2 weeks all inclusive (joke), food was mostly inedible and poorly presented, crockery, cutlery and linen dirty and not enough cups, expected to put hot drinks in plastic cups as they refused to wash and put out more, 1 coffee machine and 1 toaster for a fully booked hotel is beyond ridiculous. The food served in other parts of the hotel which you paid for was edible, definitely a scam going on as clearly they know the difference. Reception staff rude, obnoxious and basically laughed in your face when you approached them with concerns of your room key being taken whilst sleeping, only interested in getting more money off you to give you another key (unbelievable) Rep not interested at all in any concerns. Muggings robberies and safety deposits boxes emptied on a daily basis. Staff refusing to call police saying if there was no forced entry it wasn't there problem, clearly another scam. Cannot determine who is who as no1 wore uniforms, dodgy characters wandering in and out reception area which was also the 1 and only all inclusive bar, which continuously ran out of alcohol, oh but you could buy it in the other bars situated within the hotel, once again another scam. I would not go back to this hotel for free, hardly slept due to fear. I can honestly say i have never felt so intimidated frightened or helpless in my whole life, and consider myself fair minded and well travelled. This filthy hotel / staff treat people with no respect utter contempt actually like animals. if you are considering going here read the reviews look at the photos that alone should put you off or if you care for your safety peace of mind and well being do not go as they will be stripped from you within 24 hours of arrival. I could go on and on with a list of health and safety issues, no first aiders, hygiene etc most of it has been mentioned in other reviews, please believe them.
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- Also Known As:
- Pomorie Hotel Sunny Beach, Burgas Province, Bulgaria