We stayed at this hotel all inclusive from 17th May - 1st June 2013 and we've only got one complaint but that's only about the entertainment.
The room we had was massive! So spacious! It was cleaned everyday and we even got towel decorations too which was a nice thing to come back to our room too. Beds were comfy was well. The shower was small but you know how in some countries the shower is not even powerful or goes cold after 5 minutes? Not a problem here. You can control the power of it and it can get very powerful and also stayed hot the whole time.
The food, again no complaints. There was something for us to eat for every meal. Sure some of it didn't look very appetising but it tasted lovely. We went on a few excursions and 90% of the people there complained about the food in their hotel, we didn't have that problem.
The pool was a nice size, the first week we were there it wasn't very busy but the 2nd week was a noticeable difference, I'd suggest going down early and saving a sunbed. Also other reviews saying there isn't a pool bar, there is and it was open even when it rained for 2 days. You can just enter it from inside the hotel as well.
Location was good. 15minute walk from main strip. Come out of the hotel and walk down the little road, turn left and keep on that road and you'll hit it. Easy. Also getting a bus to nessebar which only costs 1 lev. Turn left out of the hotel heading towards the main road and on the other side you'll see a bus stop, you just catch it from there and it's every 15 minutes.
Excursions. Definitely recommend the jeep safari! Such a fun trip! And the meal you get at the end? Absolutely delicious. Worth your money. Where to book your excursions - when you come out of the hotel and walk down the road, carry on walking past the restaurants straight across and at the very end on your right is 'the house'. Opposite that on the other side of the road is the cheapest excursion place we found.
Cherrypickers! There are loads, especially along the beach promenade! If they come towards you then move your hands up, they will try and place a cherry in your hand whether you want it or not and charge stupid amounts! We had a bad experience walking along the road where the club Lazur was. There wasn't anyone else around. This guy came across with cherries and tried to give them to us, we moved our hands upwards and carried on walking. He dropped one and called out saying that we'd knocked it out of his hand. Then these 2 other big guys came over and one was like "we got problem? I call my boss." First of all we claimed we didn't have any money on us then realised my boyfriend had his phone and camera on him so we didn't want to risk them being stolen. We said 5lev and the original guy said "yes, for 1". We said in shock "For 1?!" and a different guy said "No, for bag". So I took 5 lev out of my pocket, the original guy say another 5 and started saying "10 lev!" and we said "no, 5". Took the bag of cherries and swiftly moved away.
That was our only bad experience in Sunny Beach so just beware of them.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We would like to thank you for your nice comment. We are very happy that you felt well and comfortable.
It would be wonderful to see you again soon in our hotel!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.