We were traveling for a family reunion, unfortunatley our car broke down, so our trip home was delayed, our son borrowed a truck and car ramp so he could tow our car back home to a buick dealer, Bismarck did not have the parts we needed, so we needed to stay a day longer waiting for our ride back to St. Paul. Needless to say, I was sorely disappointed with this hotel, I don't expect the "five star" treatment everywhere I go, far from it, however, This hotel is old, in dire need of a good cleaning, especially because they don't have a "set" of rooms designated for families traveling with pets. As a result my Asthma was really set off by so much fur, etc not cleaned properly, everywhere on the floor your suitcases, socks, etc. collected the fur on the bottom of everything we had. My grand-daughter was wheezing as bad as I was. Huge oversight if you ask me. The folks that do not keep their dogs on a leash are so irresponsible. I was outdoors in back of the hotel so my grand-daughter could play awhile before supper, when two people came out the side door with a very large black Lab dog. The dog suddenly stopped right by me, urinated on my leg and the people walked off laughing, I was angry to say the least. The next morning however I have to say the supervisor was not at first receptive to my complaint, and suggested I should have pulled the owner by the hair and demanded money to clean my clothes. I am not nor have I ever been violent,or loud, I might get upset, however, violence does not solve problems, so his "advice, was not too bright if you ask me, I said it was also his place to insure visitor safety and that people with pets kept them on a leash. He finally relented and gave me "twenty" ($20) dollars cash to clean my outfit. It was better than nothing and it might also remind them to pass on the "leash" necessity.
On the other side, I have to say the breakfast was not too shabby, many items to choose from, and for the most part the staff were friendly and pleasant. I just cannot in good faith send friends to stay here knowing what I do. On that thought, I wish all a wonderful vacation where ever that may be.
- Also Known As:
- Comfort Hotel
- Comfort Hotel Bismarck
- Comfort Inn Bismarck
- Bismarck Comfort Inn
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