Stayed here in september and it must be the most unhelpful reception i have ever come across. We needed boarding passes printed and although they claim on there website that they have an interet room, they didnt. So we ask at reception if they could do it and we just got a no! The food was very cold even dishes that they just brought out were room temperature. The rooms are basic and the cleaner spents about 5 minutes a day cleaning, so not great when it comes to being clean.Pool area very cramped and drinks are non branded, not even Coke or Lemonade. The best part of the hotel was the patisserie, where the staff were friendly and the cakes are great! Overall I was dissapointed with this Hotel, not 4 star at all more like 3 star.
- Also Known As:
- Grand Victoria Hotel Sunny Beach, Burgas Province, Bulgaria
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