We stayed at the Best Western Sherwood Park Hotel in October 2007, for two nights. We were in the area for a wedding and were looking for a fairly-priced place to stay. We contacted the hotel directly and were given a rate of approximately $120.00 per night for a standard two-queen room.
The lobby is beautiful, and gives the impression of a newly renovated hotel. However, the rest of the hotel is in need of renovations; the decor of the guest rooms was outdated, and reflected a senor home with pale greens, blues, and pinks. We were in a non-smoking room with two queen beds, coffeemaker, workspace, television, and table/chairs. The room overall comfortable, and aside from the decor, well-appointed (although a fridge would have been nice). One word of caution - if you are not a smoker, be sure to request a non-smoking room. We had relatives staying at the hotel in a smoking room, and the entire floor has a very strong, unpleasant odor.
We found that the best feature of this property is its location; neighboring Millenium Place, with a restaurant next door, and in a convenient location in Sherwood Park.
The hotel's staff was friendly throughout our stay. When we first arrived to our room, the front desk phoned to make sure that everything was well with our room. Check-in and check-out was painless, and whenever you were to return to the hotel the front desk staff would welcome you.
Overall, the Best Western Sherwood Park Hotel is in need of updates to guest room décor. We were looking for a cheap rate with good value, and the hotel delivered this well, with a clean and well-managed property. Given the other options in Sherwood Park, if we had to stay in the city again, we would certainly stay here. However, we would much rather stay in Edmonton, where there are many more accommodation options, and make the drive to Sherwood Park.

Do not stay here. The lobby is really nice but that is where it stops.

I have now stayed at this hotel twice in six months and will never stay here again. Starting with the rooms. They are nice and clean, but there is no fridge in them. I have not stayed in a hotel in the last few years that did not have a fridge in it. The beds were also very uncomfortable. No wireless internet, I had to sign out a cable at the front desk. Very inconvenient.

It seemed to me that they got this hotel to a point in construction and then decided since they could put people in it they would then did not finish it. There are n open doors to construction zones, walls covered with plyboard, and parts of the halls that just are not finished (third floor by the machines). One other safety thing that I noticed was that at the end of the hall where we stayed was a nice holder for a fire extinguisher but no extinguisher. Speaking of unfinished the back lot was a mess with wires and unfinished cement all over the place. The told me that they are expanding the hotel to another wing and that they are about to open it but it looks like it is a long ways away. The back lot also is a bit dark.

I wanted to know if I could get to the laundry in the basement and I walked down into the stairwell (which again looked as if it wasn't finished) and downstairs. The doors at the bottom of the steps were blocked by kitchen racks and construction equipment. The doors to the back parking lot were emergency only.

Speaking of the ice machines it did not seem that too many of them worked. Also they had a vending machine in the lobby but did not permit people to eat in the lobby. If you order food from the diner and then when you are done put the dishes outside your door it will sit there for hours. I timed a tray of food, it sat there for 14 hours before it was taken away.

As for not having a pool and being connected to the Millenium place next door you would think that they might have a deal with them to get you in cheaper. Nope. The tunnel that connects the facilities is not heated (but has heaters in it), the tiles on the ceiling if they are there, are stained, and they had no information on times or fees for Millenium place.

Now lets talk about the parking lot. While I was there my truck was broken into. It was parked in the front right under a light. Needless to say the staff must be used to it because there was no emotion in their voice when they offered to call the cops, which I am certain they have on speed dial. The police informed me that that lot is the WORST LOT IN THE CITY FOR BREAK INS. I asked the desk if they had any security and they informed me that they do not employ ANY security. When was the last time you stayed in a hotel that did not have some sort of security? I noticed that there were cameras in the hotel but not outside in the lot. I was told that they are getting them soon. Apparently the criminals know that also. Again, the police informed me that it is the worst lot for break-ins in the city.

I spoke to many other patrons the next day in the parking lot and they said they heard horns going off all night long. I myself heard one in the back lot at 5 am but did not see anyone around a truck. My question is if a lot of the patrons heard the horns why did not the front desk guy go out and take a look?

I asked at the end of the stay if they had a survey I could fill out, and they said no. We stopped at a Best Western on the way home and asked if they had one and they told us it is mandatory chain wide to offer a survey at the end of the stay.

I will never stay at this place again. The price you pay you can drive into Edmonton and get a place that has a fridge, breakfast, a pool, security, a finished building, and some helpful staff.

This was the 2nd best long term business suite in which I have ever stayed. I was put up for a month by my employer - waiting for closing on my house - and though I had to concentrate on work during the days, evenings, mornings and some weekends were made that much more comfortable.
The room suite was typical Best Western standard.
Being co-located next to the Millenium Centre complex was another benefit.

The only drawback was there was no fridge.

I travel on business to the east side of Edmonton very often, and the first time I stayed at this Best Western I was expecting something sub
-standard to ordinary. But this is a beautiful Hotel! The service is prompt and cheerful (though sometimes inefficient) and the rooms are great. Especially to business travellers I'd say that of the two other
hotels in the area, this place gives the most quality stay.