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“Always a positive experience” 4 of 5 stars
Review of Baymont Inn & Suites

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Baymont Inn & Suites
2.5 of 5 Motel   |   2611 Old Red Trail, Mandan, ND 58554-1448 (Formerly BEST WESTERN Seven Seas Hotel & Waterpark)   |  
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Ranked #1 of 3 Hotels in Mandan
Devils Lake, North Dakota, United States
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Always a positive experience”
4 of 5 stars Reviewed August 21, 2012

I have stayed here more times then I could probably count. The hotel has made several changes the last few years and they were much needed upgrades. We stay here usually for a convention once a year. The food and service always been excellant. The staff is always very accomodating to our wants and needs. I have had several issues with the a/c breaking or the toilet being broken but they have always taken care of the issues right away. They upgraded the pool a few years ago and is way more kid friendly. They added not only a water slide and several water activites but also a seperate pool for small children. If I ever need a hotel in the bismarck mandan area this is for sure the place to stay at.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karen_sevenseas, General Manager at Baymont Inn & Suites, responded to this review, August 24, 2012
Thanks for your recent stay at our hotel and for the nice comments! We are proud of the upgrades we have done recently and are currently in the process of painting and textoning all of the guestrooms as well as adding 37 inch HD LCD televisions to the rooms. We are adding valances to the window treatments to add more elegance to the rooms as well. The Waterpark has been a great addition and the kids love it. Thanks again and we look forward to having you back real soon!

Sincerely,
Karen Summers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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328 reviews from our community

Traveler rating
    144
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Bismarck, North Dakota, United States
1 review
5 of 5 stars Reviewed August 11, 2012

The only rain we received in July happened to be on the day we planned a outdoor pool party. Thanks to the staff and Management of the 7 Seas the day was saved. We were able to rent a family suite to accommidate the sleep over and I was able to supervise and still care for my younger children. The pool area was a great area to have the party.. the the kids had a blast! What was most impressive (as I made several trips getting set up) was the friendlyness of the staff and management. Housekeeping always and a friendly smile and a nice comment. I also noticed the Manager being very visable and involved with each department. It's nice to see this type of commitment and dedication. Can not wait to go back! Thanks!

Room Tip: Family Suites are a huge convienence and comfort.
See more room tips
  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karen_sevenseas, General Manager at Baymont Inn & Suites, responded to this review, August 13, 2012
Thank you so much for your nice comments regarding your Birthday Party and enjoyable stay with us! Kids really have fun in our Indoor Waterpark with the slides and Lilly Pads to play on! I am happy to hear that you experienced great service from our team. We believe in service excellence and will continue to strive to provide outstanding service and accommodations for our guests. We look forward to having you back again soon!

Karen Summers
General Manager
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Fargo, North Dakota
1 review
5 of 5 stars Reviewed August 5, 2012

Stayed at the Seven Seas last weekend with my family in a spacious handicap accessible room. Quick service at check-in, had an excellent dinner at Montana Mike's and the kids enjoyed the waterpark. Even though the hotel was very busy, the service was excellent and bedtime was quiet. We'll be back!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karen_sevenseas, General Manager at Baymont Inn & Suites, responded to this review, August 24, 2012
Thanks for staying with us and passing along the great comments regarding your recent stay with us! We are glad to hear that you enjoyed your dining experiences at Montana Mike's Steakhosue and that you found the service to be excellent at our hotel. We look forward to having you back on your next trip to our area.

Sincerely,

Karen Summers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Fargo
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 2, 2012

Just stayed at Seven Seas last weekend. Speedy service upon check-in. Found our room on the first floor to be very spacious for my family of 4. Went and ate at Montana Mikes...A+. Hung out at the pool area, that was great. Hidden around the corner was a kids area, that was great for our younger child. Even though it seemed busy (yes, we stayed on saturday night) the room itself was very clean, quite and comfortable! Thanks for a great night sleep :)

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karen_sevenseas, General Manager at Baymont Inn & Suites, responded to this review, August 24, 2012
Thanks for providing us with your nice comments regarding your last stay with us! We pride ourselves on providing the best in food and service in the area and glad that you enjoyed eating at Montana Mike's Steakhouse and enjoyed the Indoor Waterpark. We look forward to providing you another "Great Night of Sleep" the next time travel brings you to the area! Thanks again!

Sincerely,

Karen Summers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roswell, New Mexico
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed July 29, 2012

Am writing this from room 114. Here for a conference. Check in was efficient, and that has been the highlight. Room smelled like dog shampoo/disinfectant. Window air conditioner has one speed, and wont go below 68. Not impressive when it's 96 degrees out. Dim lighting in rooms, and now I know why. . Looked at daughter's feet and saw they were covered in grime, told her to wash them off. Large black spots on the washcloth. Checked my own feet, saw the same. Odd considering they had housekeeping working at 6PM. Now that I think of it, I didn't hear or see a vacuum. Also, the AC unit had brown spots on it, looked like dried blood. Glad my employer is paying, but next time I'll make sure they'll set me up someplace else.

  • Stayed July 2012, traveled on business
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karen_sevenseas, General Manager at Baymont Inn & Suites, responded to this review, August 24, 2012
Thank you for the comments on your last stay with us and my sincere apologies regarding the room. We have taken many measures in the housekeeping department to make sure these issues do not happen again. We appreciate your business and will guarantee a better experience on your next stay.

Sincerely,

Karen Summers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Twin Cities
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed July 28, 2012

Our group stayed at this hotel on a recent annual business trip. This hotel has to be the poorest Best Western I have ever stayed in. The elevator smelled like a musty towel. The only outlets in the room were by the sink and so worn you could hardly keep the charger from falling out. There was a floor lamp but it was not plugged in as there was no outlet for it. Rooms are worn and outdated. One young lady in our group commented that the hair dryer had to be older than she was. I will not claim that there were bedbugs but something bit my ankle during the night. Ate at Montana Mikes and while the service was great the food was average. Long line for check out in the morning made departure very slow. If my group decides to stay there again next year I will go elsewhere.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karen_sevenseas, General Manager at Baymont Inn & Suites, responded to this review, August 24, 2012
Thanks for staying with us and providing comments regaarding your experience at the hotel. We are in the process of updating many area of our guestrooms! We are painting and textoning all of the rooms adding new mirrors and lights to the bathrooms. We are also adding new 37 inch HD LCD televisions to every room as well as adding valances to the windows to add extra elegance to the rooms. I am so glad to hear that you enjoyed the sevice in Montana Mike's Steakhouse! We look forward to the opportunity to serve you again in the future!

Sincerely,

Karen Summers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fargo, North Dakota
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 13, 2012

After recently staying at the Seven Seas, I found that it is a great place to bring the whole family! The waterparkwas fun for the cvarious ages of my kids. Montana Mikes food was excellent and they serve such huge portions!! No one went hungry! The staff was friendly and helpful! Will definately be back, as we travel alot for sporting events with our kids! May even bring the whole team!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karen_sevenseas, General Manager at Baymont Inn & Suites, responded to this review, October 22, 2012
Thanks for staying with us and sharing your fantastic comments regarding our hotel. We are glad to hear you had a great time in the Indoor Waterpark and that you enjoyed the delicious food in Montana Mike's Steakhouse! The portions are generous and our guests never leave hungry! We would love to have your entire team stay here next time you come to town. We do offer team rates so please contact our sales department the next time you need rooms for any type of team that you are traveling with. We appreciate the business and look forward to having you back again soon!

Warm Regards,

Karen Summers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites

Address: 2611 Old Red Trail, Mandan, ND 58554-1448 (Formerly BEST WESTERN Seven Seas Hotel & Waterpark)
Phone Number:
Location: United States > North Dakota > Mandan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Mandan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The Baymont Inn & Suites is a full service hotel featuring an Indoor Waterpark, Aquaplay Kiddie Pool, Seven Seas Bar & Grill and Conference Center. ... more   less 
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Also Known As:
Best Western Plus Seven Seas Hotel And Waterpark
Best Western Plus 7 Seas Hotel & Waterpark
Best Western Mandan
Mandan Best Western

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