The first indication of questionable behavior was when our credit card was charged two days before our arrival. We were then placed in a lower floor room at the extreme end of the hallway next to the exit and stairs. The exit door had been tampered with and would not lock out intruders.
We were awaken at or about 12:30 am by squeaking floors and feet tamping from the floor above us. The squeaks indicated poor construction, loose floor boards or the like. We called the night manager asking for relief. He, in turn, agreed to check. The noise continued until approximated 2:15 am before settling. Creaking and Croaking like a "Haunted House" making sleep impossible.
The next morning I asked to speak to management only to be told no one was available. When attempting to lodge a complaint, the desk clerk told me noise was impossible as the room above us had not been occupied. This was even more offensive since when we went in to the hotel, signs were posted on the door and at the desk stating there was "No Vacancy".
We are veteran travelers and normally stay at Super 8. This is definitely one to stay away from.
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- Also Known As:
- Super 8 Bismarck Hotel Bismarck
- Super Eight Bismarck
- Bismarck Super 8
- Bismarck Super Eight