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“Not worth any money” 1 of 5 stars
Review of Travel Inn

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Travel Inn
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642 12th Street West, I-94 & ND 22, Dickinson, ND 58601 (Formerly Select Inn)   |  
Hotel amenities
Ranked #18 of 19 Hotels in Dickinson
Williston ND
1 review
2 helpful votes 2 helpful votes
“Not worth any money”
1 of 5 stars Reviewed April 5, 2009

The hallway leading to our room looked as if it hasn't been cleaned in weeks. The room smelled terrible and the sink had no hot water. The shower had one tiny stream of water that would come out and the toilet didn't flush. The pillows were paper thin and the bed spreads looked and smelled like they had never been washed. I was very disappointed in the hotel and will not go back. If I hated someone I would recommend this pathetic excuse for a hotel.

  • Stayed April 2009, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheckintoSelectInn, General Manager at Travel Inn, responded to this review, May 19, 2010
Dear Hans41,
We apologize for the disappointing stay you experienced in April of last year. The hotel is now under new management, and we have had the chance to make upgrades in many areas at the property. We hope you will consider a second stay at the Select Inn of Dickinson so we have the opportunity to earn your loyalty with a much better experience. Thank you for sharing your experiences.

Sincerely,
Lori
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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21 reviews from our community

Traveler rating
    0
    0
    3
    1
    17
See reviews for
4
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 19, 2008

The room was inexpensive, and they have a very good location. Other than that, the other reviews are correct. It seems as if they need new vacuum cleaners … the week I was there was very loud … breakfast was a joke, and the internet didn’t work well. It seemed as if everyone tried though, and I did sleep … so it worked. If you are looking for something better, you will probably pay more.

  • Liked — price
  • Disliked — it just isn't that clean
  • Stayed September 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheckintoSelectInn, Manager at Travel Inn, responded to this review, May 19, 2010
Dear JonDieck,
We appreciate you taking the time to post your comments and mentioning the highlights of your stay along with the aspects you felt were more negative. We do have great rates, a convenient location, and countless associates who provide warm and efficient service. Our new management team has taken care of the housekeeping lapses that you encountered, and I assure you that if we have the opportunity to visit Dickinson again and choose the Select Inn you will have a much better experience.

Thanks,
Lori
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wausau, WI
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 6, 2008

This hotel was gross. Room was small and smelly. Bathroom was very dirty. We got in very late and were forced to stay here due to time constraints. Would not recommend this hotel to anyone!!

  • Liked — Nothine
  • Disliked — Everything! It was disgusting!!
  • Stayed July 2008, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheckintoSelectInn, General Manager at Travel Inn, responded to this review, May 19, 2010
Dear TravelerMary,
We sincerely apologize for this disappointing stay and any inconvenience. We urge this reviewer to give us another try- we promise it will be much better with our new management!
Sincerely,
Lori
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thompson North Dakota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 26, 2006

We made reservation on the internet with confirmation upon arrival. Paid with different credit card than used to hold room on the internet. We were charged on the internet card number and my wife's card number.

Owner said it was our fault. We had not told him we had an internet reservation upon arrival. He said only him and his wife checked in guests.

That was not true as the clerk who checked us in said he had only been on the job 2 months. This same clerk confirmed our reservation number.

I would be extra careful dealing with this business, especially if you use the internet to reserve a room.

  • Disliked — double charged for room
  • Stayed July 2006, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheckintoSelectInn, Manager at Travel Inn, responded to this review, May 19, 2010
Thank you for your review. The hotel was having internet issues, especially when many guests were attempting to access the internet simultaneously. Since your visit and thanks to travelers like you voicing their concerns we have since updated our internet service to accommodate guests. We have also resolved the housekeeping concerns you encountered.

Hopefully you will give us another opportunity to regain your trust in our property.

Sincerely,
Lori
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilbert, Wisconsin
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed July 18, 2005

Booked the room from the Select Inn website which made the place look great. Upon arrival, the metal bars across the front desk were the first hint of trouble. Entering the room, we noticed dirty tissue next to the bed and litter in the corners (both where the vacuum could not reach). The shower stall was lined with black mold around the tub. Opening the bed, long black hair was on the sheets. Being in the middle of a long drive, we just decided to stay. So, we decided to check the weather with the free high-speed internet... which hasn't worked for two months due to a broken cable (according to the front desk). Friendly and apologetic at the front desk, but this motel needs drastic improvement.

  • Stayed July 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travel Inn

Address: 642 12th Street West, I-94 & ND 22, Dickinson, ND 58601 (Formerly Select Inn)
Location: United States > North Dakota > Dickinson
Amenities:
Free Parking Wheelchair access
Hotel Style:
Ranked #18 of 19 Hotels in Dickinson
Number of rooms: 59
Also Known As:
Select Hotel Dickinson

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