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“Smartline Meridian Hotel” 4 of 5 stars
Review of Smartline Meridian Hotel

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Smartline Meridian Hotel
4.0 of 5 Hotel   |   Sunny Beach 8240, Bulgaria   |  
Hotel amenities
Ranked #57 of 209 Hotels in Sunny Beach
Sofia, BG
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
Reviews in 20 cities Reviews in 20 cities
65 helpful votes 65 helpful votes
“Smartline Meridian Hotel”
4 of 5 stars Reviewed March 15, 2015

I was there on a half-board basis and found the food delicious. They organised every evening different dinner types with live-cooking of food like typical Bulgarian, Mediterranean, Asian evenings. My room was not that big, but cosy and clean. I liked the late breakfast till 11 am. Free wi-fi in the lobby. In my opinion the panoramic lifts are dangerous and should be replaced.

  • Stayed June 2014, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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406 reviews from our community

Traveler rating
    77
    134
    97
    41
    57
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97
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Chisinau, Moldova
Senior Contributor
26 reviews 26 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 17, 2015

Been for week there and few things didnt like at all. 4* Stars Hotel but rooms are like 20 years ago. No card lock - simple key, I waited for 3 hours since the bus left me there to get the worse number ever, bathroom was crapy and wall had a crack, TV didnt work at all. Reception was ignorent till I start raise my voice and ask to change my room for a normal one, 2 days of waste for taking magnet pass key from new room.
The staff at bar next to pool was polite and nice to every guest. Food was good to my surprise, so I had no blush to eat double. If you have "ALL IN" don't think that good coffee, JD or JB will be included, for extra pay only, don't drink their Sambuca or else - I ran fast to wash my face since I had first shot.. Beer was free but its very light so drink up you can..
Look well at coffee cups, most are with brown glow, its because they wash it bad - ask for clean cup if you can, don't be shy. You pay for nice stay - not for dirty cups!

If at check-in you receive a simple key - frow it back and ask a normal card ( keys are from rooms that are in the old building ), if those be all that are available ask to visit room together before you bring your lug in there. Otherwise you might receive a surprise of a broken fridge, or a crack in the wall !

Room Tip: Ask for up floor room, in new building with magnetic key If you dont receive cleaning room- go dire...
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  • Stayed July 2014, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2014

Staff was amazing always did actives with me and my family it was epic so haters back off team amazing food nothing bad about it pancakes never had anyone better always remember that place loved it never smiled so much spent everyday in the pool and ice cream tanning. I am going back over and over again and the room was amazing good view thank you staff

Stayed December 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stevenston, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2014

We had a last minute deal here in July, it was great value for money, clean. nice big room, balcony overlooking the pool. Food plentiful and good. Pool area lovely with plenty of sunbeds. Down side was it is mainly an all inclusive hotel and we were not, so could not use the bar in the swimming pool at all or the bar/restaurant downstairs. There was only one bar we were allowed to use which was expensive compared to all others nearby.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viktoriya K, Manager at Smartline Meridian Hotel, responded to this review, November 10, 2014
Dear Guest,

We would like to thank you for choosing our hotel and for your effort to share with us your review. We are always happy to hear nice and positive comments for our work. Your opinion is very rewarding and motivating to continue on this way.

You are awlays welcome in our hotel and we hope to see you again next summer.

Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 31, 2014

Everything was wonderfull. Locationu , service , room , breakfast.
Only one disadvantage : the pool close in 17:00
Change in the hotel strip club under the hotel so I think this is the best place for families friends . couples

Stayed November 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viktoriya K, Manager at Smartline Meridian Hotel, responded to this review, November 10, 2014
Dear Guest,

We would like to thank you for choosing our hotel and for your effort to share with us your review. We are always happy to hear nice and positive comments for our work. Your opinion is very rewarding and motivating to continue on this way.

You are awlays welcome in our hotel and we hope to see you again next summer.

Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

Great location just on the edge of the Sunny Beach resort so relatively peaceful at night times. Staff were always friendly and happy to help whenever we needed it in particular in the rooftop restaurant where the restaurant manager would make sure there were Vegan alternatives prepared each morning and evening for my girlfriend. There were a few maintenance issues in the hotel but it seemed that they were being attended to over the course of the week.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viktoriya K, Manager at Smartline Meridian Hotel, responded to this review, November 10, 2014
Dear Guest,

We would like to thank you for choosing our hotel and for your effort to share with us your review. We are always happy to hear nice and positive comments for our work. Your opinion is very rewarding and motivating to continue on this way.

You are awlays welcome in our hotel and we hope to see you again next summer.

Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 20, 2014

I read the reviews on this hotel before I went. I went for one week all inclusive in the beginning of September. Great location as was only a few minutes from the beach. The people that work at the hotel are really nice and try to be helpful. Elevators in the hotel are a pain. It often takes ages to catch one, and they don't have any ventilation, and it's very hot inside. Room was clean, towels changed every day.
The pool was a good size big enough for everybody who used it, was never overcrowded. Water in the pool was really cold. It was always clean and there was never any rubbish left strewn about, staff was always walking about emptying ash trays and taking away empty cups.
For dinner always something different and sometimes characteristic meals like Mediterranean or Bulgarian or Asian. The juice was really bad, couldn't drink it.

Definitely recommend it

  • Stayed September 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viktoriya K, Manager at Smartline Meridian Hotel, responded to this review, November 10, 2014
Dear Guest,

We would like to thank you for choosing our hotel and for your effort to share with us your review. We are always happy to hear nice and positive comments for our work. Your opinion is very rewarding and motivating to continue on this way.

You are awlays welcome in our hotel and we hope to see you again next summer.

Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Smartline Meridian Hotel

Address: Sunny Beach 8240, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
#24 Luxury Hotel in Sunny Beach
Price Range (Based on Average Rates): $
Hotel Class:4 star — Smartline Meridian Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Meridian Hotel Sunny Beach
Smartline Meridian Hotel Sunny Beach, Burgas Province, Bulgaria

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