This was the worst hotel that we stayed in during our entire 2 week trip. Disgusting at best. The only good thing was that it was located close to the interstate. That is the only thing close by unless you need truck or agricultural equipment. We made the reservation using Ramada’s website and included special instructions that we were traveling with our two smaller dogs and wanted a ground floor room. We confirmed the reservation one week prior to our arrival and were assured that we would have a pet-friendly room but they could not guarantee a ground floor but would get a second floor room for sure near an exit. Upon arrival were met with an overworked front desk clerk who was the only person on duty at 8 PM. He had people waiting in addition to phone calls on hold adding to the chaos. Nothing was in the system about our confirmation of pet friendly room or ground floor request and were booked into room on the 3rd floor! The harried clerk argued with us claiming that was they way all hotels worked. Of course that is not the case as all of the other hotels with one exception accommodate our ground floor requests and were aware that we had dogs. While we should have asked to speak to a manager, it seemed unlikely that there was one onsite. The room was very disappointing. All the lights are controlled by one switch, while you can turn off some individually, you cannot leave bedside lights on if you want the glaring fluorescent that is located near the door off. When we checked with the front desk we were told that we would have to change the way the lamps were plugged in if we wanted that. Ridiculous. The door was warped and had to slammed to fully close. We found bits of food, dirt and cereal on the clearly not vacuumed floor, there was bits of food including a moldy grape in the refrigerator. The tub floor looked filthy as it had some type of anti-slip covering that did not allow complete cleaning. There was a thick build up of dust in the noisy exhaust fan. I still shudder to think that we stayed in such a mess. We left quickly the next morning without using the disgusting shower. We also avoided even checking out the “included” breakfast. There are many other and presumably better options in Bismarck.
- Official Description (provided by the hotel):
- The Ramada Limited is a 3 time winner of the Wyndham Best of the Best award. 2011,2012,2013.We are also a PET friendly Hotel. We know your pet is part of the Family and welcome all pets. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Limited Suites - Bismarck Hotel Bismarck
- Ramada Bismarck
- Bismarck Ramada