We asked for a room with a twin bed and a baby crib.
We got there at 15:00. Check in is suppose to be from 14:00 on. Only at 16:00 we got the key to a tiny room( only after adding extra money for the baby crib!) with two single beds and no place to put in a baby crib.
We paid extra and got what they claim to be their best room on the top floor. The view from the room is amazing but! We didn't have hot water and had to call the maintenance constantly throughout our stay! There's no bathtub- understandable, as there is no hot water to fill in....
There are 2 elevators in the hotel. One didn't work for 2 days! Sometimes we spent more than 10 minutes waiting for the elevator to arrive.
Adding to this the hotel is placed far from the beach, so you have to pay extra money for taxis- such a waste.
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- Also Known As:
- Hotel Helios Park
- Helios Park Hotel Golden Sands, Bulgaria - Varna Province