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“WORST TERRIBLE!!!!!!!!!!!!!!!!!!!!!!” 1 of 5 stars
Review of Colosseum

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Colosseum
3.5 of 5 Hotel   |   Sunny Beach, Sunny Beach, Bulgaria   |  
Hotel amenities
Ranked #192 of 205 Hotels in Sunny Beach
Hod Hasharon
1 review
10 helpful votes 10 helpful votes
“WORST TERRIBLE!!!!!!!!!!!!!!!!!!!!!!”
1 of 5 stars Reviewed October 26, 2011

Very very bad service , we had mouse in our room, they didn't give us new towels when we needed no matter what!!!, alcohol in the casino fake, they only give the real one to big tables from the shell behind, we had a bug in our soup, this is one of the worst hotel I have ever been!!!! service is really bad, they act like they don't care about you and doing you favor that they even talking to you. room stinks! be aware! bad food, in the casino food is always ran out.
I won't go there again even if some one will pay me to.

  • Stayed October 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 reviews from our community

Traveler rating
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    4
    5
    5
    15
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Business
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
Rehovot, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 21, 2011

the service is not the best.. but the service that you got for the price, it's worth...
all the club's is a walk time..
the shoping street is outside from the hotel.. he is 50 meter from the sea, it's good and nice to be with friend..

Room Tip: if you are 2 people in the room, you should get view to the pool, if you'r 3, you get view to th...
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  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
1 review
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed July 19, 2011

in the first day no one told us we cant put music in the rooms !
in the second day many people put music and we to from my ipod touch and small speakers.. in around 23:00-23:30 two security guys with a shocker and a club enter to our room while pushing one of the girls was inside . they took the spekers and broke it with their club and broke my ipod touch screen!! the staff told us to wait for the manager in the next day and he said i can go to the police to complain and said that the security guy told him i put music in 4 in the morning!
also the maids dont know enlglish and the security!
in the last day the security curse us and said viva ARAFAT and HAMAS , i went to the manager 2 minutes after that happend and i saw the security guy tell him about the Hamash and Arafat curse and the manager was laughed too!
if you want to bring guest. 40 leva. and they take 50 euro each person in room and try to give you fain's !!!
WORST PLACE FOOD TERRIBLE COLD MEALS frech fries AND PASTA ALL THE TIME
I CANT SEE SUNNY BEACH ANY MORE BECUSE OF THEM TERRIBLE!!!

  • Stayed July 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 20, 2011

we stayed at this hotel for 4 nights great location just a few minutes from the casino
good price for hotel that gives what ever you payed for we enjoyed our vacation there they were very freindly and warm.....

  • Stayed April 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
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Glasgow, United Kingdom
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 7, 2010

Food terrible ............. cold and the same every meal ..... no choice........ worse food iv ever had..
Ate out most of my 12 night stay.........

The only staff nice to us was the cleaner the rest were rude, arrogant and downright horrible people.........

My advice is dont go to this hotel ......... you will regret it........... saved all year to go on holiday and regret going to this hotel.

  • Stayed September 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 19, 2010

We arrived at this hotel at 05.30 in the morning, we were greeted at reception by a sour faced, aggressive woman who didn't understand English and was as cold as the bride of Frankenstein.
There are 8 books at reception in various languages telling of local tours and attractions, none of which are in English. They certainly don't cater for English speakers, (apart from signs threatening you with 50Euro fines if you don't adhere to hotel rules), and if they don't want too, that's fine, but they shouldn't take the bookings.
The hotel itself is nice and spotlessly clean although has a severe shortage of storage for clothing within the room.
The dining room staff were the worst ever, they were rude & ignorant, cold and totally unfriendly, we witnessed this attitude not only towards us but other guests too on many occasions. Two waitresses in particular, Atilla the bun and her little sister.
The food was disgusting, always cold and lukewarm. We found eating out at the many restaurants, especially the Arena, to be much safer and really good quality food. Although supposedly all inclusive, we spent a lot of time eating out.
Snacks were advertised as being served between the hours of 15.00 and 18.00, but infact they were non existant. We heard many people complaining about this, but the barman just said "No snacks" and laughed.
Dinner was to be served between 19.00 and 21.30, we went at 20.40 only to find the dining room had been cleared of all food and the tables being reset for breakfast. Apart from breakfast there is no tea or coffee available in the dining room, what you can have is a disgusting, sweet juice concentrate or cup of lukewarm water.
It transpired that they hold a traditional Bulgarian night on a Thursday, but no-one bothered to inform us of this.
We discovered that this hotel has a reputation amongst local restraunteurs also, and the ones that we spoke with all said that the hotel was well known for it's poor standard of food and service.
There fitness suite.........I lose the term very loosely, is a joke. It's an accident waiting to happen and should be condemned. You pay 5Leva for 1 hour. It's a small tacky room with very poor air con. There is no water cooler, a multigym that is hanging in bits, burst cables with their ragged edges protruding from the machine and their associated pulleys laying discarded on the floor. The floor is uneven and overlapping, a real trip hazard. The remaining equipment consists of a broken exercise bike that looks as though it has come from someones bedroom. A small, manually operated treadmill, probably bought from Bulgarias equivalent of Argos. A small free weights bench with old, rusting barbell and plates, one plate was actually stuck fast on the mat and had to be prised off.
It wasn't all bad though........The friendliest person in the hotel was the maid, she always had a smile and friendly word. A couple of the barstaff began to warm to us after a few days and actually managed to raise a smile and a hello.
The hotel's appearance is impressive, the location is great, only a minute from the beach, but they certainly don't know the meaning of customer service.
We will go back to Sunny Beach, but we will avoid this hotel at all costs.

  • Stayed September 2010, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuwait
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 1, 2010

How i am gonna start ... reception dont speaks English well, you need to pay for your safety box (safety box is in the reception not in your room). first day we arrived there was no electricity in the hotel and our reservation was clear and they its true your voucher said something but we dont know !! what ever ... the air condetion is not working the whole week, cleaning ... they never change the sheets ...!!
its not a 4 stars hotel .. i give it 2 stars or little less. rooms are not modern and you must pay insurance for the TV remot control and you will only watch euro news and Bulgarian chanels ... internet connection only in the looby.
the good thing in this hotel are :
Location, swiming pool and room price.
for me next time i will look for another hotel even if i paid more ...
Have a nice time in sunny Beach ... its a good place for summer

  • Stayed July 2010, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Colosseum

Address: Sunny Beach, Sunny Beach, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Amenities:
Bar / Lounge Beach Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#42 On the Beach Hotel in Sunny Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Colosseum 3.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Colosseum Sunny Beach, Burgas Province, Bulgaria

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