This is my first review on a site like this - ever. I travel often and rarely complain, so the fact that I am writing this now is saying a lot.
Upon check-in, I was ignored, interrupted, and felt incredibly blown off. No smile. No welcome. Zero friendliness. Neither women working at the front desk felt it necessary to end their personal concersation and assist me. And when they did have to talk to me, it was as if my presence was incredibly annoying to them - always on the verge of an eye roll. If I hadn't been so exhausted from my trip, I would have left immediately. Against my better judgement, I stayed.
I asked for a non-smoking room. The first room a checked in to reeked of stale cigarette smoke. I called down, asked for a room that was a true non-smoking room. Second room, not as bad as the first, but still smelled like cigarettes. Again, being exhausted from battling bad North Dakota roads and weather, I decided to just live with it, take an allergy pill, and stay.
The rooms are very noisy and the beds are uncomfortable (mattress felt old and lumpy) Every click of a car lock can be heard outside the window, doors opening/closing in the hallway, people talking in other rooms, even the toilet flushing in the room next door.
There were 2 men smoking weed outside one of the building entrances and again inside the hotel in the hallway.
Although (aside from the horrible smell) the room itself was clean (that's all the good I can stay), I spent $90 to find myself treated extremely rudely along with a very sleepless night. Next time I'm driving through Bismarck, I would rather sleep with my car doors locked at a rest stop then stay here again.
In my work, I manage a staff of my own. If would never stand for them treating customers the way I was treated here (Although, being professionals and decent people, they never would.)
Seriously folks, stay somewhere - anywhere else. This place is just awful.
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- Also Known As:
- Days Inn Bismarck Hotel Bismarck
- Bismarck Days Inn