We stayed there for a weekend with our family including 5 small children. The hotel was nice, new, clean. The rooms were standard but clean. They had cribs to use rather than play pens which is nice for small children. The continental breakfast was satisfactory.
We did, however, have some issues with the pool. The first night my daughter was coming down the "waterslide" and cracked her head on one of the support posts that is not padded and directly beside the slide. I complained to the front desk staff, who said they would have maintenance look at it in the morning, but nothing appeared to change or be corrected. The slide needs to be removed or improved as it is dangerous. Also 3 out of the 5 children slipped leaving the pool area, just outside of the entrance doors.... maybe some rubber mats would help with this problem.
All in all, we had a great stay here and would recommend to friends.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Meghan D,
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We apologize greatly about the incident in our pool area. The issue was brought to Maintenance as well as to Management and the issue is something that we are working on to make the pool area a safer and better place. We do appreciate the valued feedback to us. Thanks again for your review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.