After checking in we went to our room. It was very dated, which was not the problem it was the cleanliness. We pulled back the covers and found hair and crumbs in the beds. We went to request a different room. After much hesitation she did finally give us another room. We went to check this room out. It smelt like urine as soon as you opened the door. The beds were a bit cleaner but not much. After leaving the room the manager corned my mom, myself and my 3 kids and yelled as us because we complained about the cleanliness. Made excuses and said it was because it was the dog room. Why put us in that room then we had no pets. He had no issue yelling at us in front of his other customers. Upon phoning super 8 customer service to let them know what happened they inform us they are going to contact the manager to fix the problem. Are you kidding me, my mom, myself and my kids are already scared of him then you want to add more fuel to the fire. NO THANKS!! Horrible horrible experience!!
Location: United States > North Dakota > Minot
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Ranked #30 of 32 hotels in Minot
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Super 8 Minot 1.5*
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- Also Known As:
- Super 8 Minot Hotel Minot
- Super Eight Minot
- Minot Super Eight
- Minot Super 8