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“VERY NEW, VERY CLEAN, WELL EQUIPPED” 4 of 5 stars
Review of Staybridge Suites Grand Forks

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Staybridge Suites Grand Forks
1175 42nd Street S, Grand Forks, ND 58201   |  
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Ranked #5 of 27 Hotels in Grand Forks
Winnipeg
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“VERY NEW, VERY CLEAN, WELL EQUIPPED”
4 of 5 stars Reviewed June 29, 2013

We stayed only one night in the new hotel located on 42nd street. It is just newly opened and the grounds are not yet completed. The room we had was a double bed with a queen bed pull out sofa (which was very comfy). A large 42" TV, and a fully equipped kitchen with microwave, full size fridge, dishes and cutlery. The bed was very comfortable and all the bedding was white. The shower is well suited to anyone who is taller than the average person. The shower head was 7' high. There was also a nice tub. The sink is in a divided area and there is a large closet with iron & board. The breakfast was included. I looked at the pool area and it seems larger than recent hotels I have stay at and was nice and bright with many windows.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua F, General Manager at Staybridge Suites Grand Forks, responded to this review, July 2, 2013
Dear Valued Guest,

Thank you so much for choosing to stay with us at the Staybridge Suites of Grand Forks. I'm glad to hear your overall experience was very good. Is there anything we could have done better? We strive for excellence here and it is always our mission to do the very best we can. Please feel free to reach out to me at joshua@grandforksstaybridge.com. We are excited about our new hotel, and delighted that you chose to bring your business to us. As we grow, we hope to continue to meet and exceed service expectations. Though we know we have a Great Hotel Guests Love, we want to ensure that our service is great too! Thank you again for your business, and please come back and visit us!

Very Respectfully,

Joshua Finch
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79 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Elk River, Minnesota
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 24, 2013

We loved our stay here! The room was beautiful and clean. The staff was wonderful. We arrived early - 11 am - and were able to check-in to our room right away. We had one small isue with the room, but it was taken care of immediately (recycle-ables not removed from under the kitchen sink.) The kids had a blast in the pool, and I loved the hot tub! The beds were comfortable, and it really felt like home. Breakfast the next morning was great - good variety and replenished constantly. We never had to wait for anything. I would definitely stay here again!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua F, General Manager at Staybridge Suites Grand Forks, responded to this review, July 2, 2013
Dear Valued Guest,

It is an absolute delight to hear that you enjoyed your stay here at the Staybridge Suites of Grand Forks, ND. It is always great to hear feedback, even the constructive feedback. We are striving daily to improve our overall services and impact. Though I know you experienced a challenge, I'm glad to hear we responded immediately to your challenge. Our number one goal is to provide great service in an efficient way. Our Staybridge Suites vision is to provide "Great Hotels Guests Love," paired with Great Service! We do hope that you choose to come back and visit us soon! We love our hotel and want to share it with everyone possible!

Thank you!

Very Respectfully,

Joshua Finch
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Winnipeg, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 17, 2013

My husband and I stayed here for a weekend shopping trip, and found this to be one on the best hotels we have ever stayed in. It is very new so the rooms are clean, huge and spacious. And the windows in the room were awesome - two huge windows. So nice to have a room that is bright and not dark and dingy. Staff was friendly and welcoming, up graded us to a king suite from a queen suite as none was ready when we checked in. Breakfast in the AM was good with lots of selection, the only complaint on that is that breakfast on Sunday is finished at 9.30. We peeked in at the pool which looked great but didn't have a swim. But we will be back for sure.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua F, Manager at Staybridge Suites Grand Forks, responded to this review, June 18, 2013
Dear Valued Guest,

It was a pleasure to have you hear at the Staybridge Suites Grand Forks as our guest. We truly value your feedback that you have provided. I'm very pleased to hear that you enjoyed your stay. I understand that there may have been some confusion about the breakfast hours on the weekend. I am happy to report to you that our breakfast is open from 7:30am-10:30am both Saturday and Sunday. I apologize to you if there was an incorrect communication of that. We welcome you back to the Staybridge Suites Grand Forks anytime. Thank you kindly for your business and the great review you provided us.

Thank you,

Very Respectfully,

Joshua Finch
General Manager
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Winnipeg, Canada
Top Contributor
107 reviews 107 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 3, 2013

This is the way all hotels should be designed - the room layouts are great with their small kitchens, stylish decor and bright interiors (we had two large windows in our rooms). Very comfortable and very quiet. The eating area is amazing - open to the second floor with large windows, the chairs and tables are comfortable and the breakfast selections allowed you to have a good healthy meal with a good amount of choices. Pool area isn't done as of June 1st, but should be soon. Small pool for little children then a larger pool for everyone else, plus a nice sized hot tub. Location is great too - close to campus, across the street from the Alerus Center, and a very short drive to Target. There's also a convenience store next door.

Room Tip: Either side of the hotel is nice - West facing faces the highway but it's far enough away that y...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua F, General Manager at Staybridge Suites Grand Forks, responded to this review, June 13, 2013
Dear Valued Guest,

We truly appreciate the positive feedback you have provided us. We strive here to make sure our guests not only have a memorable experience with us, but that they choose to stay with us in the future. Your feedback helps me ensure that we strive for excellence. Our goal with our Staybridge Suites of Grand Forks is to make "Great Hotels Guests Love," and it truly shows that we are accomplishing this for you. We look forward to you returning to visit us.

Very Respectfully,

Joshua Finch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 27, 2013

My daughter and I stayed here May 25-27. The hotel is brand new and just wonderful. The suites are very cozy with everything you need. The free breakfast they serve is absolutely wonderful. The amenities are great. Only negative things I could say is that the pool wasn't available yet, but that didn't affect us anyway, and the "Pantry" they advertise doesn't have nearly the items they say it has. I will definitely stay there again. The location was also great. One last thought...the mattresses were a tad bit too firm for us.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua F, General Manager at Staybridge Suites Grand Forks, responded to this review, June 13, 2013
Dear Valued Guest,

Thank you for providing us with your feedback. We truly appreciate you taking the time to tell us about your stay. Our pool not being open was certainly a disappointment for both me and all of our guests. The good news is that it is now open and 100% functional! We hope that you do have the opportunity to come back and enjoy it. In addition, I also want to let you know that we understand that our Pantry isn't what it should have been for our guests. We are striving to correct this, and hope that in the future, we can have a Pantry full of wonderful items for our guests. We thank you again for the feedback, and look forward to you coming back to stay with us!


Very Respectfully,

Joshua Finch
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Winnipeg, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 20, 2013 via mobile

We stayed in a beautiful 2 bedroom suite at a rate of $209/night. The hotel itself is brand new and beautiful. Modern decor, lots of space. The room was gorgeous with 2 bedrooms, two bathrooms, a living area, a full modern kitchen with stainless steel appliances. Large flat screen TV in all rooms (3 in total). Beds were comfortable with soft, comfortable linens and pillows.

The downside: At check in we were disappointed to find out that their pool was not yet ready. Traveling with 5 kids this was a huge disappointment. Had we known, we probably would have booked elsewhere that had a pool, especially at such a high rate.

My biggest complaint is that the air conditioning was not working. Our room and the hallways were sweltering. We could not get below 77 degrees. This made sleeping very uncomfortable. I called the front desk who didn't know what the problem could be.

Overall it's a beautiful hotel but I wouldn't stay here in the spring/summer months until they fix their A/C. Even the hallways were unbearable! No pool was a huge disappointment but it will be ready eventually.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua F, General Manager at Staybridge Suites Grand Forks, responded to this review, June 13, 2013
Dear Valued Guest,

We truly appreciate your feedback. I understand how disappointing it was to not have our pool open during your stay. I'm happy to report that the pool is now open! In addition, the first weekend we were open, we found out that our A/Cs were wired incorrectly. All A/Cs are 100% functional in our guest rooms now. We do apologize for the inconvenience during our first weekend open. We do hope that you come back and visit us as we know that we can exceed your expectations in future stays with us. Thank you again for the feedback!


Very Respectfully,

Joshua Finch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Grand Forks

Address: 1175 42nd Street S, Grand Forks, ND 58201
Phone Number:
Location: United States > North Dakota > Grand Forks
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 27 Hotels in Grand Forks
Price Range (Based on Average Rates): $$
Number of rooms: 97
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