My daughter and I stayed at the Surf Suites Motel in Wrightsville Beach on April 21. I selected it based on reviews in this forum. However, apparently the management has changed. I made my reservation over the phone, because the listing on the forum indicated no internet reservations. The clerk did not ask for my email address, and offered no information site to find out more. When we arrived we found that there was a small (recently marked out) sign in the check in area stating that checkout is 11am, checkin 4pm. I asked if there was a way we could check out later, at noon on Saturday. I was told absolutely not. I politely said that I had thought the information i found on the internet said checkout was noon, checkin was 3pm. I was told very rudely that they had a web site that would have explained it. I said I found them through trip advisor, I would not have found it through their site. Their URL did not show up when searching for wrightsville beach hotels. Regardless, no late checkouts.
I asked about the pool, they had a vague idea (after much discussion among a group of 6 cleaning people) it might open the following week. I pointed out that nearby hotels had already opened their pools. My daughter and I walked up and verified people were swimming in the pools at the Blockade Runner and others. Later when going too and from our room, we were forced to walk between smoking cleaning people, standing around in the open corridors. No designated smoking area apparently. Although all rooms are non smoking, if you open your door and have to walk through it... I would not go back, the room was 189.00 plus tax - 213.00 total. For a 19 hour period, certainly not worth it, and the attitude of the staff was pretty discouraging for a slow paced April weekend. Definitely not sold out, and yet not even an hours leniency on the checkout?
Rooms are only OK, beds only fair, furniture somewhat dirty etc. Minimal kitchen supplies.
- Also Known As:
- Surf Hotel Wrightsville Beach