I stayed here on business. I have a few times. The hotel is clean and professional. However, I had a few issues. I was double charged for my room and when I spoke to the front desk agent, she was apologetic and called her supervisor. Upon checking out, I mentioned that the issue had not been resolved and asked to speak to a manager. Mr Wick, the new General Manager of this property was anything but helpful. He said he would speak to the front desk supervisor, Brandon, and it would get taken care of immediately. 2 weeks later, I still hadn't heard from this Brandon. I was volleyed back and forth between Mr. Wick and Brandon. And, this is the second time I was overcharged. I will never stay here again while it is under this management.
- Official Description (provided by the hotel):
- Boomtown near Bakken. Nestled among restaurants, bars, shops, and theaters, the Four Points by Sheraton Minot is your gateway to the Bakken oil and natural gas region. Explore our city’s lively culture, including art galleries, museums, fairs, and nightlife. The area has amazing flora and fauna, as seen in the many national wildlife refuges nearby.All under One Roof. Stay productive in our well-equipped business center. Unwind in our fitness center, heated indoor pool, or whirlpool. Enjoy classic fare and local specialties at our all-day dining restaurant, or a refreshing drink in the lounge. And gather up to 238 people for a successful meeting in our 2,000 square feet of flexible function space.The Comforts You Want. Each of our 102 environmentally-friendly guest rooms has convenient amenities such a microwave and a refrigerator, plus free extras like bottled water and wireless High Speed Internet Access. Choose a room with one king-size or two queen Four Points by Sheraton Four Comfort Beds™. We even offer Kitchenette Hospitality Rooms with full-size refrigerators, sinks, and two-burner stovetops. ... more less
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