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“Great for a stopover” 4 of 5 stars
Review of Super 8 High Level

Super 8 High Level
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Super 8 High Level
2.5 of 5 Motel   |   9502-114 Ave, High Level, Alberta T0H 1Z0, Canada   |  
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Ranked #3 of 7 Hotels in High Level
GreenLeadersSilver level
Yellowknife, Canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
“Great for a stopover”
4 of 5 stars Reviewed July 4, 2013

Stayed here on a drive back to Yellowknife. Staff was helpful and responsive to my needs (there was an issue with the air conditioner in our room, we were immediately switched to another, no issues). Woman at the front desk very friendly and offered suggestion on where to eat besides the BP next door.

Room was clean, bathroom too. Nice to have the small fridge in the room too.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy Lee M, General Manager at Super 8 High Level, responded to this review, July 6, 2013
Dear Guest;
I am delighted to learn that you enjoyed your stay with us at Super8 High Level. I thank you for taking time out to apprise us of your recent experience. We do value and respect every single comment our customers point out.

It is surely encouraging for our team when our valued guests respond to the efforts our team puts in making your stay an enjoyable one, thank you and it is greatly appreciated..
I will share your comments with our team.
It is always heartening to see our guest's return to our property and I do look forward to welcoming you back with us.
Sincerely,
Anil Sood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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153 reviews from our community

Traveler rating
    47
    74
    23
    5
    4
See reviews for
27
18
10
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Unity, Canada
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 30, 2013

This super 8, in general, exemplifies how a hotel should be designed, kept and maintained. There are a lot of elements of customer consideration built into this establishment.

It is very clean...everywhere.... rooms, halls, breakfast area.

The room (actually the whole hotel) was not completely modern, but tastefully pulled together in it's clever design.

The mattresses are fairly new, too firm for my taste (and I tend to like firmer mattresses). The linens on the bed, made up for the firmness with luxurious comfort.

The staff is prompt, friendly and courteous, but still gives you space ( I don't like to be greeted every time I enter the building).

The elevators, ice machine, and vending machines are away from the rooms in their own nook.

There are heavy curtains to block out light, on summer nights.

The in-room A/C system is less obnoxious than any I've seen.

The things that knocked my socks off though; was the pictures in my room are designed to create a spliced panoramic image (not really that noticeable till you actually notice it), also the housekeeping's intricate bathroom linen folding is kind of like origami (and not the the standard hotel fancy hotel washcloth folding).

My only complaint; pool was under construction. But I am happy to see them maintain it rather than not.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy Lee M, General Manager at Super 8 High Level, responded to this review, July 9, 2013
I thank you for taking time out to apprise us of your experience during your recent stay with us.
We are delighted to see our customers respond positively; imperative for the success of any business, thank you! Your comments are valued and respected by our team. .

With regard to your feedback of the pool, we are renovating it completely for the safety and also the novelty of our customers. This should be back in operation soon and for now we are aiming to start the Pool operation by end of July. Please accept my apologies for the inconvenience you have had to go through.

I do look forward to welcoming you back with us!
Sincerely,

Anil Sood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grande Prairie
2 reviews
5 of 5 stars Reviewed June 30, 2013

My stay was very good as always no complaints the people are very nice and very helpful. rooms are clean and well looked after.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy Lee M, General Manager at Super 8 High Level, responded to this review, July 2, 2013
Allow me to thank you for complimenting us and our team with your positive comments.
It is surely encouraging for our team when our valued guests respond to the efforts our team puts in making a stay an enjoyable one, thank you and it is greatly appreciated..

I will take opportunity of sharing it with our team.

We do look forward to welcoming you back in the near future.

Sincerely,
Anil Sood
General Manager
gm@super8highlevel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albert
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2013

The hotel is your typical rural Alberta Super 8. I was impressed with the cleanliness of the property and the friendliness of the staff. The pool wasn't working during my stay but the website was clear that it was not open and the reservation clerk said so when I made the reservation so no problem. In remote areas like High Level you can usually expect issues like this. I was very happy they told me up front because usually they don't.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy Lee M, General Manager at Super 8 High Level, responded to this review, June 24, 2013
I have enjoyed reading that your stay was enjoyable and I thank you for taking time out to apprise us of your recent experience during your last stay with us. We value and respect every single comment our customers point.

It is surely encouraging for our team when our valued guests respond to the efforts our team puts in making a stay an enjoyable one, thank you and it is greatly appreciated..
I will share your comments with our team.
It is always heartening to see our guest's return to Super8 High Level and I do look forward to welcoming you back with us.
Sincerely,

Anil Sood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 10, 2013

This is a great hotel in High Level. The rooms are spacious and clean. The staff is very helpful and friendly. They even have a few theme rooms. No restaurant but there is a Boston Pizza next door. Next door to the local museum, a must see if you can spare the time!

Room Tip: The back side has less traffic but also the train!
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy Lee M, General Manager at Super 8 High Level, responded to this review, June 14, 2013
Allow me to thank you for complimenting us and our team with your positive comments. It is surely encouraging for our team when our valued guests respond to the efforts our team puts in making a stay an enjoyable one, thank you and it is greatly appreciated..
I will take opportunity of sharing it with our team.
We do look forward to welcoming you back in the near future.
Anil Sood
General Manager
gm@super8highlevel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
57 reviews 57 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed June 10, 2013

Stayed here for 2 nights during a business trip. There are lots of hotel options actually for the size of city at High Level which was surprising. The pool area was under construction during my stay so I wasn't able to try the water slide, the gym facility was again standard affair. 1 treadmill, 1 bike, some free weights, the A/C in the gym worked which was good. Not much to say really, the room was clean, bed comfortable but otherwise, there was nothing special about the place. Was convenient that a restaurant was basically steps away from the hotel. When we arrived, their computer system was offline so checking in took more time than usual. At check out, staff was less then enthused, so again, it was an average stay.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy Lee M, General Manager at Super 8 High Level, responded to this review, June 14, 2013
I thank you for the time you spared in apprising us of your experience during your recent stay with us at Super8 High Level. We always look at every comment as a learning curve and extend utmost sincerity.

With regard to your feedback of the pool, we are renovating it completely for the safety and also the novelty of our customers. This should be back in operation soon. Please accept my apologies for the inconvenience you have had to go through.

I do look forward to welcoming you back with us in future when the service is running.

Sincerely,
Anil Sood
General Manager
Super 8 High Level
9502-114 Ave
High Level, AB T0H 1Z0
gm@super8highlevel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 High Level

Address: 9502-114 Ave, High Level, Alberta T0H 1Z0, Canada
Phone Number:
Location: Canada > Alberta > High Level
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 7 Hotels in High Level
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Super 8 High Level 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
You’ll find many hotels and motels in High Level, AB, but only Super 8 Motel offers outstanding value for your travel dollar. We’re conveniently located minutes away from all of the main attractions of High Level. Our 81 attractive guestrooms set standards for outstanding comfort, all at the lowest rates among hotels and motels in High Level, AB. And Super 8 Motel High Level’s hard-working staff is always ready to serve you, whenever you need us ... more   less 
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Also Known As:
Super Eight High Level
High Level Super 8
High Level Super Eight
Super 8 High Level Alberta

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