I've recently came back from Dana Palace (July 2012). I was trying to find some positive sides but unfortunatelly I couldn't. First of all staff does not speak nor understand english, at least not enough to comprehend that `the cleaning lady didn't appear in my room since 3 days` which is second thing to mention. Cleanliness in the hotel is below 0. People come back from the beach so it's obvious that there will be lot of sand mixed with water to be cleaned. The cleaning lady `cleans` the room by replacing bag in trash can and leave additional toilet paper roll. I was trying to report the incident by asking receptionists if someone can finally come to wipe the floor at least in my room and I got reply to find cleaning lady and tell that to her. Shocking but I did so, I asked if she will find time to come up to my room to do little cleaning. What I got was reply in bulgarian. I gave up. Restaurant (or canteen as it doesn't look like 3*** restaurant at all) serves disgusting food which is the same every day. I'd recommend to visit Subway which is cheaper and much more tasty than the food in the hotel. The air condition wasn't working as well as warm water was kinda privilege. After I report that there is only cold water in bathroom, receptionist said something like "yeah... many people probably shower now, try again later".
Despite the hotel, golden sands offer awesome nightlife :-) I will gladly come back to the city but definitely not to that sh**ty "hotel".
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- Also Known As:
- Dana Palace Hotel
- Dana Palace Golden Sands
- Hotel Dana Palace Golden Sands, Bulgaria - Varna Province