Made reservations way in advance to have three rooms (one of them a pet room) during fair time. We all showed up for the Kid Rock concert to find that the hotels computer had gone down and they had lost all the reservations. I was expecting nothing but problems however the manager stiepped up and honored our reservations, took care of the whole situation and gave us three very nice rooms. Couldn't have been happier with how all turned out. In all, it's not the Hilton but the price was good and the staff couldn't be more helpful. I'll stay there again any time I'm in Minot.
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