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“Clean, friendly and fabulous service!!!” 5 of 5 stars
Review of Hyatt House Minot

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Hyatt House Minot
3.0 of 5 Hotel   |   2301 Landmark Drive NW, Minot, ND 58703   |  
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Ranked #9 of 32 Hotels in Minot
GreenLeadersSilver level
1 review
“Clean, friendly and fabulous service!!!”
5 of 5 stars Reviewed July 30, 2014

We were very impressed with the service at this hotel. EVERYONE we met was cheerful and willing to help. Will DEFINATLY stay there again. We loved that the rooms had enough beds for everyone. The cleaning staff was kind when we asked for more towels and extra shampoo... Everyone was super nice.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyatthouseMinot, General Manager at Hyatt House Minot, responded to this review, July 31, 2014
Mrssherbert,
Thank you for such an excellent review! On behalf of HYATT house Minot we are thrilled that you found every one of us "cheerful and willing to help". We look forward to your next stay.
Lorena S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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102 reviews from our community

Traveler rating
    59
    29
    8
    3
    3
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Medora, North Dakota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 30, 2014 via mobile

Will not go back. This definetly is not the Hyatt --
Breakfast was ok and the "restaurant " food was horrible. Very small pool. It's actually pool & hot tub in one. The water is super warm! The walls are thin and if ur on the 4th floor, u will get complaints that u are too loud. Just a warning ...

  • Stayed July 2014
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyatthouseMinot, General Manager at Hyatt House Minot, responded to this review, August 1, 2014
Gage H.
Thank you for reaching out to us. I've spoken with my team here concerning your stay to ensure that the shortcomings that you experienced are addressed. I'm happy that you scored us high on cleanliness as this is definitely always a focus for us at HYATT house. Recently we've made some changes in our food department to provide some different breakfast options and increase the quality that we are providing. I've also addressed your restaurant comments as we are working to revise our options so as to provide a better quality product to our guests. I sincerely apologize that the neighboring guests complained about your room's noise-level and we had to inform you of this. After all, we are all human and do our best to provide excellent service every day to our guests, but there are times when not everything goes smoothly.
We do hope that despite our shortcomings during this stay, you will consider staying with us again.
Lorena S.
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Centennial
1 review
4 of 5 stars Reviewed July 30, 2014 via mobile

The pool was rather small and we never could figure out the infinity part of it, but the room was spacious and well appointed. The cleaning staff put the blankets on their bed in a cute confuguration when they cleaned. Some how, a hard cider disappeared out if the fridge in between the evening and when we returned in the afternoon....
Nice breakfast and breakfast area, nice workout room with weights, well decorated with some high end finishes.
Ask for a room that faces the front of the hotel as the traffic at night is relentless.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyatthouseMinot, General Manager at Hyatt House Minot, responded to this review, July 31, 2014
Susan,
What an honor to be considered your "kids' favorite hotel". We are pleased that you found our staff excellent and the room spacious. I will follow up with my staff about the hard cider, thank you for informing me. We look forward to being able to serve you again.
Lorena L.
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Moose Jaw
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 20, 2014

We had a short (2 night) stay and it was wonderful!
Beautiful hotel the rooms are nicer then our house!
Amazing breakfast!
We were a little concerned when we got to our room as there were some dirty work boats sitting out in the hall next door and one of the doors was open a bit and it sounded like there were a handful of guys drinking and chatting quite loudly, however once in our room we couldn't hear anything. Which was also a relief as our son was just 4 months at the time and we didn't want him disturbing other guests if he cried.
We needed a hotel with a fridge and microwave we didn't expect a full kitchen it was great and made it easy to clean bottles, boil water and store milk for the little guy.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyatthouseMinot, General Manager at Hyatt House Minot, responded to this review, July 20, 2014
What an honor to be able to serve your family! Thank you for such a glowing review of our rooms and our breakfast. We are so pleased that you have found our accommodations quiet and spacious. We look forward to having you stay with us again.
Lorena S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duluth, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed July 15, 2014

Loved the staff,* I had a hard time understanding them , but I am hard of hearing also, with my hearing aids, I Still had a hard time.
Room was good at first glance-- I an at fault for not saying something the first night- but it appeared that the sheets had not been changed , there was sheets of paper in the garbage can under the desk, the light over the kitchen table didn't work. There was dishes in the dishwasher which I believe were clean , but we put our dishes in there and re washed. Floor was stcky in the kitchen area.

All in all, we loved Hyatt House, and will more likely stay there again, I will just check everything out before I stay in the room.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyatthouseMinot, General Manager at Hyatt House Minot, responded to this review, July 16, 2014
Thank you for reaching out to us. I am pleased that you found our staff excellent. On behalf of our team, I would like to apologize for the housekeeping shortcomings that you cited. You are correct that dishes in the dishwasher are clean. However, the rest of your room should have been cared for in a better manner.
Thank you for agreeing to try us out again. We look forward to serving you again.
Lorena L.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minot
1 review
5 of 5 stars Reviewed July 9, 2014 via mobile

All of the staff made me feel at home as soon as I walked threw the door. Our room was clean and smelled amazing. Dinner was out of the world, they have a great way of pairing food together. Breakfast blew my socks off with the omlete chief Kasey. I will only stay at the Hyatt house

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyatthouseMinot, General Manager at Hyatt House Minot, responded to this review, July 14, 2014
Purfectsleep,
Thank you for your 5 star review! On behalf of all the staff at HYATT house Minot, we are so pleased that you were blown away at our room, dinner, and especially our staff. Kasey is an amazing team member and I'm very pleased to hear that you were able to enjoy her omelets. We look forward to serving you again!
Lorena L.
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Wingham, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed July 6, 2014

We stayed here twice recently, June 21st & July 2nd. Both times we were upgraded to suite's and didn't have to pay any extra for the upgrade. We traveled for 16 hours with 2 kids under 2.5, when we checked in on June 21st, we got there at 10pm and our oldest wanted to go swimming but the pool closes at 10. The front desk clerk offered to let her swim until 11 as that's what time she got off her shift. We had one happy little girl. The only issue I had on June 21st was our TV's didn't work as they both said no signal, the front desk clerk came to try and fix it but she couldn't get it to work either, so in the morning when I complain they gave us a voucher for the Hbar. Their continental breakfast was good. They told us when we checked in that there would be someone there for the omelette bar in the morning but there wasn't. The scrambled eggs weren't the best but they had a lot to chose from. When we arrived on July 2nd, we got there at 6pm. They made sure to let me know that they checked to make sure both TV's worked before we got there. We used our certificate for the Hbar that we received from the previous stay and the food was exceptional. They even went above and beyond to make notes of our oldest's nut allergy. They had the omelette bar open in the morning and again the food was exceptional. If you are a Canadian traveler do not book with a travel website, call the Hyatt House directly and ask for the Canadian residential rate, you will be pleasantly surprised. We would definatley stay here again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyatthouseMinot, General Manager at Hyatt House Minot, responded to this review, July 7, 2014
Candylynh,
Thank you for taking time to leave us a review on Tripadvisor. On behalf of the management staff at HYATT house Minot, I am very pleased to hear that our excellent service has overcome our shortcomings. We do our best to become better at what we do here and certainly appreciate your willingness to revisit us a second time. Our Canadian Rate is an excellent discount for our Canadian neighbors and we are pleased that you were able to take advantage of this discount while you visited Minot.
We look forward to serving you again.
Lorena L.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt House Minot

Address: 2301 Landmark Drive NW, Minot, ND 58703
Phone Number:
Location: United States > North Dakota > Minot
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 32 Hotels in Minot
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt House Minot 3*
Number of rooms: 130
Official Description (provided by the hotel):
Now Open.The HYATT house™ Minot is a 130 room, 4-story building located in Minot, North Dakota and is only three miles away from the Minot State University, five miles from local shopping, two miles from the Minot International Airport and just a short drive from Minot Air Force Base. The lobby, bar, meeting and business rooms offer the convenience of hotel living. The hotel suites offer the comforts of a home away from home.All HYATT house hotels are smoke-free. While lodging in Minot, ND, you will enjoy a complimentary hot breakfast, with made-to-order omelets prepared exactly to your liking. The indoor pool and fitness center will provide relaxation and a healthy lifestyle while away from home, and our knowledgeable Front Desk Hosts are available 24 hours a day to assist with your requests. In addition, the H BAR welcomes travelers 7 days a week from 5pm -10pm, offering our new Sip+Savor Menu, featuring home-cooked comforts including gourmet Grilled Cheese Sandwiches, Chef-Crafted TV Dinners, delicious new apps like the Tomato Mozzy Bread and more.For guests looking for lodging near Minot Air Force Base, we are located on the northern side of Minot, ND, closer to Minot AFB than other hotels. Our goal is to make your stay in Minot, North Dakota as comfortable and convenient as home. ... more   less 
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