huge lobby is not at all welcoming. Breakfast has a bad selection of cereal and a broken toaster served in a dingy room in the basement. The main floor of the hotel was quite dirty. The restaurant is closed.

The one good point is that it's right next to Millennium Place, so it's easy to go swimming or have a good workout. It'd be a perfect location for teams coming for activity at Millennium Place.

Internet speed was decent. And the rooms are VERY quiet - I think because there aren't many people staying I the hotel.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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141 reviews from our community

Traveler rating
    60
    26
    23
    23
    9
See reviews for
32
19
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60
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
York, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 28, 2013

Large Hotel, and may be good for weddings or large gatherings but that is all! that's if you get outside caterers in. Very large lobby/reception but empty and unwelcoming with just a few chairs dotted around. Rooms reasonable size and bed reasonable as well. Bathroom not very clean and cleaners must have been used to cleaning port holes in a submarine as no corners where clean what so ever. Bottles in bathroom /shampoo and stuff large and one was snapped in half dribbling a mess. The shower is fitted at the height for a midget! about 4'6 up the wall, so kids could wash there hair but adults it breaks your back. The toilet while worked fine rocked back and forwards when you used it. It was advertised as having an onsite restaurant and bar, when I went it had shut down so had to travel to eat out every night. The last thing I want to do after working all day is to drive round looking for somewhere to eat and cannot have a beer for driving. They only do breakfast Monday to Friday, so when I arrived on Saturday was told to go find somewhere else and receptionist could not recommend anywhere. The breakfasts are horrendous though, not worth trying to find the room. It also stated it had its own small gym, as well as the one attached down a dingy corridor, the millennium place. I walked round outside to this gym as the hotel one was utter crap. Basement gym unused this year by the looks of it. Dirty and very dusty and I had to plug the machines in. no air con turned on and ceiling tiles broken and hanging down. the weights machine was broken. so pay to use the millennium place gym if you want to use one. millennium place is fantastic though. the lifts I used to the north wing were dirty and the floors sticky. Best western not far away so I would look there instead if stopping at Sherwood park again. Maid service was around 5pm when I got back in and was trying to get changed, and she took around 2 minutes to do everything.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood Park, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 10, 2013

My husband and I recently held our wedding reception in the Empire Ballroom of The Coast Edmonton East Hotel located in Sherwood Park, Alberta. We were very pleased with the overall outcome. The staff were fantastic to work with. The food and beverage manager, Victor Thiru was absolutely amazing and was happy to accommodate any issues that came up as the wedding planning took place. Our only complaint was the head table was plated their dinner....and unfortunately our meal was quite dry from what I believe was the result of being held under heat lamps for too long. The guests however enjoyed their meal (served buffet style) and had no complaints. The honeymoon suite was beyond beautiful. I would highly recommend this hotel to any bride/groom in search of a reception venue.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood Park, Alberta
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2013

We recently hosted our daughter's wedding reception at the Coast. This is the second time we chose the Coast hotel as a venue for a family wedding. Both times we worked with Victor, the Food & Beverage Manager, to plan the details of the wedding. The meal was amazing- exactly to the standard for our 400+ guests as it was for our tasting dinner for 4. The service was excellent and we send our compliments to the whole team at the Coast. We booked rooms for out-of-town guests and our requests for early check-in times and late check-out times were accommodated by the friendly and efficient staff at the front desk. Many thanks!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 24, 2013 via mobile

Attended a wedding at this hotel last weekend and was delighted by the food and service offered to us. Decided to stay the night due to intake of alcohol and the staff was very friendly and helpful. I would recommend this hotel to anyone who is looking for great service with great food.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2013 via mobile

attended a wedding recently. they entered through the patio which was beautifully set up with cocktail
tables. the food was presented so well and tasted exquisite. the hotel is going through renovations but they have upgraded everything from their ballrooms to their guest rooms.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 10, 2013

We stayed here for a couple nights the first week of August. This hotel is HUGE! but doesn't seem to be very busy. There is a Mr. Mikes restaurant that is closed down for whatever reason. It would be nice if they had a hotel bar or lounge because this hotel is not really close to any lounges or pubs. Check in was very easy and staff were friendly the same with check out.

The rooms were clean and beds were comfy however the rooms could use some updating and they should probably get rid of the large bottles of shampoo and conditioner that guests are free to use because you never know what some guest put in those bottles.

I wouldn't recommend this hotel to anyone because there are better hotel options however if you are having a wedding or need a large space for a family gathering this would be a good choice.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Sherwood Park Conference Center

Address: 2100 Premier Way, Sherwood Park, Alberta T8H2G4, Canada (Formerly Coast Edmonton East Hotel)
Phone Number:
Location: Canada > Alberta > Sherwood Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Sherwood Park
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Sherwood Park Conference Center 3.5*
Number of rooms: 258
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Also Known As:
Hotel Coast Edmonton East
Holiday Inn Sherwood Park Conference Center Alberta

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