We arrived in Fargo a day late, due to flight problems with weather. We were attending at a family wedding that day at 4 PM. We arrived at the airport & AA had lost the bag with our shoes. We called the hotel to see if we could check in early to take showers & get dressed. We also asked where we could buy shoes on the way to the hotel. The staff went above & beyond to help us!!! Then we discovered our GPS didn't work. No problem. The front desk printed out directions to all of our destinations. All of this on a very busy weekend at the end of August, when many families were staying there to move in their college student kids. I cannot give enough praise to the staff at the hotel. AND, the suite was so lovely & immaculate!