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“extremely nice hotel” 4 of 5 stars
Review of Hyatt House Minot

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Hyatt House Minot
3.0 of 5 Hotel   |   2301 Landmark Drive NW, Minot, ND 58703   |  
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Ranked #9 of 32 Hotels in Minot
GreenLeadersSilver level
Manitoba
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
“extremely nice hotel”
4 of 5 stars Reviewed September 3, 2013

The Hyatt House was an extremely nice hotel. It opened 2 months ago in Minot. it is one of 10 new hotels that opened in the last 2 years. The price was great, and would stay here again. I took my daughter and 2 grandchildren with me for a weekend of shopping. The breakfast had a made to order omelette bar, plus cereal, toast, fruit, yogurt and the best coffee i have had at a hotel in a very long time. The beds were very comfortable, the room stylish (we had a suite) and the price we paid was one of the cheapest in a long time. My negatives are, very small, i mean small pool and had a hard time finding as it is new and not on the GPS, and could not see the signs.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattHouseMinot-GM, General Manager at Hyatt House Minot, responded to this review, September 4, 2013
Thank you for your wonderful review. I am very glad that you all were able to enjoy our great breakfast and go shopping. We do know our pool is not that big however we have added jets and the ability to swim in motion as two alternatives inside the pool. We hope to provide more kids pool toys as well to make the interaction more enjoyable for the children. I look forward to having you stay with us again in the future. I appreciate your feedback very much! Thank you!
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102 reviews from our community

Traveler rating
    59
    29
    8
    3
    3
See reviews for
33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Williston, North Dakota, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2013

We stayed at the Hyatt House a few weeks ago, my 9 year old son forgot his Kindle fire, that he had just received for his birthday in the room.. Called in and they said they had not found it. Today the manager, David Wick, called me and said that they had recovered the kindle and it was available for pickup or could be mailed to us! Awesome customer service and very nice rooms! Perfect for our family of 6, had two bedrooms both with tvs and their own bathrooms plus living room with tv and hide-a-bed and nice kitchen, which is very hard to find anywhere! Definitely recommend and will stay here again!!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattHouseMinot-GM, General Manager at Hyatt House Minot, responded to this review, September 3, 2013
Thank you for the kind review. We are very happy that we were able to help recover the lost item and we were very happy you were able to enjoy your stay. Whenever you or any friends of yours wish to travel East to Minot from Williston, please let us know as we would most certainly like to have you stay with us again.
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Saint Louis, Missouri
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 24, 2013 via mobile

Clean, comfy, Great breakfast and free laundry :) Loved the giant elevator since we bring alot of luggage. Walking distance to the grocery store which was nice since we had a full size fridge. They were really new and still doing work around but it was still very nice.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattHouseMinot-GM, General Manager at Hyatt House Minot, responded to this review, August 26, 2013
Thank you very much for taking the time to write a review. We were happy to have you stay with us and look forward to having you with us in the future.
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Billings, Montana
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 17, 2013

Clean, friendly, freshly built, great breakfast, wouldn't have to leave the facility if want hospitable, relaxing getaway. One thing that stood out for us is they had a bit of maintenance going on and informed us individually with a letter. I like that! Rather than be disappointed and have to flood the front desk with complaints, they were upfront a d honest with us. It was quickly resolved and we weren't affected at all. Free laundry machines and plenty of exercise equipment. Definitely will revisit!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattHouseMinot-GM, General Manager at Hyatt House Minot, responded to this review, August 26, 2013
Thank you for your review. It is certainly nice to hear such nice comments. We do feel it is important to inform our guests if we have any issues happening. I am glad you felt that the hotel was a nice getaway and I look forward to having you stay with us in the future again.
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Denver, Colorado
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 12, 2013

This brand new hotel in Minot is an excellent place to stay when traveling to ND.

Pros: New, clean, great (free) breakfast with an omelet station, in-room kitchenette, friendly staff, comfortable, bar for evening food/drinks, has fitness center/pool.

Cons: Room walls are thin and sound easily penetrates, small bathroom, location is not near any restaurants or amenities.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattHouseMinot-GM, General Manager at Hyatt House Minot, responded to this review, August 26, 2013
Thank you for taking the time to make a review. We want you to enjoy your stay with us. One thing we have done is added sound proofing between our connecting rooms to help with the sound issues. We will continue to look at ways to eliminate sound disturbance. Our location is in a new and developing area of Minot. In our own hotel we offer our H-Bar which is open to the public 5pm-10pm seven days a week. Minot has also added MarketPlace Foods just a mile from our location which gives residents more opportunity to eat in their deli or to purchase goods to bring back and cook in their own rooms. With our rooms having a refrigerator, microwave, oven, dishwasher, the hotel being near the new grocery store is a plus.
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Denver, Colorado
Top Contributor
54 reviews 54 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 11, 2013

The Hyatt House in Minot, ND is situated on the edge of town, but convenient to the airport and the loop to the Air Force base that's North of the city and also connects with Highway 2 and points West. The hotel is a recent addition to the growing list of lodging selections in Minot. I enjoyed my stay at the hotel for a variety of reasons. I enjoyed that it's located away from the activity that captivates most of the main drag in Minot, which provides a nice escape. Minot and the surrounding area is growing. Book early when you are making travel arrangements

Hyatt House is designed to cater to the needs of the extended stay traveler. The rooms are suites with a separate bedroom and a nicely appointed kitchen. While it is a hotel room, the extra space provides more comfort and creates the feel of home. The kitchen creates options to prepare meals in the room instead of facing the restaurant scene morning, noon and night. There is also a bar and food available on site in the lobby area.

The staff are very friendly and accommodating. The attention to detail is evident and management was on site and available, if needed. I experienced no problems at check in or departure.

I will stay at this hotel again.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattHouseMinot-GM, General Manager at Hyatt House Minot, responded to this review, August 27, 2013
Thank you so much for your very accurate review of the hotel. It was great to hear that you enjoyed the hotel and were able to observe so much of the hotel. We look forward to having you stay with us again.
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Winnipeg
2 reviews
4 of 5 stars Reviewed August 8, 2013

This is a brand new hotel and a little isolated. We checked in & the booking was done wrong, so it took about 20 minutes for staff to correct it & they didn't seem to eager to help out. We had 2 large adjoining rooms, with very comfortable king bes,which worked out for my family of 4 & a boyfriend & a small dog. Rooms had 2 large flat screen tv's,were clean, except our coffe pot had not been cleaned & the other room had ice cream containers in the fridge from previous guest. When I brought this to the attention of the front desk, she didn't even make an apology, just said she will talk to housekeeping. The continental breakfast was a disaster. Ther were no pastries other than a few bagels.They ran out of eggs & went & got powdered eggs. the fruit was soggy & I ate the hash & when I got back to our room, I threw up & spent the rest of the morning recuperating from this. I loved the hotel but would probably not stay there again.

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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattHouseMinot-GM, General Manager at Hyatt House Minot, responded to this review, August 30, 2013
I greatly appreciate your feedback as it helps us to improve our hotel quality and customer service. I have addressed these issues with my management staff and it has brought awareness to all staff to be more attentive to these items you mentioned.

I do apologize that your stay with us was not enjoyable. This is not common with our guests staying with us and I hope to be able to make your next stay with us more enjoyable. Our goal is to exceed your expectations. Please let me know the next time you are looking to stay in Minot as I would like you to have the experience here at HYATT House Minot that you truly deserve.

Feel free to contact me at any time.

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt House Minot

Address: 2301 Landmark Drive NW, Minot, ND 58703
Phone Number:
Location: United States > North Dakota > Minot
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 32 Hotels in Minot
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt House Minot 3*
Number of rooms: 130
Official Description (provided by the hotel):
Now Open.The HYATT house™ Minot is a 130 room, 4-story building located in Minot, North Dakota and is only three miles away from the Minot State University, five miles from local shopping, two miles from the Minot International Airport and just a short drive from Minot Air Force Base. The lobby, bar, meeting and business rooms offer the convenience of hotel living. The hotel suites offer the comforts of a home away from home.All HYATT house hotels are smoke-free. While lodging in Minot, ND, you will enjoy a complimentary hot breakfast, with made-to-order omelets prepared exactly to your liking. The indoor pool and fitness center will provide relaxation and a healthy lifestyle while away from home, and our knowledgeable Front Desk Hosts are available 24 hours a day to assist with your requests. In addition, the H BAR welcomes travelers 7 days a week from 5pm -10pm, offering our new Sip+Savor Menu, featuring home-cooked comforts including gourmet Grilled Cheese Sandwiches, Chef-Crafted TV Dinners, delicious new apps like the Tomato Mozzy Bread and more.For guests looking for lodging near Minot Air Force Base, we are located on the northern side of Minot, ND, closer to Minot AFB than other hotels. Our goal is to make your stay in Minot, North Dakota as comfortable and convenient as home. ... more   less 
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