We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“All Around OK” 4 of 5 stars
Review of Grand Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Grand Hotel to your Saves list
Grand Hotel
3.0 of 5 Hotel   |   1505 North Broadway, Minot, ND 58703 (Formerly the International Inn)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #26 of 32 Hotels in Minot
Grand Forks
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“All Around OK”
4 of 5 stars Reviewed 3 weeks ago

Stayed four nights with them, which I was in a two room suite very nice but had a few maintenance issues which were resolved quickly. The front desk staff was friendly, as were the house keeping staff who were very friendly too, but does seem like a lot of people loitering around the place that you kind of wonder about. The other issue is people with dogs let them run around in halls without a leash as they go to and from there rooms, that was a turnoff. Our meeting rooms where clean and comfortable as were the event staff very friendly. Would and will stay again. Thanks

Room Tip: They have rooms that overlook the city that are very nice at night same as the restaurant
See more room tips
  • Stayed March 2015, traveled on business
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelMinot, Director of Sales at Grand Hotel, responded to this review, 2 weeks ago
Thank you for taking the time to let us know about your stay! We are glad your few minor issues were taken care of quickly. As far as anyone looking out of the ordinary, or dogs without leashes, we do encourage our guests to let us know of these issues so we can handle them appropriately. We value the safety of our guest and staff alike. Thank you, again, and we look forward to hosting you on your next stay in Minot!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

113 reviews from our community

Traveler rating
    23
    26
    25
    19
    20
See reviews for
23
23
7
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
Parshall, North Dakota
1 review
1 of 5 stars Reviewed February 17, 2015

My family stayed at the The Grand (International Inn) this past weekend and we were sitting by the pool and noticed them. We contacted the front desk and they acted like it was our fault we didn't. Spoke with someone who stayed in November 2014 and they still had them since.

  • Stayed February 2015, traveled with family
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelMinot, General Manager at Grand Hotel, responded to this review, 2 weeks ago
We are sorry to hear of the bad experience you had while you stayed with us. We do routinely spray for all insects. We truly want all of our guests to have a good experience, so it makes us work extra hard when we hear of a guest who didn't have a good stay. We do hope you let us host you once again, when you are back in Minot.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed February 16, 2015

We seen cockroaches in the pool area and the lady at the front desk knew about this problem. Got charged full price and mistreated without an apology. Packed us up and left at 12:30am with five children. This was our first time staying here and we won't concider it again.

  • Stayed February 2015
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelMinot, General Manager at Grand Hotel, responded to this review, 2 weeks ago
We apologize for the problems you experienced while you were staying with us. We do routinely spray for all insects. I would invite you to contact me to talk about the situation further. Thank you for bringing this to my attention. We do hope you will consider us on your next visit to Minot.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2015

I have been staying here for many years and have always had a good experience. Room was large, very clean and newly redecorated. We had several meals at the restaurant and all were delicious. Relaxing stay, very quiet. Enjoyed the wi-fi it was super fast.

Room Tip: Ask for a room in south tower overlooking the city, great views!
See more room tips
  • Stayed January 2015, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelMinot, Director of Sales at Grand Hotel, responded to this review, 2 weeks ago
Thank you for your great review! We pride ourselves in our return guests! We look forward to making your next stay as Grand as the past ones!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Everett, Washington
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 11, 2015

I was surprised at how wonderful this hotel is after reading the previous reviews. We were in a king suite and had everything we could have asked for. The staff were friendly and helpful at every turn. Our room was clean and quiet. On traveling we always have issues with not enough plug ins for our electronics but not here. There were so many plug ins why didn't have enough electronics! There were at least 2 in every place you could want one. We had strong wifi signal in our room with no issues staying connected. There are a variety of different conference rooms with different sizes and configuration. The pool is a nice size with a separate hot tub. There is also a small video arcade for the kids. The exercise room had tread mills, bike, weight set... I love the fact that there was a doorbell to alert you if there were guests so if you are in the bathroom or bedroom you would be able to hear it. Light switches on both ends of the room so you never had to walk in the dark through the living room, bedroom or bath. Including by your bed so no need to turn the light off and walk in the dark when getting into the bed. The bed was a delight after long travels with memory foam mattress, varying degrees of softness in the pillows. Made me feel at home. the restaurant and lounge are on site with scrumptious meals at fairly reasonable prices. The staff although they may have looked mildly questionable, were outgoing and friendly from housekeepers, desk staff and shuttle. They went out of their way to make you feel welcome and comfortable. They were more then willing to shuttle us from train to airport to get our rental car and back. A perk not offered by many especially in this area and it was free! I can't say enough good about our experience here. The only downfall to the room was there was no tub, although the shower stall was big enough for a few people to fit in at the same time. More then handicap accessible.

Room Tip: ask for a suite
See more room tips
  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelMinot, Director of Sales at Grand Hotel, responded to this review, 2 weeks ago
We were thrilled to get your review! Thank you for taking the time to write a review that is so positive! We appreciate all comments, but good experiences are what we want for our guests, and it seems as though yours was what we want for all of our guests! We just happen to have you in one of our many wheelchair accessible rooms, we do have many other rooms and king suites with tubs, just to keep in mind when you stay with us again! We look forward to hosting you on your next trip to Minot!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed January 3, 2015

It is 11:46 pm and i havent seen ANY security to get the kids out of pool ...I paid way too much for this crap room with kids toys under the bed .. NOT cleaned properly ! Damn disgrace for a hotel i boasted about for years !!!

  • Stayed January 2015
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelMinot, General Manager at Grand Hotel, responded to this review, 2 weeks ago
We are sorry to hear that you did not have a good experience on your last stay with us. We want our guests to have the best experience possible. We do hope you will give us another opportunity to host you again when you are back in Minot. Thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, North Dakota
1 review
2 of 5 stars Reviewed December 27, 2014

Room was nice enough but did not enjoy being placed immediately above a poolside room --- without being asked if it was acceptable. Stayed here to make an early flight but it ended up being worse than driving the 100 miles in a snowstorm at 3:00 a.m. Yes, I could have asked for another room but why should I have to? A little more customer care would go a very long way. $125 and 9 hours of my life I'll never get back. Please don't bother with one of your lame replies.

Room Tip: Go elsewhere for a quiet night.
See more room tips
  • Stayed December 2014, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Grand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel

Address: 1505 North Broadway, Minot, ND 58703 (Formerly the International Inn)
Phone Number:
Location: United States > North Dakota > Minot
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 32 Hotels in Minot
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grand Hotel 3*
Number of rooms: 157
Official Description (provided by the hotel):
The Grand Hotel in Minot, ND, has spacious rooms, plus amenities such as the area's largest indoor pool area. Now in its 50th year as a premier Minot, ND, hotel, the Grand is also a highly sought-after destination for meetings and events. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Cheap Tickets, Orbitz, Priceline, Odigeo and Tingo so you can book your Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand International Hotel Minot
International Inn Minot

Owners: What's your side of the story?

If you own or manage Grand Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.