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“Don t go to this hotel” 2 of 5 stars
Review of Nessebar Beach

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Nessebar Beach
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4.0 of 5 Hotel   |   Sunny Beach 8240, Bulgaria   |  
Hotel amenities
Ranked #42 of 205 Hotels in Sunny Beach
Sibiu
1 review
4 helpful votes 4 helpful votes
“Don t go to this hotel”
2 of 5 stars Reviewed August 25, 2010

Hello,
don t spend you hard earn money on this hotel .First it is classified as a 3 star hotel but I would rather say it is a 2 star hotel.The front desk staff are very rude ,I asked them if we can change the room there was a space between door and floor and the air blew trough there>We didn't get an answer,they spoke to us in a communist manner .
The room was clean but not like in the fotos as I said like a 2 star hotel.
The food was bad I had to go every time after eating to the toilet,every day the same food ,please don t drink the coffe in the lobby .
The pool area was not clean .
To the beach you have to go a 100 distance to a dune and the water was not clean.
Please don t go to this hotel you can fin a 4 star hotel for the same money .

P.S.For all the Romanian's don t book everything trough Sobis Agency or Transilvanya Holiday Travel.

Please excuse my English

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Polish first
  • Russian first
  • Any
English first
Cluj-Napoca, Romania
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 1, 2010

nice and clean rooms and pool, great hotel - very good food, the staff very friendly.
I didn`t expect to feel so good.
It`s in a quiet area, not in the middle of Sunny Beach, perfect for resting.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochdale
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 9, 2010

Stayed at the Nessebar Beach Hotel end June/early July 2010 with seven friends. Ages ranged from 37 to 57(!), but we all thought the hotel was great!

The staff were helpful and friendly, the rooms were cleaned regularly and they had everything you would need, i.e. free air-con, showers which were always hot and powerful, hair-dryer etc. There was also a T.V. which we didn't even turn on. Rooms were a decent size, as was the balcony, although I can't really see how any of the rooms could have the sea view which we booked due to the sand dunes obscuring the view.

Most of the staff spoke reasonable English, and it was most certainly better than my Bulgarian. Shame on us English for not making more effort to learn some of the local lingo!

Now then, the hotel food! This was my first all-inclusive holiday, and to be honest I wasn't particularly impressed. The main reason for this is that the hotel was almost 100% orientated towards German visitors, meaning the food wasn't really to my liking. I did try most things, but they weren't really my cup of tea. Each to their own I suppose though! Also the "hot" food was generally quite a bit cooler than I am used to, but everybody else seemed reasonably happy. There was a decent variety though, and you could always fall back on rice, pasta, soup or chips if you were stuck. There were also cakes, ice-creams and various breads available, as well as tea, coffee, cold drinks etc.

Aside from the main restaurant, there were snacks available during the day at the pool-bar, while we were there it was usually hot dogs or ham salad sandwiches, which were all excellent.

We also booked "meals" at the on-site Pizza Bar and Chicken Grill which are part of the inclusive deal, but we were all less than impressed! Although tasty, the pizzas were basic to say the least! We all had a good laugh about it to be honest. They might have been alright for kids, but were certainly not designed for adults, being quite small, with the thinnest base I have ever seen, and the toppings were skimpy to say the least! The Chicken Grill was the same, with the portions being designed for children I assume. I ordered a chicken skewer, which is exactly what I got, i.e. six small pieces of chicken on a skewer, with no tomatoes, onions, peppers or anything else! A few chips or a bit of salad would have perhaps made up for the tiny portion, but they were missing also. We all had to go out straight afterwards and order a "proper" meal! Why you have to book 24 hours in advance for this meagre fare is a mystery.

All that said, the food is the only down side to the hotel, which was otherwise excellent, so please don't let my opinion put you off, you may well find the food fine.

The hotel is in a great location, albeit at one end of the famously long beach front. Some people may prefer to be nearer the centre of the beach, where it is a bit more hectic. That said, there was plenty going on for us to enjoy, with great bars, excellent restaurants and loads of shops.

There is loads to do on the front, with various rides, "5D" cinemas (superb), water sports etc etc.

The rumours about how cheap Bulgaria is are indeed true, we were paying approximately 50p for a large beer wherever we went. The beer was usually the local one, but it was superb, and is always served ice-cold like it should be. If you insist on Carling, John Smiths or whatever (available in some places), you will obviously pay more, but it's still a lot cheaper than the UK.

I would recommend a day-trip to Old Nessebar, which is simply beautiful. Although clearly orientated towards tourists, the small cobbled streets, quaint shops and bars make a lovely change from Sunny Beach. You can get there by bus, taxi or one of those small trains that run on the roads. If you take a taxi, make sure you agree the price beforehand. Some display various destinations in their windows with agreed prices, but it doesn't do any harm to ask. We paid 20 levs (approx ten pounds), but if he had priced us on his meter, it would have been over 40 levs.

This was our first trip to Bulgaria, and we all agreed that we will be going back next year. Even the die hards amongst us who love Magaluf have said that many aspects of Sunny Beach beat Magaluf hands down! Let's just hope they don't get the dreaded Euro in a couple of years, which will probably ruin the place, as it has done with the rest of Europe!

  • Stayed June 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
U.K
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 6, 2010

As i said our worst holiday in 23 trips to Buugaria, we went all inclusive for the first time to this hotel that was a big mistake . To start we asked for a quiet room our room was on the main road it was like living on the side of the M25 ,so asked to be moved and pay extra to have a sea view (by the way there are no sea views as the sand dunes are so high) they told us no . Then we come to drinks all drinks are watered down as the bar staff told us , We asked for a glass of wine the bar barman picked up a 2ltr cooking oil bottle that contained the white wine and poured it into the glasses this also was watered down. The meals how can we discribe them well cold undercooked and would not pass U.K health and hygine officers by a long way ,we ate out after 4 days for the rest of our 2 week stay. Rooms unkept had to wipe your feet when you went out of the room ,however i was able to get hold of a hoover and clean the room ourselves.This hotel should be a BBC holiday from hell project . Im not a posh bloke just a person who saves for his holiday and does not expect to live and eat in a slum .This will not stop us going back to Bugaria as we love so much its a pitty you get such a bad hotel as this that lets its name down of the country and Balken holidays .

  • Stayed June 2010, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bp Auckland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 6, 2009

Ignore the previous comments, we have stayed at this hotel two years running and are planning to go again next year. Hotel is clean and nicely set out, its on the beach and near a lot of good night life. It hasn't got a lift but this is mentioned when you check the brochures, its only three storeys high at its highest so only a problem if you have pushchairs, wheelchairs or health problems in general. Pool area is large with plenty of beds. We don't get up till around 10.30/11am and there was only one day we didn't manage to get a sunbed, we had no problems last year with getting sunbeds either. Its true the Germans do hog the beds but that is the same at most hotels!

The food is catered for most nationalities, not just the Germans, we always managed to get something we liked, meat, potatoes, chips, rice, and plenty of salad options, the soups are generally very good. You don't get an English breakfast but there is always fried or scrambles eggs or eggy bread which we do eat in Britain. No roast beef and yorkshires if thats what you are after. You can get hot dogs or salad sandwiches throughout the day if you don't want to go up to the restaraunt. Ice cream starts at 3pm and biscuits and cakes at 4pm. The alcohol opitons are plentiful. Not just beer, vodka, whisky and gin like some AI. They have cocktails and various fruit liquers.

Its true that there are not many British families go, the bar staff wish more would go as they do find some of the Germans quite rude, there was around 6 groups of British in the hotel this year while we were there. Due to the fact the main clientelle is German a lot of the entertainment is geared towards them but whatever they are doing they also explain it in English. This year they had a lot of Hungarians staying so they went out of their way to get Hungarian speaking animations team as well as the English/German/French speaking team. The reception staff are good and speak good English. The cleaners are pleasant and bedding and towels were changed regularly. By far the bar staff are the most pleasant I have ever met. Dido, Ani, Simeon [Shrek] and Maria are great. Dido's English is fantastic, as is Ani's. If you need any information about Sunny Beach and the surrounding areas Dido is a mine of information.
The only downfall of this hotel is the security staff. Last orders at 12 and they expect you to leave at one minute past! One guard was usually drunk and could be abusive. We complained about two of them whilst there, the complaint did not fall on deaf ear's and after that night we had no problems with them. Overall we had a fantastic holiday, as we did last year.

  • Stayed July 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abercynon, South Wales
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed August 2, 2009

Booked this hotel in bulgaria online . Read some reviews but didnt want to beleive other comments made on this hotel - decided to see what it was like for myself.

traveled with my partner and family - from word go holiday was a nighmare. Balkan Holidays broke our buggy when we got off plane - when asked where do we report this we were made to feel that we would be holding up the bus to take everyone to thier hotels - the Balkan reps were awful - rude and unhelpful.!!!!!!

Got to hotel around 2am where we had to haul our lugage up flights of stailrs as there were not lifts in hotel at all.

Food - where do i start - we booked all inclusive however this is quite untrue. Food is catered for German tourists - breakfast awful, dinner and evening meal like slop!!. Restricted to which drinks you can have - and only 2 at a time!!!. Hotdogs and salad rolls 11 - 3pm, ice-cream 15:00 -17:30pm.

Staff very rude and unhelpfull - we enquired about where we could buy a buggie from - they could not give us any helpful information at all!!!

Rooms not clean - bedding stained and covered in holes - maids very rude and abrupt. Charged me 10 lev for staining sheet with henna tattoo i had on my foot. When went to reception regarding this staff thereatened me with security and police as they were incompitent on dealing with a complaint. Asked where do we make a formal complain to - were useless and unhelpfull!!!!.

No sunbeds available as German tourist had put their towels down at the crack of dawn to stop any one else having a sunbed - even though they would disappear down beach and then return late afternoon to use them.

Sunbeds on beach quite expensive - 4 sunbeds and 1 sun umberell cost 35 lev per day!!! (Around £18.00)

Taxi's and buses not recomended at all - taxi's very expensive and buses unreliable. Trams available which go from one end of sunny beach to nessebur town for only 3 lv each - these run up until 12 at night - one of the good things about this resort.

People outside hotel nice and helpful apart from the odd one or to.

To sum up i will never return to this country - hygiene standards low and accidents waiting to happen - food awful - Will go to EU Country next year !!

  • Stayed July 2009, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheffield
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 25, 2009

first impressions of this hotel were very good,lovely layout,nice pool ,clean,and right on the beech.even at the reception they greeted us with a polite hello and warm smile.
then the reality of exactly what was waiting for us sunk in.gooten tag,ich bin leeber got ect ect..WE WERE THE ONLY BRITISH IN THE WHOLE HOTEL.now this normally wouldnt bother us,but on being given our keys we were taken to what looked like the basement in the far corner of the place.we then opened the curtens of our quite nice room to be greeted by the faces of a party of very large germans inches from our balconey.when they heard we were english they all as a group became louder and louder.this happened the whole 10 days.not only outside our room(which was feet from the pool)but in the bar and resturant.
now im not going to have a go at the staff because being british was actualy a bonus because the staff obviousely didnt like the ill manered loud obnoctias arogant pigs they were used to deeling with.
the resturant itself was your usual german fare(its true they realy will eat anything)althoe a big improvement on the pomorie last year.my missus said the sweets were realy nice.
the one glowing thing about this place was the chicken and piza resturants wich are part of the all inclusive. take my word for it they were fab.
entertainment was all in german so we went out every night.
one last thing georges next door is worth traveling to bulgaria for .it was worth paying for alone.

  • Stayed June 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nessebar Beach

Address: Sunny Beach 8240, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
#18 Luxury Hotel in Sunny Beach
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nessebar Beach 4*
Number of rooms: 12
Also Known As:
Nessebar Beach Hotel Sunny Beach
Nessebar Beach Sunny Beach, Burgas Province, Bulgaria

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