I stayed here with three other girls aged 20-21 from the week of the 17th July. Our first impressions of the hotel when we stayed here was that we was in the 'Inbetweeners' movie! and our first impressions were not to far off. However we did find the rooms and pool area very clean, everything else yuk! Do not stay all inclusive as it is a complete waste of money even if you are just doing it for the drinks. we stayed all inclusive and has to be the worst all inclusive i have ever stayed in. the water did not taste like water but more like it had a hint of orange, and any still drinks were too sugary, all fizzy drinks were fine and beer and spirits fine too. Food on the other hand was disgusting! breakfast you could tolerate however lunch and dinner, if you can live off of chips, tomatoes, cucumber and rubber chicken, then that's fine however if you would like to actually eat food then don't eat in the all inclusive restaurant / buffet. The all inclusive pool bar had better food but you can not eat there all the time only between the times of 12:30 and 2:00 for hot food which is chips, pizza, hambugers etc. which you cant complain about as it was the nicest food there. In all we only used our all inclusive for drinks (well pepsi) and ate there 3 times the whole holiday.
Now this review would of been allot better if it wasn't for the staff! Now i can't even go on to state to how rude they all were! When we arrived there were two young boys to greet us, which were very unprofessional which when we first got there at 6:00 am didn't care just wanted to get to our rooms. However as soon as we arrived we asked for a late check out which they told us to come bk towards the end of the holiday, did this and then was told the day before we leave which we did, then told they day we leave, so we got up at 7:00 am to ask and then was told to come back at 10:00 (bearing in mind checkout is at 12:00) was then told there was no room. if we were told from the start we would no have got our hopes up, however we were told there was avaliablity up untill 7:00 am the day it was possible down at 10:00 am told they were fully booked!
One night we came in late and was laughing, when the young male night porter the same one from the first night came running up to us shouting at us also pulling fists at us, scaring 4 young girls. He then said that he was goign to STEAL our passports so we couldn't get home! After that remarks all very worried went back to the rooms and hid our passports and stayed round the pool the next day having to keep checking our rooms! I then wanted to complain to the manager, when i asked to speak to the manger i was questioned as if we had done something wrong. When the manager finaly came out, i explained our incident to her and her reply was 'yea..... your point' which of course made us lose all faith in the hotel.
The pool bar gents were also unhelpful and one had a go at us when we asked why the water tasted of orange!
Now in all if Continental Park Hotel had decent customer services then this review would not have been half as bad, however for the staff and the lack of capability this review is terrible!
I would never stay in this hotel, even if paid!
However if you do stay here and only want a clean bed, nice pool area and a great location, then I would recommend. but if you want somewhere you feel safe and if you book all inclusive and expect to eat at your hotel then defiantly do not stay here!
- Also Known As:
- Park Hotel Sunny Beach
- Park Hotel Continental
- Park-Hotel Continental Sunny Beach, Burgas Province, Bulgaria
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