We are a young couple who booked 5 nights HB during August 2012. We paid about £198.14 total.
ROOM: The room was of a great standard. We were given one room on 10th Floor with stunning sea views (see pictures attached) Air conditioned functioned well. Furniture and curtains, etc in great aesthetic condition.
The downside with the room was the bathroom, there wasn't a shower cabin nor curtain, the pipes were giving off really bad odour at times and it looked neglected compared to the rest of the room. In addition you only had soap instead of shower gel and shampoo kits that you typically find available to you. The room overall is perhaps slightly smaller than average.
We would say the room would be close to a 4-star standard, but the bathroom was definitely a 2-star standard. If they upgraded this, the hotel rating would definitely improve.
There was the typical fridge bar and the TV with satellite channels (bulgarian, german, russian, english), good reception and we watched the London 2012 olympics best moments without problems.
FOOD/RESTAURANT: The restaurant setting was ample, with the garden area also allocated to it, so you could have your lunch/ dinner sitting back on the fancy cane round chairs out, there was always free tables, and all with umbrellas. We paid for Half Board so we would only go at breakfast and dinner. The dinner buffet food was pretty varied, good taste, nothing special, there was a daily choice of two soups, 3 or 4 main courses either meat, fish or pasta, sides like chips, rice dishes, etc with two or three salads, and desserts were mainly fruits, yoghurts, and small bites like custard pots, chocolate creme puffs, petit cakes, etc.
The breakfast had a choice of 3 types of eggs - fried,scrambled,boiled- not cooked in the best manner but ok, tomato baked beans (homemade), french toasts (fried), sauteed mushrooms, roast tomatoes, and bacon (seemed good quality and tasted good) And then your typical cereal bowls, butters, fruits, yoghurt, etc. Again very varied and with fast refills.
A good upside was they always replenished empty food trays right away, unlike other places we have been, within the 2 hour service. You wouldn't either be pestered for paid drinks at dinner like in other places (if you are not AI)
A downside would be that, if you decided to eat out in the garden (and more so when it was windy) your food would go cold almost immediately due to plates not being heated enough.
Some people don't mind this, I like my hot buffet food to be hot regardless of season though.
POOL: The pool area is what you can expect for a budget hotel, smaller than average and as it received shadow from trees and another hotel building, it was less lit and water a bit cooler.
Since the very early morning people would start "signing" their loungers with towels, so you wouldn't catch one at all. It would be from 4:30pm on (would close at 7) when you had plenty of free loungers and the pool would be almost empty. I found this okay but if you love to be by the pool for most of the day, then this hotel is not for you. Note that this is not a "pool showstopper" (unlike the Slavyanski next door - see pictures) You would have the beach only 1 min away from you all the same.
The pool bar ran 4 drinks / 10 Leva nights but only for one type of drink, and to "hotel" standards rather than cocktail bar standards. This shouldnt bother you though, as this resort is awash with happy hours. Karaoke nights were running on most nights too.
STAFF: We found the staff we liaised with, in general to be helpful and pleasant. Forget the people here telling you people are rude, etc. If you go on hols with a typical colonial lookdown attitude, that is what you get in return. They see hundreds of guests on a daily basis walk by, so unless they are engaged with you, they are not obliged to having to smile at every single one.
So unless you can describe your situation in detail, please STFU.
Having said that, I would note an exception, I went to reception to a young teenage girl asking if I could borrow an iron for the night, she frumped up on me asking what room was I, then after checking her face lit up and said "yes of course" Her gesticulation was very rude, I was on my swimming shorts and it's clear I was a guest, but I just left and didn't make any of it.
A great touch by staff was, after leaving the hotel very early in the morning (about 4:30 am) to catch an early bus to Sofia, a woman who looked to be senior at reception (possibly the manager) had prepared us a couple of sandwiches, croissants and drinks in a bag for our bus trip. This was quite special and we were very thankful for that.
LOCATION: We have found the location in general is superb because there aren't any clubs nearby and it is not really noisy, plus it's a frontline beach hotel. That is if you don't mind being a bit away from the town centre. Bus to town would be about 5 mins. If you like to feel the buzz of things even during the daytime, you are better off in a budget closer to town, look for hotel close to Hotel Planeta area or The Mall. You will definitely breathe the crowd spirit in those spots.
To summarise, the value we obtained in terms of location, service, room view, food, cleanliness and lack of noise was absolutely superb, given what we paid. Definitely recommended if you are on a budget.
definitely book a sea view room if you choose this hotel. there is a 2nd set of rooms that faces on...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.