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Reviewed January 23, 2013

Good, clean, comfortable hotels are pretty much the same throughout the world. What makes the Staybridge Suites in Fargo stand apart and such a wonderful experience is the incredibly warm, welcoming and helpful staff. They are outstanding! I will plan on coming back to Staybridge Suites whenever I return to Fargo. Highly recommended.

Room tip: Let the staff know what you need and they will find just the right fit for you. The two bedroom suites are great. Just right for a family.
Date of stay: January 2013
  • Trip type: Traveled with family
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Thank MonkeyBridge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle H, General Manager at Staybridge Suites Fargo, an IHG Hotel, responded to this reviewResponded February 5, 2013

Thank you for taking the time to post a review about us on TripAdvisor! We truly appreciate your feedback and we take great pride in our exceptional customer service. We look forward to accommodating your lodging needs in the future!

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Reviewed January 23, 2013

Many hotels to chose from in Fargo. This location is very nice. Tucked off the main road in a business / industrial park.. As Fargo is small, this is close really to everything. Holiday Inn Website indicates Granite City Restaurant located "outside of hotel" a bit misleading. It's actually a mile or so away.... Other than that, small 1 bedroom was very nice. 2 large TV's with plenty of HD channels. Decent furniture and very clean. Staff is very friendly and helpful. Only thing keeping this from a 5 star rating was location and price seemed a tad high. For some reason, most hotels in Fargo tend to be higher than you'd think in January. Especially when it's -20 outside. Would stay here again.

Room tip: This hotel backs to Int 94. To avoid noise, ask for a room that faces opposite. Unfortunately, there aren't any real good views here.
Date of stay: January 2013
  • Trip type: Traveled on business
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1  Thank Kubzfan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle H, General Manager at Staybridge Suites Fargo, an IHG Hotel, responded to this reviewResponded January 31, 2013

Thanks you for taking the time to write a review about us on TripAdvisor! I will definitely be checking the website to see if I can have that corrected. Thank you for all the great feedback regarding our hotel. We do offer great amenities to our guest such as: a complimentary breakfast buffet with 25 items including a hot egg and hot meat item, Tuesday-Thursday we have a evening reception from 5:30-7:30pm that offers an entrée, salad bar and complimentary beer, wine and soda, our laundry room is open 24 hours a day a free for guest to use, we also have a business center, and fitness center just to name a few!

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Reviewed January 23, 2013

All the comforts of home and more!

If you are coming to Fargo and plan on staying a while, this is the hotel for you!

I've been staying at the Staybridge Suites in Fargo ND, for business on a weekly basis for 7 months since July 2012. During this time I’ve probably sampled over half the rooms of the hotel so I feel that I can speak to the condition of the property and to the attentiveness of the staff.

When I first arrived I was pleasantly surprised at the rooms with their luxury bedding, furnishing, and kitchenettes. There is an exercise room, free laundry and great common areas including an enclosed courtyard and large fireplace. I especially like the LCD TVs, WIFI and the warm colors. Most importantly, the hotel is kept very clean.

A couple a weeks ago they upgraded their beds. I was happy with the old beds however the new ones are very comfortable and help me fall asleep quickly! Recently during a flight delay I stayed at a full service 4 start hotel that didn’t compare in comfort to this Staybridge Suites hotel.

Look, I’m not going to sit here and tell you that it’s always sunny in Philadelphia (which it’s not). Things happen all the time. When issues come up the staff here resolves them in a timely professional manner. Speaking of the staff, I feel that they are what make this place a great value. Everyone here listens to you! They are tuned into you and your needs. One thing that impressed me during my first week here was that the person who checked me in actually remembered my name days later.

Breakfast is served daily. It’s usually the basics plus a hot entree to get your day going. They have some nice offerings. During the week there’s a social hour where without trying I networked with my fellow guests. The food is good and not some paltry appetizer that some places serve. They aren’t afraid to mix things up a bit so the long term guests like me don’t get bored.

When I come to Fargo I will always stay at the Staybridge Suites!

Room tip: They're all good!
Date of stay: January 2013
  • Trip type: Traveled on business
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2  Thank CompuStuff610
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle H, General Manager at Staybridge Suites Fargo, an IHG Hotel, responded to this reviewResponded January 31, 2013

Thank you for taking the time to write a review about us on TripAdvisor! We appreciate your loyalty over the past 7 months you have truly become a member of our extended stay family! At the Staybridge Suites in Fargo, we strive to give you the home-like surroundings you want, with all the little things you need. We know that it is not easy being on the road for days, weeks, or even months at a time, so it is important to us that you feel welcome, connected and completely comfortable in every way during your stay.

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Reviewed December 24, 2012

I stayed here on a business trip for 3 nights and truly enjoyed my stay in a studio style room with a kitchenette. This is a brand new hotel with luxury linens, clean, comfortable beds, and a delicious breakfast and social hour. The pool was on the small side but clean. Don't forgot the helpful and friendly staff.

Date of stay: December 2012
  • Trip type: Traveled on business
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Thank 148BenM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tiffany I, Front Office Manager at Staybridge Suites Fargo, an IHG Hotel, responded to this reviewResponded January 4, 2013

We appreciate you taking the time to write a review on Tripadvisor. At the Staybridge Suites of Fargo, we strive for great customer service, cleanliness and great amenities.

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Reviewed December 17, 2012

My husband and I had stayed at this hotel numerous time in the past and always have had a good experience. Until our last visit. We checked in and made our way to our room. Upon opening the door the room had a terrible odor. And smelled as if no ones had cleaned it in quite some time. I returned down to the front desk and asked if it was possible to have a different room. The gal told us they were booked for the night so a new room was not an option. I was also told and I quote "there was an Indian gentleman that stayed in your room for five days prior to your arrival. He may have just cooked some food and the smell is still lingering. If you would like you can use a bottle of deodorizing spray we have available to guests to see if that helps. However, right now another guest is using that spray, but you can use it when they return it.". In my opinion, this was the WORST customer service I have ever received at a hotel. Why is it so frequent that your rooms smell that you have deodorizing spray available at the front desk? And why as a guest should I be responsible for making my room smell better and clean? Shouldn't you have housekeeping staff for this? We stayed two nights in that room and the smell never did get better. Maybe a good cleaning every now and then would be helpful. I am very disappointed in the service and very much doubt that my family will visit this hotel again.

Date of stay: December 2012
  • Trip type: Traveled as a couple
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1  Thank Kamie07
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tiffany I, Front Office Manager at Staybridge Suites Fargo, an IHG Hotel, responded to this reviewResponded January 4, 2013

Thank you so much for posting this review on Tripadvisor. Your comments are instrumental to our success and taken seriously. We have used this feedback to better our hotel and customer service. We apologize that we did not meet your expectations.
We hope that you will stay with us again the next time you are in the Fargo area so we can provide the "good experience" you've had in the past.

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