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“Calling itself Grand does not make it so” 3 of 5 stars
Review of Grand Hotel

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Grand Hotel
3.0 of 5 Hotel   |   1505 North Broadway, Minot, ND 58703 (Formerly the International Inn)   |  
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Hotel amenities
Ranked #26 of 32 Hotels in Minot
Beach, North Dakota
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Calling itself Grand does not make it so”
3 of 5 stars Reviewed June 30, 2014

First, let me say that the large group we were associated with offered sincere praise for the hotel and the staff's willingness to accommodate their planned needs as well as last minute changes required due to weather. On a personal level, we had previously met at this site a few years ago and had a nice and spacious suite . This year, our room was so humid--the hallways were worse and the smell of chlorine from the pool permeated the place. The air conditioner sounded like a generator running and when I tried opening the window instead, we were above an area where smokers congregate. We stayed four nights for a convention. Not so good. My husband slept wonderfully. I did not. It rained buckets and the roof in some common areas leaked. The view from our room was a cement wall .Fortunately, there was lighter open area with comfortable furniture at the end of the hallway.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelMinot, General Manager at Grand Hotel, responded to this review, July 1, 2014
Thank you so much for taking the time to leave us feedback on your stay. We welcome all feedback, as it helps us improve!
We offer many different room categories. Sounds like you originally stayed in a King suite, but may have stayed in a Standard Room this past stay. When booking your room you can always specify, although you may be looking at slightly different rates per the different room category that is selected. Our staff would be more than happy to elaborate on each room category to ensure you get exactly what you’re looking for during your next stay.
It is unfortunate effect of having a large pool indoors combined with a very humid weekend, full of rain. I personally assure you that we try our very best to keep the air conditioning running throughout the entire property to help us combat the humidity levels. But sometimes Mother Nature just isn't on our side! We apologize for any inconvenience this may have caused you during your stay.
Sincerely
Jim Mello
General Manager
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112 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Norwegian first
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English first
Eureka, Illinois
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 16, 2014

I have stayed at this location on previous trips to Minot. It is conveniently located with easy access to the airport and other locations in downtown. It seems to me that the price is pretty steep for the services that are provided.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelMinot, General Manager at Grand Hotel, responded to this review, June 18, 2014
Thank your taking the time to tell us about your stay with us. We value all feedback. We are pleased that overall your happy with your stay. We also wanted to advise you that our rates have just been reduced. Please keep us in mind for you next trip. If there is anything we can do to make your stay Grand, please contact me directly.

Sincerely,

Jim Mello
General Manager
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Fort Myers, Florida
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

The Grand Hotel is a great place to stay. The hotel had an indoor pool that had plenty of seating for spectators as well as a restaurant. The restaurant was excellent, the service was good and it was nice to be able to eat a good meal and not have to leave the hotel. The hotel is close to a bowling alley, which was a nice option to do one day with our kids. We would definitely come back to the Grand Hotel again.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelMinot, Manager at Grand Hotel, responded to this review, May 29, 2014
Dear Valued Guest,

It is great to hear you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!

Warm regards,

Jim Mello
General Manager
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Greeley, Colorado
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2014

We stayed 4 nights for a family wedding. We had a standard guest room with two beds, the room was a nice size and had a mini fridge and microwave. We overlooked the pool area which was nice, although it did get loud and there were people in the pool area late at night. The pool is large with a nice hot tub. It seems like this is the place in Minot for birthday and graduation parties, so in the afternoons the pool was crowded with these get togethers. We usually went swimming in the mornings and usually had the pool to ourselves. I would say that the restaurant is good, not great. We had breakfast included with our room and had the choice of about 4 items to choose from. I would stay here again.

Room Tip: For a quieter room, don't get a room that faces the pool.
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelMinot, General Manager at Grand Hotel, responded to this review, May 28, 2014
On the behalf of the Grand Hotel, we would like to thank you for the review of your stay. Thank you so much for sharing about your experience at our Property. I think you review will help other travelers looking to come to our Property. We hope you will come back and visit us soon! Please call me directly to help improve your stay next time you’re in Minot.

Thank you
Jim Mello
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Bismarck, North Dakota
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed April 9, 2014

We had dinner on a Sunday night at the Grand Hotel. Hostess, waitress and food not worth a penny of the cost. The hostess was on the hotels phone because her cell phone had broke and was making a date with her boyfriend...and yes I know all this because she did not stop her personal business when we were standing there.
Waitress was unpleasant and seemed to be in a rush, there was 5 other tables in the restaurant so I know we were not holding her up to end the night. She seemed surprised that we wanted drinks before the dinner. Even more surprised and disappointed that we ordered dessert.
Food was mediocre at best. Pasta was dry, cream sauce on the pasta seemed to be at the end of its life span. Broiled shrimp had no flavor whatsoever and veggies way over cooked. Dessert was out of a box.
Highly disappointed by the overall experience for the price we paid. Will not go back to the Grand Hotel Restaurant.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelMinot, General Manager at Grand Hotel, responded to this review, April 11, 2014
Thank you for your comments concerning your experience at Primo. It is suggestions, such as yours, that give us direction to do a better job. My restaurant staff join me in offering our apology to you. I hope you will give us another opportunity to meet your expectations on our food and service.
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Chicago, Illinois
Top Contributor
113 reviews 113 reviews
97 hotel reviews
Reviews in 79 cities Reviews in 79 cities
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed March 11, 2014

PROS:

Tempur Pedic style mattress
Mini fridge, microwave, coffee maker in room (I was in a suite)
Free wifi
Restaurant and lounge on site
Small sundry store
Biggest cable line up I've ever seen at a hotel
Good lighting
Plenty of outlets
Five minutes from the airport
Free shuttle to and from the airport

CONS:
Not the cleanest place in the world
HORRIBLE linens and pillows like rocks
Tiny flat screen televisions
Entire hotel smells like chlorine
Very humid throughout due to the pool
Hot tub was a sickly yellow-green when I was there
Room service menu has no prices listed whatsoever
Worn furniture in rooms
Strange view-room looked out onto another part of the building that was approximately ten feet away and the grounds between the building was basically mud and rocks
Only blackout curtains so it's either daylight and no privacy or curtains closed and no daylight

I would NEVER stay there again. Two of my industry colleagues were there and there rooms were worse than mine.

Room Tip: Ask for a room that actually has windows that you can see out of. There are some really funky rooms...
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  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelMinot, General Manager at Grand Hotel, responded to this review, March 17, 2014
Travel Mommy

Thank you for taking the time to leave us your feedback of our property, as all feedback is always welcome.

I am so glad that you enjoyed some of the amenities that our property has to offer. We are sorry to hear that we did not reach all of your expectations. We would love for you to give us another chance in the future.

Again thank you,

Sincerely,

Management
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Minot, North Dakota
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 24, 2014

My boyfriend and I stayed here for a quick trip to Minot in November. Everything was beautiful and our stay couldn't have been better. The check-in was a breeze. The pool and hot tub were enjoyable. The only (slightly) negative I have is the fact that we stay two nights and paid almost $400. I know things are expensive here, but that was a little extreme. I would absolutely consider this property again if I could find a good deal. :) Good work!

Room Tip: Get a room higher up, the view over Minot is breathtaking.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelMinot, Manager at Grand Hotel, responded to this review, January 31, 2014
Thank you so much for taking the time to leave such a great review. We appreciate all feedback. Would you mind contacting our Marketing Director to discuss your room rate during your stay. Her name is Kelly. Kelly@grandhotelminot.com or 701.852.3161. Just mention that you left the tripadvsior review.

We would love for you to stay with us in the future, and want to be sure we are accommodating to your needs.

Sincerly,

Management
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Additional Information about Grand Hotel

Address: 1505 North Broadway, Minot, ND 58703 (Formerly the International Inn)
Phone Number:
Location: United States > North Dakota > Minot
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 32 Hotels in Minot
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grand Hotel 3*
Number of rooms: 157
Official Description (provided by the hotel):
The Grand Hotel in Minot, ND, has spacious rooms, plus amenities such as the area's largest indoor pool area. Now in its 50th year as a premier Minot, ND, hotel, the Grand is also a highly sought-after destination for meetings and events. ... more   less 
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Also Known As:
Grand International Hotel Minot
International Inn Minot

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