My seven year old daughter and I got stuck in the elevator on the third floor. We were both terrified. The "emergency phone" in the elevator was not working, no one reassured us that help was on the way even after ringing the emergency bell repeatedly and banging loudly on the elevator door, even though this was at check out time and there were several maids on the floor.
I have tried unsuccessfully to get a response from the manager, Chris Miller and multiple emails have gone unanswered. Not even an apology. Having an emergency telephone that is broken is ridiculous and should immediately be fixed for safety. I am sure that is against fire regulation.
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- Lakeview Inn & Suite Grand Forks Hotel Grand Forks
- Lakeview Hotel Grand Forks