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“Outstanding Customer Service!” 5 of 5 stars
Review of Residence Inn Winston-Salem University Area

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Residence Inn Winston-Salem University Area
3.0 of 5 Hotel   |   7835 North Point Boulevard, Winston Salem, NC 27106   |  
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Ranked #1 of 36 Hotels in Winston Salem
Alexandria, Virginia
1 review
“Outstanding Customer Service!”
5 of 5 stars Reviewed April 16, 2013

The hotel staff was superb! The guest rooms have been remodeled with beautiful furnishings, and the beds were so comfortable. If you are traveling with friends and family I suggest the "Penthouse Suite", it has two bedrooms each having their own bathroom. This hotel is "Pet" friendly and it was so nice to be able to bring our dog...plus there was plenty of areas to walk our pet. If you encounter any issues Zac the hotel manager goes out of his way to be helpful. My next visit will include a stay at the Residence Inn Winston-Salem University Area.

Room Tip: The top floor is quieter.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
    161
    39
    7
    3
    7
See reviews for
95
7
5
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
Sellersville, Pennsylvania
1 review
5 of 5 stars Reviewed April 16, 2013

We were a soccer team from Pennsylvania playing in a tournament. The ENTIRE staff at this hotel was extremely helpful and accommodating, Austin and Robert S., went above and beyond to make every effort to help our team out.
The rooms were great, BEDS WERE AMAZING! The rooms had a full kitchen, everything seemed to be new. I also loved the lounge area outside. Our team will def be back:)

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 13, 2013 via mobile

The staff was very kind and helpful. The room was very clean and tidy. Austin and Rob S were especially kind and helpful in helping our soccer team organize a dinner. Rob came very late and helped us fix our hot water

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 8, 2013 via mobile

We stayed here while on a visit to Wake. The rooms were recently redone, and they are immaculate. There is a free breakfast in the morning, as well as a complementary evening social. The front desk staff was very helpful and friendly. The location is great, and I would definitely recommend anyone to stay here!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traverse City, Michigan
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
Reviews in 36 cities Reviews in 36 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 31, 2013

Great Residence Inn near Wake Forest University. Orignal townhome style layout with recent room renovations. This hotel had ample free parking, good free internet access, and free hot breakfast. Renovations brought the rooms up to current Residence Inn design and standards: stylish and functional all at reasonable price. The full kitchen makes travelling easy on the budget and even the studio rooms were spacious. There is a outdoor sports court, outdoor pool, gym, and laundry room. Will return to this hotel in the future.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Leesburg, Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 25, 2013 via mobile

We stayed during a college visit to Wake Forest. 3 minutes from campus. Staff has been super friendly...especially the breakfast moms. They handled a Christian group of kids over the weekend and seemed to smile the whole time. Great group of ladies who never stopped working! The manager and staff kept apologizing for renovation in Lobby. Missed the fitness room!
We do wish they had more suites instead of studios. Could have used more privacy with a family of 4. The upgrade for to the 2 bedroom suites was offered at $50 a night. Not typical of Marriott for gold elite members but I can understand. Wish I was told during the reservation process.
Overall great value. Spoke with manager twice while here for 3 days.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
Top Contributor
127 reviews 127 reviews
30 hotel reviews
Reviews in 41 cities Reviews in 41 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed March 8, 2013

It's hard to find a good hotel near WFU where I travel each eyar for business. The Residence Inn is perfect. The price is good, the suites are clean and up-to-date. Suites have new full-sized kitchen appliances (range, microwave, dishwaser, refrigerator) and everything you need for housekeeping ifyou want to cook there. The staff is extremely friendly and helpful. The breakfast is complete with eggs, sausage, potatoes, fruit, yogurt, waffles, etc. And the breakfast room staff is awesome -- southern ladies who act your your grandmother to make sure you get enough to eat. I'll be back.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Winston-Salem University Area

Address: 7835 North Point Boulevard, Winston Salem, NC 27106
Location: United States > North Carolina > Winston Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Winston Salem
#3 Family Hotel in Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Winston-Salem University Area 3*
Number of rooms: 88
Official Description (provided by the hotel):
Located just minutes away from Wake Forest University, WSSU, and downtown Winston-Salem, the Residence Inn Winston-Salem hotel’s also near local businesses like Hanes Brands, AON, Reynolds American, Pepsi, and BB&T. Our Winston-Salem Marriott hotel’s suites offer a fully equipped kitchen as well as spacious living and sleeping areas, which include our new luxurious bedding that will rival the coziness of your own bed. Start your day with our complimentary hot buffet breakfast in our Winston-Salem hotel’s gatehouse. Also located in our Residence Inn Winston-Salem gatehouse are our meeting room, fitness center, and business center. Have your own computer? Our Winston-Salem Marriott provides free wireless Internet throughout the hotel. Take advantage of our Winston-Salem hotel’s pool, heated spa, sport court, and complimentary use of the local YMCA to melt tensions away. End your day with our Residence Inn Winston-Salem Marriott complimentary evening social or a late night snack from our market. ... more   less 
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Also Known As:
Residence Inn Winston-Salem Hotel Winston Salem
Winston Salem Residence Inn

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