We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice for the area” 4 of 5 stars
Review of Marriott Winston-Salem

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Marriott Winston-Salem to your Saves list
Marriott Winston-Salem
3.5 of 5 Hotel   |   425 North Cherry Street, Winston Salem, NC 27101   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
FREE Wi-Fi
Ranked #15 of 36 Hotels in Winston Salem
Charlotte, North Carolina
Top Contributor
60 reviews 60 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
47 helpful votes 47 helpful votes
“Nice for the area”
4 of 5 stars Reviewed October 14, 2012

I've stayed here a couple times for business. This is likely one of the nicest hotels in the area. Located within walking distance of some restaurants and a steakhouse inside the hotel. Rooms are good size and beds are comfortable. Some of the staff were friendly and others were not at all.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen P, General Manager at Marriott Winston-Salem, responded to this review, October 16, 2012
The Winston Salem Marriott is in the center of it all dowtown. I am glad you had a good time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

247 reviews from our community

Traveler rating
    85
    93
    36
    20
    13
See reviews for
45
32
23
113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
mathews va
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2012

Great location, nice rooms, very friendly staff. Reasonably priced room service with good food and fast, reasonable, friendly valets. My room was very nice and housekeeping was prompt everyday. no complaints whatsoever.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen P, General Manager at Marriott Winston-Salem, responded to this review, October 16, 2012
Our Winston Salem Marriott is known for its southern hospitality providing great service. We are so glad you received the service we are known for and had such a nice time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesapeake, Virginia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 10, 2012

Have you ever been to a hotel that surpassed all your expectations in every single way?? Well ... if you haven't experienced that, you need to stay at this wonderful hotel on North Cherry Street in Winston-Salem, NC. I had a 4-night stay here recently and from the time I drove up to the entrance until the time I checked out, every single staff member I came in contact with was not just good but 5-star in customer service!!! Look for Moussa and Daniel for valet parking - they are all about making you happy and doing it quickly! Seyvou took our luggage to the room and although he had just recently been employed there, he was so helpful and nice. Carol and Jasmine at the front desk could not have been more helpful as I asked questions about the hotel's services or the Winston-Salem area. One of the managers, Dale, was in the main lobby as we left one evening and she was exceptional - what a great personality and so knowledgeable! Monya, Kendra & Demetre provided our room service by bringing up meals on several occasions. They went beyond the call of duty and what great personalities! It was my fiance's birthday and somehow they managed to find that out ... everyone was wishing him a Happy Birthday, including Kathy Bellow at the Main Desk, who made a special phone call to him. Tony in Facilities Services/Maintenance, stopped by our room one day to adjust the A/C and he gave us some great tips about where to eat in the area - what a nice man. We also had an opportunity to talk with Christian, the head chef. If you don't have a meal while you stay there ... you will really be missing out! We had breakfasts and also lunches - excellent food!! Oh and let me not forget to say that the room was beautiful; always kept very clean; and a very nice concierge area for relaxing.

Please ask for these individuals by name when you get there ... I know they will provide the same great service to you as they did for us. This hotel and their excellent team deserves 5 stars in every single way!!! I've stayed in a lot of hotels but this one rates well above the others!!!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen P, General Manager at Marriott Winston-Salem, responded to this review, October 16, 2012
We have celebrated with our team because of this wonderful note about our staff. We appreciate you taking the time and we look forward to having you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Martinsville, Virginia
1 review
5 of 5 stars Reviewed October 8, 2012

Have traveled to 23 countries and many of the states here, so have stayed in many hotels. So I was very pleasantly surprised to find this gem so close to home (live in Virginia). I have never been treated so well by hotel staff. Greeted numerous times during my short stay with smiles and genuine care. Anyone traveling to Winston-Salem should definitely consider staying at this hotel just for the customer service, to learn what it truly means.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen P, General Manager at Marriott Winston-Salem, responded to this review, October 16, 2012
Our Winston Salem Marriott is proud of the service we provide and we are glad you found us. Please come visit again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hickory, North Carolina
Top Contributor
53 reviews 53 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 7, 2012 via mobile

We just got home from a great weekend of soccer. We stayed here and had a great experience. The staff was awesome! Very friendly. Room was great and comfy beds. It was crowded but you would never know it. Loved the location. We will stay there again!

Stayed October 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen P, General Manager at Marriott Winston-Salem, responded to this review, October 16, 2012
Our Winston Salem Marriott is about our southern hospitality. You are right, we have been hard at work to ensure our guests receive superior service each and every time. See you next time. And by the way, the rooms upgrades are just around the corner.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
103 reviews 103 reviews
21 hotel reviews
Reviews in 40 cities Reviews in 40 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 30, 2012

I've stayed at this Marriott many times in the past. It's in a great location downtown, convenient to pretty much anything in the area. I'm pleased to say that the biggest change over the past few years is that the staff has become much better. From the front desk, to the valet, to the restaurant, everyone is pleasant and cheery. It seems the management has made a big effort in staff training, and I would just ask to keep this up. It shows. The rooms are nice but nothing overly "special". I'd suggest room upgrades as the next focus area (but keep the nice pictures of local scenes and history).

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen P, General Manager at Marriott Winston-Salem, responded to this review, October 4, 2012
We work hard to provide great southern hospitality here at the Winston-Salem Marriott and we are so glad you received great service we are known for. It’s a great hotel in a fun city. We hope to see you again real soon.
Warm Regards,
Jen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traveling
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 25, 2012

Was here for a convention. I have to say that the staff were all exceedingly friendly and pleasant--from the valet to room service to the front desk. My room was clean and I did get to meet the housekeeper for my room and she was really pleasant as well. This was overall one of the nicest staffs I've met a hotel, especially during a convention which always makes your stay a better one.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen P, General Manager at Marriott Winston-Salem, responded to this review, September 27, 2012
Our Winston Salem Marriott is a great hotel for conventions, attached to the convention center; you never have to go outside to get to your meetings unless you want to. We will celebrate with the team the nice compliments about the staff. Hope to see you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Marriott Winston-Salem? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marriott Winston-Salem

Address: 425 North Cherry Street, Winston Salem, NC 27101
Location: United States > North Carolina > Winston Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Winston Salem
#14 Business Hotel in Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Winston-Salem 3.5*
Number of rooms: 315
Official Description (provided by the hotel):
Winston-Salem, NC's only full service Marriott Hotel. Conveniently located downtown in the Twin City Quarter. Amenities include 14,000 square feet of flexible meeting space, our signature restaurant, Graze, concierge levels, room service, valet parking, business center, fitness center, glass enclosed indoor pool, in-house audio visual services department and more! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Priceline, Hotels.com, Expedia and Marriott so you can book your Marriott Winston-Salem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Winston-Salem Hotel Winston Salem
Marriott Hotel Winston Salem
Winston Salem Marriott

Owners: What's your side of the story?

If you own or manage Marriott Winston-Salem, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.