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“Nice Hotel and Reasonable” 4 of 5 stars
Review of Holiday Inn Express Wilson I-95

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Holiday Inn Express Wilson I-95
2.5 of 5 Motel   |   5000 Hayes Place, Wilson, NC 27896   |  
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Ranked #8 of 17 Hotels in Wilson
Piscataway, New Jersey
Top Contributor
60 reviews 60 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
“Nice Hotel and Reasonable”
4 of 5 stars Reviewed November 23, 2012

We found this hotel as we came off the exit from 95 South. Hotel lobby was clean as was the room. The front desk lady was very nice (sorry I don't recall her name). She was very helpful and provided us a room very quickly without a reservation. My husband and I would stay here again on a trip south.

Room Tip: Ask for a king bed.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen B, Front Office Manager at Holiday Inn Express Wilson I-95, responded to this review, November 24, 2012
I am so glad you enjoyed your stay with us. We love to hear from our guests and especially enjoy it when they loved their stay. Thanks once again for the positive review and for taking the time to share your good experience with others. We look forward to seeing you again.

Thank you,
Kathleen Bobbitt
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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102 reviews from our community

Traveler rating
    34
    34
    18
    9
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Clayton, Delaware
Top Contributor
63 reviews 63 reviews
10 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 20, 2012

This hotel was typical for Holiday Inn in many ways, but there have been recent upgrades such as granite counters, in-room refrigerator and microwave, and flat screen TV's. The hotel still shows wear, and is definitely older. There was netting over a construction area in the breakfast/lobby area, and spackling over holes in the room and in lobby.

My concerns are about the hotel front desk staff. The check in and check out staff were very impersonable, and left us feeling a bit unappreciated as guests. The complimentary gift for Priority Club members was a box of mixed hard candy. We chose this hotel due to the location: it is conveniently off of I-95 and close to other restaurants, and the breakfast offering is still solid.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen B, Front Office Manager at Holiday Inn Express Wilson I-95, responded to this review, November 24, 2012
I am glad you appreciated and noticed the upgrades we have in progress. The ceiling repair will be done shortly and I am sorry it was not completed prior to your stay with us. I also want to apologize for the impersonal service you received. We want our front desk staff to be friendly and professional. I will continue to work with them on achieving this balance so that guests feel that they are in capable hands and welcomed at the same time. I thank you for taking the time to post a review and supply us with this feedback as we continue to meet our goal of becoming a great hotel guests love.

Thank you,
Kathleen Bobbitt
Front Office Manager
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New Jersey
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 13, 2012

We arrived at this hotel after a bed bug encounter at another hotel off of I95 in Virginia. We went in and explained the situation and asked if we could inspect the room. The clerk stated that was not a problem and swore there were not any bed bugs. She was correct, there were no signs of bed bugs. However, upon doing my inspection I just found the room to be not very clean. We found dust and a gum wrapper on the side of the bed. The green blanket on the bed had a large white stain on it. The walls were dirty. After I finally fell asleep I woke up around 3:30am and as I undid the top sheet to get out of bed to head to the bathroom I noticed a large triangular blood stain. It was down around the leg where if I shaved it would have been in that spot. I inspected my legs and I did not have a scratch on them. The blood was not wet-it was dry. I must have missed this during my bed bug inspection as I was more focused on the edges of the bed and other spots where bed bugs hide. I usually like Holiday Inn and Express, however this particular one was just not up to the usual cleanliness standard. The breakfast the next morning was delicious and fresh though.

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen B, Director of Sales at Holiday Inn Express Wilson I-95, responded to this review, November 15, 2012
I am so sorry to hear about your bad experience at our property. I wanted to take a moment to apologize for the condition of your room and to assure you that what you experienced is not the standard we strive to achieve at our property. Please feel free to contact me if you would like to discuss your stay further. Feedback like this is valued and helps us to achieve our goal of becoming a great hotel guests love. I can be reached at the main number for the property. Once again, I apologize for your unsatisfactory stay .

Thank you,
Kathleen Bobbitt
Front office Manager
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Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2012

Cannot get over how delicious the breakfast was! Stopped here when travelling from Delaware to Daytona Beach, and had a good nights rest. The staff was super friendly, the room was very clean, and the beds were comfortable. In the morning to our suprise the breakfast was amazing. Im not sure if they always have breakfast like that at all expresses, but it was well worth the stay.

Stayed November 2012
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Broad Brook, Connecticut
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 18, 2012

Stayed her 1 night while traveling from Ct to Fl. Very nice accomodation right off I-95. Professional and personable greeting at the front desk. Computer station worked well. Great breakfast. Easy express check out. Everything you would expect from a Holiday Inn Express.
I'm a big fan of HIE. Never had a bas stay yet.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 13, 2012

We used to stay at a different hotel on the way to Myrtle Beach but decided to try this one this year. So glad we did. The check-in went very smoothly and because we joined the reward/point thing we got a box of candy. The room was clean, shower was perfect and the bed was fairly comfortable. When we got up to have breakfast before the remainder of the drive, the breakfast was delicious. Everything that was supposed to be hot was, and the cold was cold. They have a little bit of everything. If you can't find something to eat, shame on you. They have healthy choices as well. Fresh fruit sits in the lobby as well. Check-out was seamless as well.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nutley,NJ
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2012

Stop to stay here overnight on our way to Myrtle Beach. Right off 95 and plenty of parking. Front desk help was good, and a great rate. Rooms were immaculate, beds very comfortable.
Shower was broken in the morning, they gave us another room to shower in and also, deducted $50 of our bill for the inconvenince..great customer service!
Breakfast was good and plentiful. Area was clean and well maintined.
Will definetly stop here again when traveling to the area.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Wilson I-95

Address: 5000 Hayes Place, Wilson, NC 27896
Phone Number:
Location: United States > North Carolina > Wilson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Wilson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Wilson I-95 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites, Wilson NC. Located off I95 in Wilson, NC. Whether traveling I95 South or North, we are located midway between NY and FL. This best Wilson NC hotel offers you service dedication and a memorable room experience. Attractions: Imagination Station Wilson NC, Southern National Speedway, Botanical Garden, Rose Garden, Outlet Mall North Carolina, JR Outlet, Babe Ruth Baseball Museum, Carolina Mudcats Baseball, County Line Raceway, and the Historical Walking Tour and Antique. Local Businesses: Merck, BB T Bank, Walter Kidde Aerospace, Bridgestone Firestone Tire, Cott Beverage, Leiner Health Product, Saint Gobain, Livedo, Ball Corporation, Perdue Pharmaceutical, and Stock. Cities nearby: Rocky Mount NC, Kenly NC, Goldsboro NC, Greenville NC, Selma NC, and Zebulon. Schools: Barton College NC, Wilson Technical Community College, Eastern NC School for the Deaf, and ECU. Golf: Wilson Country Club, and the Wedgewood Golf Club. ... more   less 
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Also Known As:
Holiday Inn Express Wilson i-95 Hotel Wilson
Holiday Inn Wilson

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